They plump up great, and when you lay your head on them you don't notice the lumpy filling. That said, they then squish down so that in a few minutes your head is laying in a hard pit. And the loft does not recover. If you want to sleep comfortably on your side you will have to plump it up several times during the night. So much for a full night's sleep. Disappointing and shamefully overpriced.

From previous reviews I had big hopes but this pillow is not supportive at all and actually looses its firmness very quickly. Within a few weeks of sleeping on it it already felt like a pillow that had been used for a year. I would not recommend this at all.

When my order arrived I immediately realized I had purchased the wrong pillows. Less than 24 hours after delivery I reached out Tempur -pedic to see what my options were. Unfortunately they told me there was nothing I could do about it and I would not be able to return or exchange the pillows for the correct ones. One of the pillows is still in the box untouched and the other one was unboxed but was never slept on. I'm pretty bummed and aggravated because these pillows are not cheap and i'm stuck with a product i'm not happy with. The chopped up material makes the pillow bumpy and i'm not a fan of that texture while sleeping. **Learn from my mistake and DO NOT order any pillows if you have a feeling you may not be happy with them because you will be stuck with them**

Over the years, I have always had issues with pillows as I have a neck and spinal problems. So I chose to have the adjustable pillow with the cooling effect. (It's summer now!!) I did take some of the filling from one pillow, as I felt it was too high for my neck support. I left the other one as is. I alternate each night, and the truth is, they are both very comfortable. I do get a good nights sleep. I am happy with my purchase and my choices. No complaints!!

First night and this pillow goes completely flat as a pancake and continues to each night after. Me thinking man this is a Tempurpedic it has to get better. It did not. Also pillows are not returnable due to personal nature, but their beds are returnable. Hope they show this comment so others are prepared unlike I was.

Even when I sleep on this pillow without a pillow case doesn't cool. I didn't remove any filling and it goes flat if you lay in the middle so I have to sleep on the edge to get any support. I would return them if that was an option. Both my husband and I went back to our old pillows.

[This review was collected as part of a promotion.] The new adjustable pillow is fantastic!!! We purchased 4 of these and because each member of our family likes different firmness they have worked out well. Since we can each adjust the pillow to our own liking this is the pillow for our family now and going forward. Nice to be able to get great sleep

[This review was collected as part of a promotion.] The tempur-cloud pillow is awesome. I am finally able to get a good position for my neck and the pillow gives when needed. I am getting great sleep now. A pillow is super important, you use it daily and it needs to be comfortable and supportive. I would recommend this pillow!

About 5 years ago I entered a contest and won a Tempur pillow and then I just had to order more I love this pillow it took me a few days to get use to it but it is now the best pillow I have ever slept on. I love it so much I bought them as Xmas gifts this past Xmas.

[This review was collected as part of a promotion.] I love the quality and feel of this pillow that I'm now also inclined to upgrade from this pillow to another Tempur-Pedic offers. My next investment unless I'm lucky winner is getting the mattress omg comfortable as oooo weeeee!!!! Toby H