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Customer reviews for Tempur-Pedic TEMPUR-Cloud® Adjustable + Cooling Pillow - Queen for
Tempur-Pedic TEMPUR-Cloud® Adjustable + Cooling Pillow - Queen
3.7 out of 5 stars
stars
2,254 ratings2,254 reviews
  1. 5 stars48% (1,086)
  2. 4 stars15% (327)
  3. 3 stars11% (239)
  4. 2 stars9% (195)
  5. 1 star18% (407)
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Showing 1,691-1,700 of 2,254 reviews
Oct 29, 2021
Reviewer name: Tempur-Fan
2 out of 5 stars
2 out of 5 stars review

Adjustable yet firm/stiff

[This review was collected as part of a promotion.] I tend to like the soft sink in feel from single foam pillows but needed something adjustable for height so I gave it a try. It took 5 nights to adjust the foam contents to achieve the desired height. In the end the pillow felt more stiff and with less soft sink in time for me. I replaced the pillow with the Tempur-Cloud pro which gives height options and is soft.

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878
Jun 13, 2023
Reviewer name: Hot sleeper
3 out of 5 stars
3 out of 5 stars review

Love the cooling pillow but......

I love the adjustable pillow due to neck issues, I love the fact that it's cool because I'm a hot sleeper. What I don't like is that you can't put your own pillow case on it (defeats the purpose of cool gel) after several washes I feel the cooling effect is not as noticeable plus I hate having a white pillow case!

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Helpful?3O6TDOTODYBT19524874878
Oct 29, 2021
Reviewer name: Comfy sleeper!
4 out of 5 stars
4 out of 5 stars review

Pleasantly surprising comfort!

[This review was collected as part of a promotion.] I bought two Tempur-cloud Adjustable Pillows and I have to say I was surprised by the comfort they are providing when using as a all around support pillow. I use it for every day activities like reading, watching tv etc. Since I am a side sleeper I don't use it for sleeping, I have another tempur pillow for that, but it might actually work as well, just haven't tried it yet.

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878
Feb 20, 2024
Reviewer name: Bb
1 out of 5 stars
1 out of 5 stars review

Honesty is best

I am going to give you the most honest review on this entire website. Everyone's pillow preference is different. I personally like a soft or medium down pillow. Regardless, I wanted to try this. Tempur pedic sent me a pillow that looked like it went thru the dryer. I never used it one time and asked for a refund and they declined. Seriously, the pillow was warped, still I ordered another one and gave the other one to somebody and really truly it was an extremely uncomfortable pillow. I would not recommend this pillow to Anybody unless you're going to put it between your legs. Very poor quality of a pillow that's just a fact. And their customer service is very poor as well. 3/10 for pillow. 1/10 customer service.

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Helpful?3O6TDOTODYBT19524874878
Oct 27, 2021
Reviewer name: No sleep crew
1 out of 5 stars
1 out of 5 stars review

Wasn't for me

I bought these pillows as a splurge for my husband and I but when they came in they were not what we expected. The 'adjustable' aspect basically means a lumpy pillow that you can take some stuffing out of if it's too stiff. We tried making these work but unfortunately I'm already fighting sleep being pregnant and they just did not work for us, we're also on 2 opposite ends of the spectrum I like more firm and he likes more soft pillows and they still were a bust all around.

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Nov 12, 2021
Reviewer name: Perfect Sleeper
5 out of 5 stars
5 out of 5 stars review

Customizable pillow adjusts to your sleeping style

[This review was collected as part of a promotion.] Your search for the perfect pillow is over! Once again, Tempur-Pedic has demonstrated design excellence by creating a customizable pillow that meets every individual's unique sleeping needs. The Tempur-Cloud Adjustable Pillow allows you to adjust the pillow's loft or height to accommodate your sleeping style. Simply remove some of the pillow's filling to create a lower sleeping profile that creates a perfect neck/spine alignment. This design is particularly helpful if you have neck or back pain or sleep with your head elevated.

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Oct 1, 2023
Reviewer name: Hollysmama
1 out of 5 stars
1 out of 5 stars review

Lumpy and no support

I have serious back issues and have had solid luck with tempurpedic pillows previously. After the first night with this pillow, I had such pain from my neck down my back and arms. I have since returned to my previous pillow & taking my pain pills. This pillow has a weird filling to it that is lumpy and not a consistent balance of "stuffing". I will say the cooling affect was the only good thing I noticed and only redeeming factor. Unfortunately, I am now stuck with a pillow that is awful due to "no returns on pillows" and I have learned my lesson to only purchase pillows in person. Never purchase one online.

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Dec 1, 2023
Reviewer name: Michelle
1 out of 5 stars
1 out of 5 stars review

These pillows suck

These pillows are stuffed WAY too full. I had to take soooo much of the stuffing out and they are still not even remotely comfortable. Still super stiff, gave me neck pain. Also if you take any filling out they are super lumpy and uneven. Really uncomfortable. My partner is a stomach sleeper, I am a side/ back sleeper and we both hate them. Waste of money

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Nov 12, 2021
Reviewer name: TempurFan
3 out of 5 stars
3 out of 5 stars review

Supremely Adequate

Friends, I am a Tempur-Pedic fan and have been fore about 15 years. We bought the pillows that are adjustable with shredded material within them. In theory, this was great because my wife and I could adjust to our own specific needs for sleeping. I wish I had bought another pillow and will but these were a let down.

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Sep 21, 2023
Reviewer name: Brittany
1 out of 5 stars
1 out of 5 stars review

Terrible design & choking hazard to pets

I'm a long time tempurpedic mattress customer, but I cannot believe this pillow design was approved. Removing the stuffing is laughably messy. The stuffing clings to everything and no matter how much I vacuumed it was everywhere. My pet ate some of the material while I desperately tried to clean it up. Do not use these around pets and kids. If you have sensory issues, this pillow is very lumpy. You can feel every piece of material. It seems they are using left over mattress parts and stuffing them in a pillow disguised as design. This is an irresponsible product. Stick to regular cloud pillow, NOT adjustable.

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878