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Customer reviews for Tempur-Pedic TEMPUR-Cloud® Adjustable + Cooling Pillow - Queen for
Tempur-Pedic TEMPUR-Cloud® Adjustable + Cooling Pillow - Queen
3.7 out of 5 stars
stars
2,198 ratings2,198 reviews
  1. 5 stars48% (1,064)
  2. 4 stars15% (323)
  3. 3 stars11% (231)
  4. 2 stars9% (190)
  5. 1 star18% (390)
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Showing 91-100 of 2,198 reviews
Jan 10, 2026
Reviewer name: Unhappy Head Rester
2 out of 5 stars
2 out of 5 stars review

Lying My Head On Lumps Is Not My Thing

I was so disappointed in this pillow with such a famous brand. The pillow is uncomfortably lumpy even when adjusting loft. Learned my lesson on purchasing something online that you can't try ahead of time and can't be returned. What a waste of $. Will purchase pillows in local stores only from now on.

Review from Tempur World, LLC
Helpful?3O6TDOTODYBT19524874878
Jan 31, 2026
Reviewer name: Not sleeping well
1 out of 5 stars
1 out of 5 stars review

Uncomfortable and poorly made

I was excited about these pillows as a buy one get one free deal for Christmas. Unfortunately, one of them came with a huge hole in it at the seam so I haven’t even used it. The other pillow, which I have used, is lumpy and uncomfortable. The cooling technology does keep them cool.

Review from Tempur World, LLC
Helpful?3O6TDOTODYBT19524874878
Jan 30, 2026
Reviewer name: Jmike
5 out of 5 stars
5 out of 5 stars review

Perfect Adjustable Pillow With Cooling Comfort

Pillow has been a fantastic addition to my sleep routine. The adjustable fill is a game‑changer—it let me customize the height and firmness until it felt just right. The cooling feature really works too, keeping the pillow comfortable throughout the night without overheating. Overall, it’s supportive, comfortable, and incredibly easy to tailor to your personal preference. I’ve slept better since switching to this pillow, and I genuinely love.

Review from Tempur World, LLC
Helpful?3O6TDOTODYBT19524874878
Jan 7, 2026
Reviewer name: Disappointed
2 out of 5 stars
2 out of 5 stars review

Very uncomfortable. Material bunches into corner.

The inside material would bunch to the very top of the pillow, thus angling the head in a very odd position and cause neck pain. No amount of readjusting or bunching of material would prevent this from recurring each night. My two children and I both had this problem, one child snoring because her airway was narrowed due to her head being at such an odd angle. I’ve owned the regular, nonadjustable Tempur pillow before and loved it. So disappointed that I have to waste three of these adjustable pillows; they’re now relegated to the back of our closets…

Review from Tempur World, LLC
Helpful?3O6TDOTODYBT19524874878
Jan 11, 2026
Reviewer name: Sleeping like a baby
5 out of 5 stars
5 out of 5 stars review

Comfortable Pillow

Very happy with this Pillow. Quality made and very comfortable. I'm used to a very soft pillow and was skeptical of changing but had been experiencing neck pain. It didn't take any time to get used to this new one. And I love.it. No more neck pain.

Review from Tempur World, LLC
Helpful?3O6TDOTODYBT19524874878
Feb 22, 2026
Reviewer name: Pain Free
5 out of 5 stars
5 out of 5 stars review

Relief

I purchased this pillow because I was experiencing pain in my neck and shoulders when I would wake up in the morning. I.knew I needed more support in that area. That's when I thought I'd try your pillow. After the first night, I had no pain whatsoever. I still don't. I'm extremely happy with your product and would recommend it to everyone.

Review from Tempur World, LLC
Helpful?3O6TDOTODYBT19524874878
Mar 19, 2026
Reviewer name: Love to travwl
5 out of 5 stars
5 out of 5 stars review

King Pillow

This pillow is amazing. I have a difficult time finding the right pillow, either too soft or too firm. This pillow is amazing because you get to adjust the comfort of the pillow to fit your needs. I kept thee tea stuffing in case I needed to ever add to it. Will definitely buy again. Highly recommend

Review from Tempur World, LLC
Helpful?3O6TDOTODYBT19524874878
Jan 13, 2026
Reviewer name: Finally Comfortable
4 out of 5 stars
4 out of 5 stars review

Comfortable pillow

Comfortable pillow that easily adjustable. I usually sleep on my side, but sometimes on my back. I can move the filling around easily to make my neck comfortable depending on how I’m laying. It is a little bit cooler than standard pillows, which is also a plus.

Review from Tempur World, LLC
Helpful?3O6TDOTODYBT19524874878
Apr 9, 2026
Reviewer name: A little perturbed.
3 out of 5 stars
3 out of 5 stars review

Quality control is lacking...

I bought 2, one is great, the other doesn't have enough stuffing. Reached out to tempur and they gave me a lame answer about the all have different fill types and it's done by weight. I would have accepted some additional fill at minimum and best would have been for them to stand behind their product like a reputable company would.

Review from Tempur World, LLC
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Mar 4, 2026
Reviewer name: Brandon
1 out of 5 stars
1 out of 5 stars review

Not impressed

I really tried to like these pillows but I don't. The cover is too thick for one and the stuffing constantly bunches up on one side and makes it extremely uncomfortable and I never noticed any cooling. I ended up buying the cloud dual cooling pillows and I absolutely love those! Way better! Only pillow I will use from now on!

Review from Tempur World, LLC
Helpful?3O6TDOTODYBT19524874878