This pillow is basically a mesh bag full of cut up cubes of spongey material. I move a lot when I sleep, and so does all this filling. My neck and my trapezius are so tight in the morning, it feels like I must be trying not to move in my sleep so the pillow stuffing doesn't move. It's a terrible "pillow" I would not recommend at all.

There are no specific directions how to adjust, other than take leftover fillers to craft your own pillow? This pillow is so flimsy it’s ridiculous. I can actually fold it like a bun What am I doing wrong? My neck and shoulders are sore- Should one be able to fold a pillow? fragments of extra filling is not cutting it Can’t return it..

My husband bought this and a mattress and box spring when he broke his back back in 2000. He has refused to replace the pillow but we did get a new mattress set last year. So when I found this online, I jumped on the chance especially since it was a great price. So glad to find the exact same item.

Pillow is good, except after 2 weeks i got a smell of cat urine on both the ones i bought (only) i have multiple other pillows in house. 2 weeks after i am still dealing with cold infection, pink eye both eyes, and a very painful uvulitis that will not go away. I cant breathe well, swallow, etc. so thank you.

Lumpy pillow. You feel every little piece of cut up foam under your head and body. I thought these pillows were going to be the tempurpedic cloud foam like the beds. Not a stuffed cloth of cut up miss fits and left overs. Only way I've found to"deal" is I added a pillow protector and 3 pillow cases, last one being ssuper thick flannel. This will not work in Summer months, but for now it does. I say, once I fall asleep I sleep comfortably.

I’m extremely disappointed with my purchase, especially since I didn’t realize there are no returns or exchanges. These pillows are horribly uncomfortable and nothing we do improves them. The pillows were a birthday present for my son, and I’ve not regretted a purchase as much as this in quite some time.

I switch between back and side sleeping and this pillow is so comfortable in both configurations. I got another for my boyfriend because he kept stealing my pillow.

My version of soft medium and hard apparently is expecting much softer. So I got a medium-soft and a medium and the medium is rock hard but the medium-soft has some solid give.

I like the pillows but it takes a lot of adjusting to get the filling from flattening. If it was filled a little more it would be so much better. Also the outside is slippery so the pillowcase slides off. Otherwise with adjustments they are good.

This pillow goes flat multiple times throughout the night and is only cooling if you don't have any kind of pillow case over it. Definitely not worth the money!