It is difficult to get the pillow to stay where you want it to. It depresses when I lay my head on it and does not provide support. When I put my head on it, all the support goes off in another direction. I wind up having to double up the thickness to get the proper support. I would not buy this pillow again.

I got this pillow back in November because I was intrigued by the adjustability factor and the fact that I am a side sleeper and the temper-cloud pillow I had before was not described to be supportive for that position of sleep. When I first laid my head on the pillow it felt like a dream, I felt like my head was supported all around, but then as I didn’t move that well rounded support began to feel like a hole. I flipped the pillow over thinking it might help, but that side flattened faster than first side. Due to a defect in the first pillow I ordered I was given a second and so I took some stuffing from the defected pillow and added it to the good one, but even that did not change the experience. The good thing is that the cooling technology was top notch. If you like to cuddle pillows or require little support than this pillow is for you.

After trying so many different kinds of pillows followed my neck fusion and no luck. This adjustable pillow has helped me getting a good sleep. I recommend it to anyone. It is a good comfortable pillow. But if you like high pillows this is more on the flatter side but not too flat. I took advantage of the BOGO offer and I’m glad I did.

While this pillow was recommended for side sleepers I would not recommend it. I was given two pillows when I bought my mattress that I can’t seem to replace. They were ultimately soft and perfect for a side sleepers. If you read in bed, it is a perfect pillow to put behind you and the headboard.

In today’s world, online purchases with no refunds is unacceptable. This pillow includes little sponges that presses on my face. The website doesn’t mention anything about no refund policy before or while buying. A well known brand like this shouldn’t be tricking customers with these little games. DO NOT BUY IF YOU DIDN’T TRY IN THE STORE!

Ready to give up on this pillow and throw it in the trash where it belongs. I would definitely say "adjustable" is false advertising. Even if it feels okay when you go to sleep, I wake up in the middle of the night with my head sunken into it, feeling like I'm sleeping on a brick. Thank goodness I got this as part of a buy-one-get-one deal. If it was between this and a regular, non-memory foam pillow, I'd go with the regular one.

I wouldn't buy it again. It does allow me to adjust the bulk and shape. But there is not enough support from the filling material to provide comfortable support.

Great pillow! Was my first new pillow in many years because i loved my old feather filled pillow, decided to try something new and absolutely love the pieces of memory foam in this pillow. Equally soft and way better cooling!

The pillow gets flat where you put your head or back and never gets back to its original form. It remains like squach in one area and bulky on the other area.

First night starting off the pillow was comfortable but since the every night I’ve had to plump it back out and make it even. Can’t adjust it fuller you can only remove filling. IMO you should be able to purchase more filling. Pillow is comfy tho.