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Customer reviews for HP OfficeJet Pro 8028 All-in-One Wireless Printer - Instant Ink Ready for
HP OfficeJet Pro 8028 All-in-One Wireless Printer - Instant Ink Ready
4.4 out of 5 stars
stars
257 ratings102 reviews
  1. 5 stars71% (183)
  2. 4 stars16% (41)
  3. 3 stars4% (10)
  4. 2 stars2% (6)
  5. 1 star7% (17)
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Showing 11-20 of 102 reviews
Jan 10, 2020
Reviewer name: JGPT
1 out of 5 stars
1 out of 5 stars review

multiple issues

Have had this printer for just over 2 weeks. It has developed a high pitch squeal when printing. Has, at times, printed a partial page on a piece of paper and the rest of the page on another sheet of paper (misfeeds paper); on several occasions while scanning paper to computer via the top feed tray it has pulled multiple pages through at once and / or jams; it will not send fax with the directory feature, unless you delete the semicolon that the fax machine automatically adds behind a phone number when said number has been added to the directory; it doesn't hold much paper and the drawer is difficult to open and close; the paper drawer is also very flimsy; received call from a fax sender today that she could not get a fax to go through - we were suspicious of missing some faxes as the ringer would go off, and though the machine is set to auto answer the fax, nothing would come through from legitimate numbers that our office typically does business with. I have been very disappointed in this unit, and even moreso now that I logged on to list the review and see there is now a $50 rebate offer. The unit is not worth $50 to start with in my opinion.

Helpful?5DDSL1FZBWXX19342463236
Sep 4, 2026
Reviewer name: Uncle G
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Poor software for control.screen. who approved it?

Review from hp.com
Helpful?5DDSL1FZBWXX19342463236
Mar 16, 2021
Reviewer name: Frank
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Nice printer, but not designed for high volume

Nice, compact, all in one printer. However, not designed for volume printing. Small paper tray. Small (and expensive) ink cartridges. HP goes to a lot of effort to hook you on monthly "instant ink" subscription.

Helpful?5DDSL1FZBWXX19342463236
Aug 26, 2020
Reviewer name: Wondering
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Couldn't be happier with this purchase!

I bought this to replace my old hp 8645 series and this is MUCH BETTER, Its much quieter and extremely fast at printing and copying. I am very happy with this purchase!

Helpful?5DDSL1FZBWXX19342463236
Oct 23, 2020
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Can’t Print without INK.

Printer works fine, but you can’t get ink for it. Instant ink does not have cartridges so you can’t get ink for it. Black ink is available at Sam’s but not color ink. Will be returning and getting an Eason printer with the Eco-Tank.

Helpful?5DDSL1FZBWXX19342463236
Mar 4, 2021
Reviewer name: Nahnee
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love it!!!

This printer is smart, fast and easy to get online. Setup was a snap. The color of the machine is attractive. That it's wireless is the super cherry on top. Highly recommend.

Helpful?5DDSL1FZBWXX19342463236
Dec 8, 2020
Reviewer name: Mark
1 out of 5 stars
1 out of 5 stars review

No Good with NO INK

It is impossible to find replacement color ink cartridges for this product, and it has been for months, even at the HP Store! Why buy a printer when you cannot buy ink for it?

Helpful?5DDSL1FZBWXX19342463236
May 10, 2021
Reviewer name: neon man
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

not happy

will be taking this back to Sam's it has to be rebooted every time you want to make a copy from the laptop it ridiculous. They had me remove program and reload it three different times. continually get error code HP can't or wont fix it. Had another HP never had a problem till it quit working. Could print from phone or laptop.

Helpful?5DDSL1FZBWXX19342463236
Jul 3, 2020
Reviewer name: Lisa M
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Dependable Quality Printer

The HP OfficeJet Pro 8028 is a dependable printer and the ink lasts longer than our previous printer. It can be set to turn on and off at specific times. The quality is great for business and personal and business, makes two-sided copies effortlessly. I would recommend it to family and friends.

Helpful?5DDSL1FZBWXX19342463236
Sep 25, 2019
Reviewer name: Phoebe
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Goes into permanent SLEEP mode

Very easy to unpack and get ready for use. Easy to install software. However, AFter not using the printer for 4 days, it went into a permanent SLEEP mode! Was not even able to manually turn it off. The display screen was black and would not activate. Ran HP Dr with nothing showing. I unplugged and waited about 10 seconds and then plugged back into electrical outlet and all is back to normal again. I am hoping that this does not become the normal routine.

Helpful?5DDSL1FZBWXX19342463236