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Customer reviews for Tempur-Pedic TEMPUR-Cloud® Adjustable + Cooling Pillow - Queen for
Tempur-Pedic TEMPUR-Cloud® Adjustable + Cooling Pillow - Queen
3.7 out of 5 stars
stars
2,254 ratings2,254 reviews
  1. 5 stars48% (1,086)
  2. 4 stars15% (327)
  3. 3 stars11% (239)
  4. 2 stars9% (195)
  5. 1 star18% (407)
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Showing 1,651-1,660 of 2,254 reviews
Dec 30, 2023
Reviewer name: Jones
1 out of 5 stars
1 out of 5 stars review

Don't buy from here warranty is a lie

Hello I had bought the pillow above about 2 years ago. At first the pillow was great until it wasn't. The fabric falls apart after so long. They day there is a warranty if you never use the pillow and keep it in the box. I was told they wouldn't replace it because it has a little stain on it. I paid so much money for 2 if these to be told I used my pillow wrong WHAT??. I there is no pillow you pay as much money for product to find out they won't fix it.

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878
Apr 18, 2023
Reviewer name: Nas
5 out of 5 stars
5 out of 5 stars review

Wonderful

I love that you can adjust the pillow to what you need. I ended up taking about half out because I need a flatter pillow but even with that, it still offers enough neck support sleeping on the side. I've had a hard time finding a pillow recently that would help my neck pain. Even a higher dollar tempurpedic pillow didn't work as well as this one.

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Helpful?3O6TDOTODYBT19524874878
Sep 12, 2023
Reviewer name: Disappointed Customer
1 out of 5 stars
1 out of 5 stars review

Dense and Uncomfortable

Unfortunately, I am not happy with my purchase and not using the pillows. They are physically heavy, dense, and are uncomfortable to lie on, even with removing some of the material. Really disappointed as I know Tempur-Pedic has a great reputation and I was initially excited to receive them. But I failed to review the return policy before buying, which is a lesson learned as they are not returnable.

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Helpful?3O6TDOTODYBT19524874878
Jul 9, 2024
Reviewer name: Adam
2 out of 5 stars
2 out of 5 stars review

Lumpy pillow feel and cover fell apart after one wash

No returns and pushed to file a claim, so we will see. Customer service did nothing to help. I recommend their other pillow but this one is cheaply made with scrap foam. I own a mattress, sheets, and 3 pillows from Tempura-Pedic and would hope they would do something to compensate.

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Jan 14, 2023
Reviewer name: Not a Happy sleeper
1 out of 5 stars
1 out of 5 stars review

Poor quality

Bought two king size pillows, not exactly what material they have inside or what they are made of but all I know they become flat after few hours sleeping in ... I would not recommend this pillows for the price I paid, Tempurpedic would no take them back so now I'm stuck.

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Oct 29, 2021
Reviewer name: Comfort King
5 out of 5 stars
5 out of 5 stars review

Comfortable and generous with its adjustability.

[This review was collected as part of a promotion.] Pillows have a nice material on the outside that is slightly cool to the touch, with a quality zipper. There is a generous amount of memory foam inside the pillow, giving you a lot of room to customize the firmness. I also purchased the Tempurpedic Neck Pillows and have found myself using these instead from time to time due to the ease of adjusting the firmness. Overall I'm very happy with the purchase end definitely recommend the product.

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Oct 29, 2021
Reviewer name: Daniel L
5 out of 5 stars
5 out of 5 stars review

The perfect pillow for CPAP users

[This review was collected as part of a promotion.] I've battled with pillows for the 8 years I've had to use CPAP therapy. I've tried pillows designed for CPAP users but are actually worse. The TEMPUR-Cloud Adjustable Pillow is soft and easy to form the filler density to accommodate the CPAP mask. I can sleep normally now!

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Nov 12, 2021
Reviewer name: Snoozin at night
5 out of 5 stars
5 out of 5 stars review

Best pillow

[This review was collected as part of a promotion.] This pillow has helped my husband and I so much sleep better at night! We have tried a lot of pillows (cheap and expensive) this one is just right! It doesn't make our neck hurt! I would highly recommend this to everyone!

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Helpful?3O6TDOTODYBT19524874878
Feb 13, 2023
Reviewer name: Jen
5 out of 5 stars
5 out of 5 stars review

Best nights sleep!

I've never invested in pillows and boy was I missing out ! After some neck trouble that was interfering with my sleep , I bought two and loved them. I wake up with no pain and love being able to adjust the full. My ten year old grandson has claimed one and loves it as well. He won't use anything else !

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Nov 12, 2021
Reviewer name: TomH
5 out of 5 stars
5 out of 5 stars review

Great for as Bad Neck!

I have chronic neck issues and got two of these to try and they have been very helpful! I like that you can remove som eof the filler to adjust the pillow to how you actually like it. Then you save the extra filler and add it back in if or when needed.

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878