I enjoyed my first couple of nights with this pillow. I like how you can take some of the foam out to adjust the firmness. One thing that I don't like about my adjustable pillow is that I have to fluff it back up multiple times a day. I will wake up in the middle of the night and all of the foam will be pushed to one side. I wish I would've gotten a different pillow.

We really like the Cloud Pillows. But why are they so small? These pillows are several inches shorter than any other king size pillow. They slide around in the Tempurpedic pillow cases with room to spare. The cases are at least 6 to 8 inches longer and 3 to 4 inches wider than the pillows. These pillows really don't look pretty on our Tempurpedic split king bed. If you don't mind the small size these pillows are super comfortable.

the concept of this pillow is great because I can customize it. It's really smart to be able to remove and or put back the memory foam according to the needs of my neck, head and body. Having neck pain and migraines due to my menstrual cycle, my need for support and softness varies throughout the month. I have tried many pillows in my life and I am glad to have found this customizable pillow. Some pillows gave me a headache and a neck ache which degenerated into a migraine. I now wake up feeling good in my body and without any feeling of aches or stiffness.Thank you Tempur!

[This review was collected as part of a promotion.] I bought two Tempur-cloud Adjustable Pillows and I have to say I was surprised by the comfort they are providing when using as a all around support pillow. I use it for every day activities like reading, watching tv etc. Since I am a side sleeper I don't use it for sleeping, I have another tempur pillow for that, but it might actually work as well, just haven't tried it yet.

I ordered the adjustable cloud pillow in medium/soft. It is extremely hard. After removing some of the stuffing, it doesn't necessarily make it more soft, the pillow just becomes more giving for your head to sink. After a few hours of sleeping, I found that my head had sunk all the way to the bed and there was no support whatsoever. I stupidly didn't check the return policy because I saw the 90-day free trial (so I just assumed that was for everything) and lo and behold, you cannot return/exchange pillows. So, I won't be trying out their other pillows. Overall, not worth the money and keep in mind that you cannot return or exchange. Very disappointed.

Im been back and forward with the warranty claim in a pillow that just purchase that it came with a defect in the cover zipper with a very poor sewing lining on the zipper that prevents it from being opened, they ask pictures and videos that needs to be in a very low definition to fit in the claim, to the end just tell you that just need to move a fabric out of the way of zipper!! If it was that simple dont you think why I waste my time in a claim just to replace a difected cover ? I will no buy any pillow online

I have the Tempur Bed and several matching Tempur pillows. They are all excellent. These adjustable pillows are lumpy, and I dug into the insides of the pillow and pulled out several hard pieces of shredded foam. I called customer service, and they said no one else had complained about lumpy pillows. So I read the reviews, and several others have the same experience. I asked if I could buy a bag of shredded foam to soften my pillow and was told that additional foam was unavailable. Come on, Tempur, you missed an opportunity to delight one of your long-time customers.

[This review was collected as part of a promotion.] I like that there is a washable cover and pillow pouch that's adjustable, but it could use another pouch for the contents you don't want to use when adjusting to your liking. I don't want to throw away the rest of the filling when I may want to use it at a later time. Hopefully Tempur pedic doesn't start trimming away filling after this comment.

[This review was collected as part of a promotion.] Overall I am satisfied with my purchase. I love to sleep in weird positions and struggle to get comfortable at night, this pillow is adjustable enough to suit sleeping in any position but would prefer it to be slightly less firm

About 5 years ago I entered a contest and won a Tempur pillow and then I just had to order more I love this pillow it took me a few days to get use to it but it is now the best pillow I have ever slept on. I love it so much I bought them as Xmas gifts this past Xmas.