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Customer reviews for Tempur-Pedic TEMPUR-Cloud® Adjustable + Cooling Pillow - Queen for
Tempur-Pedic TEMPUR-Cloud® Adjustable + Cooling Pillow - Queen
3.7 out of 5 stars
stars
2,243 ratings2,243 reviews
  1. 5 stars48% (1,085)
  2. 4 stars15% (327)
  3. 3 stars11% (237)
  4. 2 stars9% (193)
  5. 1 star18% (401)
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Showing 161-170 of 2,243 reviews
Jan 26, 2024
Reviewer name: No Bueno
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Stiff neck and headaches

[This review was collected as part of a promotion.] I tried it for a few weeks and the stiff neck never went away. I took out the filling and added back to see if I could get the perfect fit but it NEVER happened. I thought that we had a 90 day return policy but I was wrong. They don't offer that on pillows. To top it off one of the pillows had a faulty zipper and when we called to get the pillow case replaced, they gave us the HARDEST times to get a resolution. I think this is the last time I buy anything from Temper-Pedic. Lesson learned.

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878
Feb 10, 2022
Reviewer name: Best Sleep
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best pillows

[This review was collected as part of a promotion.] Comfortable, they mold to your head. They look a bit high but once you lay your head on them they adjust. I can reshape them in the morning. Not too firm or soft, just perfect. I use to have horrible neck pain, now I sleep soundly and wake up refreshed. They stay cool.

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878
Feb 2, 2022
Reviewer name: Plannies
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Best pillow I've ever used

[This review was collected as part of a promotion.] I originally purchased the pillow for my husband who has used the curved original Tempupedic for many years. He tried this pillow and did not like it because it is different then what he is used to using. However, I did not love the original and tried this pillow. I have commented nightly that this is the best pillow I have ever used. I'm sold and won't go back to any other type of pillow again.

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878
Dec 4, 2025
Reviewer name: SleepyMe
4 out of 5 stars
4 out of 5 stars review

Comfortable product

Love that I can move the stuffing to where I need most support. Sometimes we snuggle in bed and my significant other likes to use my pillow and having less stuffing on their end of the pillow with more on mine makes it comfortable sleeping beside one another.

Review from Tempur World, LLC
Helpful?3O6TDOTODYBT19524874878
Sep 27, 2023
Reviewer name: George Rudd
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Terrible product and service

[This review was collected as part of a promotion.] I ordered 4 pillows, took one out of the box tried it for a night and was not happy with it. It was much finer than I expected. I reached out to tempur-pedic to setup a return and was told all sales were final on pillows and I couldn't even return the pillows that were still in the box. Terrible experience will not use this brand again.

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878
Dec 21, 2025
Reviewer name: PDX72
2 out of 5 stars
2 out of 5 stars review

Awful!

Ordered during the Black Friday sale. These pillows are awful. They are slippery and do not stay in a case. The filling is so sparse that there are blank spots/gaps instantly. Absolutely hate them. The only reason I have the two stars? The cooling effect is great. That’s it.

Review from Tempur World, LLC
Helpful?3O6TDOTODYBT19524874878
Jan 13, 2026
Reviewer name: Finally Comfortable
4 out of 5 stars
4 out of 5 stars review

Comfortable pillow

Comfortable pillow that easily adjustable. I usually sleep on my side, but sometimes on my back. I can move the filling around easily to make my neck comfortable depending on how I’m laying. It is a little bit cooler than standard pillows, which is also a plus.

Review from Tempur World, LLC
Helpful?3O6TDOTODYBT19524874878
Aug 22, 2023
Reviewer name: Mel
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Lumpy

[This review was collected as part of a promotion.] I have the "back/stomach sleeper" tempurpedic pillow which I loooooove. I've been sleeping on my side more so I wanted something slightly thicker. So I got these and they're not comfy at all lol. I really tried to give them a chance. They're lumpy and hard :( Big bummer

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878
Feb 19, 2022
Reviewer name: Neck support
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Good quality and comfortable once you get it right

[This review was collected as part of a promotion.] It was messy removing foam to get it to my comfort level and then deciding what to do with the excess. After I got it just right for my neck it was pretty comfortable. P.S. I bought a couple of zippered small pillow cases and made two travel pillows.

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878
Oct 20, 2023
Reviewer name: Cloud 9
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Adjustable Cloud Pillow - Exceptional Comfort

[This review was collected as part of a promotion.] I recently purchased a Tempurpedic memory foam mattress, and was also in the market for new pillows too. After having tried traditional pillows that were too thick and not adjustable, I was attracted to the Tempurpedic cloud pillows as I can adjust the size and thickness. My chronic neck pain is healing, and I can still comfortably sleep on my side with the proper support. I recommend this pillow if you are looking for an adjustable and unique option for your comfort level.

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878