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Customer reviews for Tempur-Pedic TEMPUR-Cloud® Adjustable + Cooling Pillow - Queen for
Tempur-Pedic TEMPUR-Cloud® Adjustable + Cooling Pillow - Queen
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Showing 1,041-1,050 of 2,122 reviews
Jan 10, 2026
Unhappy Head Rester
2 out of 5 stars review

Lying My Head On Lumps Is Not My Thing

I was so disappointed in this pillow with such a famous brand. The pillow is uncomfortably lumpy even when adjusting loft. Learned my lesson on purchasing something online that you can't try ahead of time and can't be returned. What a waste of $. Will purchase pillows in local stores only from now on.

Review from Tempur World, LLC
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Jan 3, 2026
Customer with neck pain
1 out of 5 stars review

Pillow looses its form during the night

Since the inside of the pillow is made of loose pieces. During the night the pieces tend to shift around your head instead of supporting it. Leaving your head and neck in a very uncomfortable position. I have only been able to use this pillow for a week, and today I say goodbye because it gave me a crick in my neck.

Review from Tempur World, LLC
Helpful?3O6TDOTODYBT19524874878
Jan 18, 2026
KymmyKay
1 out of 5 stars review

Made my sleep worse

If I could give this a lower score I would. I took some of the stuffing out to adjust my neck, and it was still too stiff. I do however like the "cooling" cover. We have the Temurpedic bed, which I love so far, only had it a few months. Tried for a return on the pillows with no success.

Review from Tempur World, LLC
Helpful?3O6TDOTODYBT19524874878
Dec 3, 2025
Disappointed Sleeper
1 out of 5 stars review

Good concept

It's to flat if it came with enough stuffing inside to actually be adjustable would be a great pillow. I'm really disappointed in the pillow it's to expensive for the gamble I took so if you want a flat very thin pillow this one's for you. I've tried smashing together to get tall enough to lay on my side but 5 minutes later it's flate again. They should send enough extra stuffing with pillow. I did like the cool technology

Review from Tempur World, LLC
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Dec 15, 2025
Rogelk
5 out of 5 stars review

So far so good

The Cloud Adjustable pillow and the My Pillow are similar concepts. The difference is the Cloud Adjustable uses Tempur foam, both have shredded foam that can be manipulated for comfort. I like the concept and I find the Tempurpedic offers more support. I think it offers exactly what it’s promoted for, comfort that can be adjusted for your sleeping position. Mattresses and pillows can be subjective, many thoughts and opinions. I personally really like this one and so does my Wife.

Review from Tempur World, LLC
Helpful?3O6TDOTODYBT19524874878
Feb 1, 2026
AJ
1 out of 5 stars review

Worst pillow, terrible experience

I was really excited to try the TEMPUR-Pedic Cloud Pillow, but unfortunately it has been a huge disappointment. From the moment I put my head on it I could tell this was not the “cloud-like” experience I was expecting. The foam is dense and firm, not soft or fluffy at all. It feels more like resting on a stiff block than a pillow — there’s zero “sink-in” comfort. If you like a traditional memory foam feel, that’s one thing, but calling this a Cloud is misleading. I also sleep hot, and this pillow does nothing to help. It traps heat like crazy — by the middle of the night it feels like a warm pad under my head. I wake up sweaty and uncomfortable, which defeats the whole purpose of a good night’s sleep. I tried it on my back and side, and it just doesn’t provide the right support. On my side it’s too low, so my neck feels cranked; on my back it feels like my head is floating. I literally toss and turn trying to get comfortable. Worst of all, you can’t return it unless it arrives defective, so I’m stuck with it even though I hate it. For the price I expected something at least decent — not this overpriced, hard, heat-trapping brick masquerading as a pillow. Not recommended. Definitely not what I expected from Tempur-Pedic, and I regret buying it.

Review from Tempur World, LLC
Helpful?3O6TDOTODYBT19524874878
Dec 9, 2025
Chrissy
1 out of 5 stars review

Not as advertised! Lie!

These pillows are advertised as adjustable. It states you can remove some of the fill to adjust to your comfort. What they don't tell you is the pillows do not even come full so there is no way you would want to remove any of the filling. I've only had the pillow for a week and every night I've woken up with a headache that became a migraine. The pillows go completely flat after only an hour or two. I wake up several times thru the night and have to flip it and fluff it. I requested purchasing more fill which is not an option. And you can't return them so I wasted my money. Don't waste yours! Don't even bother with these pillows. They are the worst pillows I've ever bought. Very disappointed! I expected more from this company

Review from Tempur World, LLC
Helpful?3O6TDOTODYBT19524874878
Jan 13, 2026
Finally Comfortable
4 out of 5 stars review

Comfortable pillow

Comfortable pillow that easily adjustable. I usually sleep on my side, but sometimes on my back. I can move the filling around easily to make my neck comfortable depending on how I’m laying. It is a little bit cooler than standard pillows, which is also a plus.

Review from Tempur World, LLC
Helpful?3O6TDOTODYBT19524874878
Jan 10, 2026
PowerNap
4 out of 5 stars review

Comfy but not Excellent

The pillow is great to have as a secondary pillow but it doesn't adjust well and I'm using it overnight particularly around my neck. It might also be because I'm used to a more firm pillow with the memory foam but I would still recommend this if you are not already using a similar pillow.

Review from Tempur World, LLC
Helpful?3O6TDOTODYBT19524874878
Jan 23, 2026
Pillowmates
5 out of 5 stars review

Best sleep nights ever!

I have purchased many pillows in my lifetime and this one is by far the absolute best. It was recommended by my 25 year old granddaughter who loves it. She was 'spot on' and I have finally ended my search for the right pillow. I now own it and every morning I wake up, I feel great. This Tempur-Cloud Adjustable Pillow has improved my health tremendously and I will not sleep without it!

Review from Tempur World, LLC
Helpful?3O6TDOTODYBT19524874878