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Customer reviews for Tempur-Pedic TEMPUR-Cloud® Adjustable + Cooling Pillow - Queen for
Tempur-Pedic TEMPUR-Cloud® Adjustable + Cooling Pillow - Queen
3.7 out of 5 stars
stars
2,207 ratings2,207 reviews
  1. 5 stars48% (1,066)
  2. 4 stars15% (323)
  3. 3 stars10% (231)
  4. 2 stars9% (191)
  5. 1 star18% (396)
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Showing 1,661-1,670 of 2,207 reviews
Nov 12, 2021
Reviewer name: Jonesacca
4 out of 5 stars
4 out of 5 stars review

Not my favorite pillow

[This review was collected as part of a promotion.] I have loved the Temperpedic pillow that came with our bed years ago and was hoping to replace it, but this is not 'my pillow'. I've tried to remove and add extra padding, but have not been able to find a sweet spot that satisfies me. After multiple nights waking up with an aching neck, I have given up on this pillow for now and gone back to my old one. Makes me sad.

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Mar 12, 2022
Reviewer name: Danielle
1 out of 5 stars
1 out of 5 stars review

Terrible pillows

I bought two of these pillows with high expectations. I thought I just needed to "break them in" for them to be comfortable, but it's been a month and that is not the case. I can fill the stuffing almost in round balls all through the pillows which makes them very uncomfortable. For the price, I wouldn't recommend.

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Oct 29, 2021
Reviewer name: Sweet Dreams
5 out of 5 stars
5 out of 5 stars review

Quality and comfort

[This review was collected as part of a promotion.] This is by far the best pillow I have ever had. Every other pillow I have ever owned may have started out okay but soon was a nightmare for my neck. With this pillow I have only had sweet dreams. Thank you Temper-Pedic!!

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Mar 4, 2024
Reviewer name: Heather
1 out of 5 stars
1 out of 5 stars review

Bad pillow and even worse customer service

This pillow is not great at all, the website description is nothing like the actual product because once you take the stuffing out, it makes a huge mess and there's nowhere to put the stuffing to refill at once. The memory foam goes down so the product and all just doesn't even make sense, and I had a terrible experience even receiving my pillow. They were not very helpful in the beginning and then once I finally received it and tried it out I had no idea that you weren't able to return or exchange, I was then told you had to click on an external link to be able to see that, which I think that you should have to click something to acknowledge that it's not refundable. I am usually a great customer of tempurpedic as all the other pillows in my house are from there, but now I am pregnant and needed a pillow for side sleeping and this one was recommended by the survey. I'm just overall dissatisfied with the whole tempurpedic experience this go around.

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Nov 12, 2021
Reviewer name: Davey
3 out of 5 stars
3 out of 5 stars review

Looks of good quality, but could be more comfortable

[This review was collected as part of a promotion.] I'm replacing my old tempurpedic symphony pillows that needed replacing. Wanted to go with something less bulky, still wish the tempur cloud was a little smaller or flatter. Overall good, descent pillow.

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Sep 18, 2021
Reviewer name: Unhappy sleeper
1 out of 5 stars
1 out of 5 stars review

Wasted money

This pillow is a waste of money, looks like the company just put left over pieces of waste and threw it in a case and called it a pillow Some pieces are even hard, I love tempurpedic products but his pillow was a waste of money . Was very disappointed .

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Dec 29, 2022
Reviewer name: Reneauj62
5 out of 5 stars
5 out of 5 stars review

Haven't Lost A Night's Sleep

I was tired of pillows that went flat and I always seemed to end up with my neck and back hurting and stiff. I bought two of these pillows and haven't lost a night's sleep.... highly recommend. It is easily adjusted and maintains its shape during the night. There is nothing I dislike about the pillow.

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Nov 12, 2021
Reviewer name: Perfect Sleeper
5 out of 5 stars
5 out of 5 stars review

Customizable pillow adjusts to your sleeping style

[This review was collected as part of a promotion.] Your search for the perfect pillow is over! Once again, Tempur-Pedic has demonstrated design excellence by creating a customizable pillow that meets every individual's unique sleeping needs. The Tempur-Cloud Adjustable Pillow allows you to adjust the pillow's loft or height to accommodate your sleeping style. Simply remove some of the pillow's filling to create a lower sleeping profile that creates a perfect neck/spine alignment. This design is particularly helpful if you have neck or back pain or sleep with your head elevated.

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Nov 12, 2021
Reviewer name: Thetominator
3 out of 5 stars
3 out of 5 stars review

A great start but it falls flat

[This review was collected as part of a promotion.] When I first purchased this pillow it was great. It was very supportive and malleable, conforming to my head and neck shape and keeping my neck stable overnight. After about a month of use however, my pillow has gone very flat. Even with constant fluffing and punching my head now bottoms out and it feels like I'm not using a pillow at all.

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Oct 29, 2021
Reviewer name: Sunshine
5 out of 5 stars
5 out of 5 stars review

No neck pain anymore and the best night's sleep ever

[This review was collected as part of a promotion.] I was able to adjust the pillow to the stuffing fulness that was best for me. Since using this pillow I have been able to get the best night's sleep in years. I have spinal arthritis in my neck so to be able to sleep all night and wake up in the morning fully rested and without any neck pain is a miracle. I've tried dozens of pillows over the years and this one is the absolute best. Fantastic product.

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878