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Customer reviews for Tempur-Pedic TEMPUR-Cloud® Adjustable + Cooling Pillow - Queen for
Tempur-Pedic TEMPUR-Cloud® Adjustable + Cooling Pillow - Queen
3.7 out of 5 stars
stars
2,205 ratings2,205 reviews
  1. 5 stars48% (1,065)
  2. 4 stars15% (323)
  3. 3 stars10% (231)
  4. 2 stars9% (191)
  5. 1 star18% (395)
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Showing 991-1,000 of 2,205 reviews
Mar 29, 2022
Reviewer name: Cody K
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Quality construction

[This review was collected as part of a promotion.] Provides great comfort but in the small size, is a great pillow but have better pillows I like better for a fraction of the price. Not bad in anyway other than being a little smaller than I like

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878
Aug 22, 2022
Reviewer name: Einwer
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Very uncomfortable

[This review was collected as part of a promotion.] The pillow do not stay flat, it gets rounded and is very uncomfortable to sleep with. I wish I can change it for another product like the gel pillows

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878
Mar 18, 2022
Reviewer name: Happy sleeper
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great pillow

[This review was collected as part of a promotion.] I wish it had a tiny bit more filling in it but I do love it. I'm mostly a side/stomach sleeper and this works beautifully.

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878
Feb 14, 2022
Reviewer name: Too Much Sass
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Just so-so

[This review was collected as part of a promotion.] It was a decent price for this pillow... but after sleeping on it for a bit... it is just so-so and I would probably not purchase this one again. It will likely end up in guest room -

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878
Jun 26, 2024
Reviewer name: Satisfied Sleeper
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Cooling and comfortable

[This review was collected as part of a promotion.] This pillow is great for those who sleep hot! It helps me sleep through the night without the sweats.

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878
Apr 29, 2026
Reviewer name: Lumpy pillow
1 out of 5 stars
1 out of 5 stars review

Not a quality pillow

I wanted to replace my tempurpedic serenity pillows with something less stiff and thought this would be better since it was adjustable. Highly disappointed. They are lumpy, quickly flatten, and don’t provide good neck support. I even paid extra for the cooling and can’t tell a difference. I bought two pillows and both are hardly usable.

Review from Tempur World, LLC
Helpful?3O6TDOTODYBT19524874878
May 8, 2026
Reviewer name: Jrm360
2 out of 5 stars
2 out of 5 stars review

Flattens after a few months

I used to have a cloud pillow years ago and it was one of the best pillows I owned. Quality went down over time, probably why they do the BOGO pillow and you’re not allowed to return. Only had for a few months and barely slept on them and they provide no support and are currently flat. They are comfortable to start and then are useless after some use.

Review from Tempur World, LLC
Helpful?3O6TDOTODYBT19524874878
Jun 15, 2026
Reviewer name: SLCH
1 out of 5 stars
1 out of 5 stars review

Lumpy Pillow

I have many tempurpedic products - Mattresses, Pillows. This pillow by far is not anywhere near the quality of the brand. It is just a pillow of foam balls. I did not experience any cooling effect at all. I have been told there is no return for pillows. One of the zippers is not stitched in one section. Very disappointed. I have boxed these pillows up in their original boxes......

Review from Tempur World, LLC
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Jun 15, 2026
Reviewer name: Petite Dreamer
4 out of 5 stars
4 out of 5 stars review

Petite People Listen Up (under 5.5ft crowd)

As a petite person, I find that many quality pillows aren't suited for my head-neck-shoulder area. Yes, including the bougier Tempur options. I wanted a quality pillow that doesn't strain my neck or lose its poof after a week... This pillow allows you to shove the fluffy bits around and create your ideal width.

Review from Tempur World, LLC
Helpful?3O6TDOTODYBT19524874878
Jun 17, 2026
Reviewer name: Horrible pillow
1 out of 5 stars
1 out of 5 stars review

I hate this pillow

I don’t write reviews ever! But this pillow is horrible I got a two pack and they are both awful they bunch up and go flat so you wake up in the middle of the night with no support also a pillow case does not stay on the pillow I have never experienced this in my life but the pillowcase just falls off every night. I wish I could get my money back I have had these pillows for 6 months. I’m a quality over quantity person. And I will be buying something else. Also I thought it was just my pillow that was awful maybe it didn’t get enough filling or something. I had given the other one to my non verbal autistic teenager and he won’t even use it because of all the same problems listed.

Review from Tempur World, LLC
Helpful?3O6TDOTODYBT19524874878