Skip to Main Content
Sam's Club
Sam's Club
Customer reviews for Tempur-Pedic TEMPUR-Cloud® Adjustable + Cooling Pillow - Queen for
Tempur-Pedic TEMPUR-Cloud® Adjustable + Cooling Pillow - Queen
Sort by |
Showing 1,611-1,620 of 2,135 reviews
Oct 29, 2021
Tempur-Fan
2 out of 5 stars review

Adjustable yet firm/stiff

[This review was collected as part of a promotion.] I tend to like the soft sink in feel from single foam pillows but needed something adjustable for height so I gave it a try. It took 5 nights to adjust the foam contents to achieve the desired height. In the end the pillow felt more stiff and with less soft sink in time for me. I replaced the pillow with the Tempur-Cloud pro which gives height options and is soft.

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878
Mar 13, 2022
Toby
3 out of 5 stars review

Disappointing

I bought the Cloud Pillow and was looking forward to a true Tempupedic experience, but the pillow absolutely kills my neck. I've suffered from neck and back pain all my life and have searched high and low for the perfect pillow. This isn't it. However, The pillow is "lumpy", but I've just removed some of the stuffing and am hoping for a better result. Stay tuned.

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878
Nov 5, 2021
Unhappy buyer
1 out of 5 stars review

Extremely uncomfortable

[This review was collected as part of a promotion.] I thought that since I've slept on tempurpedic pillows at friends houses that these would be great for me. I was so wrong. This is the most uncomfortable pillow I've ever slept on. I thought I just had to get used to it but I've woken up with a severe pain in my neck for a week. I cannot use these pillows and went back to my old ones until I can find something better. Buyer beware - there's a no return policy that I wasn't aware of before I purchased.

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878
Oct 29, 2021
Unsatisfactory
2 out of 5 stars review

Ehhhhh It's ok- glad I didn't pay full price for this

[This review was collected as part of a promotion.] Ordered 4 pillows. Loved that they were BOGO because super expensive. They came and I have been super disappointed. Different then my past pillows and def not the same quality. I will not be purchasing any additional products.

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878
Nov 12, 2021
TomH
5 out of 5 stars review

Great for as Bad Neck!

I have chronic neck issues and got two of these to try and they have been very helpful! I like that you can remove som eof the filler to adjust the pillow to how you actually like it. Then you save the extra filler and add it back in if or when needed.

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878
Jul 6, 2023
Zoey
1 out of 5 stars review

Horrible

I can't even give this 1 star. Its horrible product! There is horrible chemical smell and developed allergies from it. I paid extra for cooling part but it retains heat and does not cool down. When you talk to representative they say you will get email from Tempuric and they are very slow getting back to you thru email. When you try to talk to representative her response is we have process and will not help you because the pillows are not returnable. I would never buy from Tempuric if it was this much trouble. DON'T BUY THE PILLOWS!!

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878
Oct 29, 2021
JPH
5 out of 5 stars review

Surprisingly Comfortable

[This review was collected as part of a promotion.] At first glance, this pillow looks like it might feel "lumpy". When you put your head on it, however, all the little foam bits "align" and create a wonderful, breathable support and a great night's sleep. I took a little foam out of the one for my head and left everything in the one that I wrap my arms around. It's perfect, but I'm keeping those extra foam pieces for down the road! No kidding here: after years of subtle neck pain that I thought I'd just have to live with, after the second night on these pillows, it's been gone ever since!

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878
Jan 2, 2022
Kiki123
2 out of 5 stars review

Not as comfortable as described

I bought this product because of all the great reviews. I was suffering from neck pain from other pillows so thought I should try these out. I followed some of the recommendations that said to take some of the stuffing out. Now there is just an empty spot for where my head was all night and all the stuffing moved to the top. Every time I change the pillow around it does this. Not as comfortable as I wanted. Will try moving the stuffing around and see if this helps.

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878
Jul 6, 2023
Sleepy Will
2 out of 5 stars review

Much firmer than expected

Purchased this pillow thinking it would be softer given the fill, but I wish I had gone with the softer pillow option. It's much too firm and I wake up with neck pain. It's unfortunate that you can't return as I would return and exchange for the softer version.

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878
Jan 14, 2023
Disappointed sleeper
1 out of 5 stars review

Uncomfortable!

This pillow stays cool for about 5 minutes,so uncomfortable,my neck was so bad after sleeping on it for a few nights had to go to the doctors. I don't recommend this to anyone! I gave the pillow to my grandson who said "I can't sleep on this" ! I called the company and got no help at all!

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878