First of all the pillow is a great mix of Tempur material in small pieces that allow you to "mold" your pillow shape to your liking. Both my wife and I removed some Material to get the right size, which was easy to do (and we saved the pieces just in case). Both her and myself are in love with the support we get, and how it feels. The only "but" is for me, that I seem to respond in an allergic way to the chemicals that are still releasing. My wife has none of this. I probably need to ventilate this pillow for a few weeks or months I think, I may even spread out the contents to accelerate the process. A hypoallergenic pillow case helps some. I know this will be a temporary nature, and it will deserve all of the five stars.

I've been using the regular Tempur pedic cloud pillows for the past few years and love those - these are nothing like the standard pillows. The "adjustable filling" just moves to wherever your head is not- super frustrating and not comfortable. I would not recommend at all.

I have serious back issues and have had solid luck with tempurpedic pillows previously. After the first night with this pillow, I had such pain from my neck down my back and arms. I have since returned to my previous pillow & taking my pain pills. This pillow has a weird filling to it that is lumpy and not a consistent balance of "stuffing". I will say the cooling affect was the only good thing I noticed and only redeeming factor. Unfortunately, I am now stuck with a pillow that is awful due to "no returns on pillows" and I have learned my lesson to only purchase pillows in person. Never purchase one online.

I cannot understand where the positive reviews are coming from. As a long time tempurpedic fan (13 years) I gave this pillow a try rather than the traditional ones. It's the worst pillow I've ever used. It does not keep its shape. When I wake in the morning all the filling is gathered up top and my neck is in terrible shape. I wish I could post a photo!

Be smarter than me and note that these pillows are not returnable. They are horribly lumpy, the "king" size isn't a true king, it's way smaller than a standard king and looks ridiculous in our king pillow cases. I hate these, I should have just thrown my money in the trash and saved myself the hassle.

They plump up great, and when you lay your head on them you don't notice the lumpy filling. That said, they then squish down so that in a few minutes your head is laying in a hard pit. And the loft does not recover. If you want to sleep comfortably on your side you will have to plump it up several times during the night. So much for a full night's sleep. Disappointing and shamefully overpriced.

[This review was collected as part of a promotion.] I'm a side/stomach sleeper that stopped sleeping with a pillow over 20 years ago because I had a hard time finding a pillow that didn't leave me with neck cramps. I happened to be browsing this site for a second mattress and found this! Being able to remove enough filling to create a perfect pillow is fantastic. I agree with another reviewer that it's not the coolest pillow and only that took a bit to get used to it. Very worth the money and I'll definitely purchase again.

We've bought several pillows to try and get comfortable and not hot!! These pillows conform to how you want them to and adding the cooling touch to it made it even better. My husband usually throws pillows off of the bed and in the mornings, the pillow he does sleep on is damp. NOT ANYMORE!! We love these pillows and recommend them just as we do our Tempurpedic mattress.. WELL WORTH IT!!

I love that you can adjust the pillow to what you need. I ended up taking about half out because I need a flatter pillow but even with that, it still offers enough neck support sleeping on the side. I've had a hard time finding a pillow recently that would help my neck pain. Even a higher dollar tempurpedic pillow didn't work as well as this one.

[This review was collected as part of a promotion.] I thought that since I've slept on tempurpedic pillows at friends houses that these would be great for me. I was so wrong. This is the most uncomfortable pillow I've ever slept on. I thought I just had to get used to it but I've woken up with a severe pain in my neck for a week. I cannot use these pillows and went back to my old ones until I can find something better. Buyer beware - there's a no return policy that I wasn't aware of before I purchased.