We ordered two king-size pillows, but they are too small. Both are skinnier than all our other pillows. They don't quite fill up the pillowcase, which means that they can slip out of the case at night. With that said, they are still longer than normal queen-sized and are comfortable. They are also not adjustable beyond being able ot pull out chucks within the pillow. They do not send extra to make them fuller. The inside of the pillow is just chunks of mattress that they shove into the pillow. It can feel a little chunky at times for that reason. They do seem to stay cooler, which is nice on hot nights.

I was really excited to try the TEMPUR-Pedic Cloud Pillow, but unfortunately it has been a huge disappointment. From the moment I put my head on it I could tell this was not the “cloud-like” experience I was expecting. The foam is dense and firm, not soft or fluffy at all. It feels more like resting on a stiff block than a pillow — there’s zero “sink-in” comfort. If you like a traditional memory foam feel, that’s one thing, but calling this a Cloud is misleading. I also sleep hot, and this pillow does nothing to help. It traps heat like crazy — by the middle of the night it feels like a warm pad under my head. I wake up sweaty and uncomfortable, which defeats the whole purpose of a good night’s sleep. I tried it on my back and side, and it just doesn’t provide the right support. On my side it’s too low, so my neck feels cranked; on my back it feels like my head is floating. I literally toss and turn trying to get comfortable. Worst of all, you can’t return it unless it arrives defective, so I’m stuck with it even though I hate it. For the price I expected something at least decent — not this overpriced, hard, heat-trapping brick masquerading as a pillow. Not recommended. Definitely not what I expected from Tempur-Pedic, and I regret buying it.

This product is amazing!! My chiro has been telling me forever to get a tempur pedic pillow and I haven’t until now. The feel of it is amazing- so much so that my dog has taken one over! They are so cozy- I don’t know if they were supposed to have additional stuffing because mine didn’t, but these were great!! If you’re on the fence, get one!

For a queen sized pillow, I found it undersized and in need of more fill. If the idea of the "adjustable" pillow is to add/subtract fill, I can't imagine how uncomfortable it would be if fill was taken out. It would be entirely too flat. Very disappointed with my purchase.

At first we were thrilled with the pillows. We found that they tended to flatten out during the night and in the morning we have to flip them over and knead them to regain the shape. When we first go to bed they are fine though. Recommend with a few reservations.

This pillow is hard as a rock. It’s so uncomfortable. The adjustable part is so weird. You can take out the fluff or the squishy parts. I’m so unhappy. You can’t return the pillows so I’m stuck with it. I try to give it away and they don’t want it bc it’s so hard.

Ordered during the Black Friday sale. These pillows are awful. They are slippery and do not stay in a case. The filling is so sparse that there are blank spots/gaps instantly. Absolutely hate them. The only reason I have the two stars? The cooling effect is great. That’s it.

I got this pillow back in November because I was intrigued by the adjustability factor and the fact that I am a side sleeper and the temper-cloud pillow I had before was not described to be supportive for that position of sleep. When I first laid my head on the pillow it felt like a dream, I felt like my head was supported all around, but then as I didn’t move that well rounded support began to feel like a hole. I flipped the pillow over thinking it might help, but that side flattened faster than first side. Due to a defect in the first pillow I ordered I was given a second and so I took some stuffing from the defected pillow and added it to the good one, but even that did not change the experience. The good thing is that the cooling technology was top notch. If you like to cuddle pillows or require little support than this pillow is for you.

I bought 2, one is great, the other doesn't have enough stuffing. Reached out to tempur and they gave me a lame answer about the all have different fill types and it's done by weight. I would have accepted some additional fill at minimum and best would have been for them to stand behind their product like a reputable company would.

While this pillow was recommended for side sleepers I would not recommend it. I was given two pillows when I bought my mattress that I can’t seem to replace. They were ultimately soft and perfect for a side sleepers. If you read in bed, it is a perfect pillow to put behind you and the headboard.