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Customer reviews for Tempur-Pedic TEMPUR-Cloud® Adjustable + Cooling Pillow - Queen for
Tempur-Pedic TEMPUR-Cloud® Adjustable + Cooling Pillow - Queen
3.7 out of 5 stars
stars
2,243 ratings2,243 reviews
  1. 5 stars48% (1,085)
  2. 4 stars15% (327)
  3. 3 stars11% (237)
  4. 2 stars9% (193)
  5. 1 star18% (401)
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Showing 151-160 of 2,243 reviews
Dec 9, 2025
Reviewer name: Chrissy
1 out of 5 stars
1 out of 5 stars review

Not as advertised! Lie!

These pillows are advertised as adjustable. It states you can remove some of the fill to adjust to your comfort. What they don't tell you is the pillows do not even come full so there is no way you would want to remove any of the filling. I've only had the pillow for a week and every night I've woken up with a headache that became a migraine. The pillows go completely flat after only an hour or two. I wake up several times thru the night and have to flip it and fluff it. I requested purchasing more fill which is not an option. And you can't return them so I wasted my money. Don't waste yours! Don't even bother with these pillows. They are the worst pillows I've ever bought. Very disappointed! I expected more from this company

Review from Tempur World, LLC
Helpful?3O6TDOTODYBT19524874878
May 20, 2024
Reviewer name: Sad Sleeper
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

advertised as soft, but it's not

[This review was collected as part of a promotion.] I wanted so badly to love this pillow, but sadly after using it for 2 weeks and giving it every opportunity I had to stop using it. It's described as a soft pillow online but it is incredibly firm. I removed some stuffing to help but I would wake up every morning to all of the stuffing in the ends and none in the middle. I tried everything with this pillow and just couldn't make it work. I would have returned it if that was possible.

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878
Jan 8, 2026
Reviewer name: Unhappy customer
1 out of 5 stars
1 out of 5 stars review

Poor quality

The pillow itself is nothing special, just a stuffed pillow that could use more filling, it’s initially cool then after a couple of minutes it’s not cool anymore, let along the rest of the night. I still get woke up because I’m sweating, I have a fan blowing on me and keep my room at 66 degrees.

Review from Tempur World, LLC
Helpful?3O6TDOTODYBT19524874878
Nov 22, 2023
Reviewer name: Happy Sleeper
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Comfortable and great for sleep!

[This review was collected as part of a promotion.] I have always been having issues with sleeping as the pillows that I used were uncomfortable. However, this product is very comfortable, of great quality, and the right height for my head. The cover is washable so is easy to maintain.

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878
Jan 17, 2024
Reviewer name: Partially satisfied Sleeper
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Quality was inconsistent

[This review was collected as part of a promotion.] I ordered two of these pillows and one of them was amazing, but the quality of the second one is definitely inconsistent. The filling in the second one is loose and shifts while I am sleeping leaving my head resting on almost no pillow with the majority of the pillow squashed up against the headboard. The first one is amazing and properly supports my head without any changes during the night. I love the quality of the first pillow, and was happy to pay the significant price for the quality I expected, but the second pillow was definitely not worth the money.

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878
Jul 17, 2024
Reviewer name: Miss Mer
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love my new pillows

[This review was collected as part of a promotion.] Absolutely love this product. It's the perfect combination of soft and supportive. The cooling cover helps me sleep without overheating. Plus I haven't woken up with neck pain since I've started using them!

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878
Jul 15, 2022
Reviewer name: Pat
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Adjustable comfort.

[This review was collected as part of a promotion.] I bought two pillows and separately bought a king pillow protector. When the two pillows arrived, I used the filling to make a perfect king size pillow that would support my hips/knees. It really is ideal for me because I wanted this size in this foam, and I wanted it to be adjustable so I could make it work the way I need it to.

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878
Feb 10, 2026
Reviewer name: Scott
4 out of 5 stars
4 out of 5 stars review

Life changing

Was skeptical about spending the money but have wasted more money on several different pillows so had nothing to lose at first they seam hard but after getting used to them and removing about 5 large hand fulls of stuffing I've dialed them in and get better sleep than I've had in year's well worth the money

Review from Tempur World, LLC
Helpful?3O6TDOTODYBT19524874878
Dec 12, 2023
Reviewer name: Snooze King
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Bespoke - Personal Tempur-Pedic!

[This review was collected as part of a promotion.] A pillow just for me. How does Tempur-Pedic improve on perfection? They give me pillows that can be tuned to ME! The very best just got BETTER! There is nothing like these and they are simply the best. My neck is supported - just the way I like it AND need it. Unmatched, high quality and superior comfort & support. Thanks!

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878
Feb 27, 2022
Reviewer name: Duchess of naps
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Customizable, cushy pillow

[This review was collected as part of a promotion.] I have spent hundreds of dollars on neck pillows that leave me sore after 6 months. This pillow stopped my neck pain after the first night! The filling can be pulled out and adjusted for your comfort and preference which is super cool. It also stays cool to the touch which is nice if your body temperature tends to be too hot.

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878