Thank you for your feedback on Olay Complete &#43; Sensitive Moisturizer, SPF 40. We are sorry to hear about your experience. Your report is unexpected and we will share your comments with our Health &amp; Safety Team. We want you to know all of our products are thoroughly evaluated and proven to be safe and effective when used as directed. Yet, we still recognize that some consumers may have personal sensitivities which make them unable to tolerate a particular ingredient or formulation. If you haven’t already done so, we recommend that you discontinue using the product. Please feel free to call us at (800) 285-5170 or reach out through our Contact Us page to help our team learn more about your experience. <br />

Thank you for your feedback on Olay Complete &#43; Sensitive Moisturizer, SPF 40. We are sorry to hear about your experience. Your report is unexpected and we will share your comments with our Health &amp; Safety Team. We want you to know all of our products are thoroughly evaluated and proven to be safe and effective when used as directed. Yet, we still recognize that some consumers may have personal sensitivities which make them unable to tolerate a particular ingredient or formulation. If you haven’t already done so, we recommend that you discontinue using the product. Regarding the product being hard to get out of the bottle, we want you to know our products go through many quality checks to ensure they reach you in perfect condition. What you’ve described is unexpected and we will share your comments with our Quality Assurance Team. Please feel free to call us at (800) 285-5170 or reach out through our Contact Us page to help our team learn more about your experience. <br />

Thank you for getting in touch about our Olay Complete Plus Facial Moisturizer with SPF 40 for Sensitive Skin. While we&#39;re glad that the product felt smooth on the skin, we are sorry to hear about the burning in your eyes. That&#39;s definitely not the kind of experience we want for any of our consumers and we understand that this may have been upsetting. Please know that we will be handling this with our Health and Safety team as well as the rest of our Olay team. Safety is our highest priority and we have made it our duty to test all of our products thoroughly, ensuring they are safe when used as directed. However, we understand that some consumers can have personal sensitivities and so aren&#39;t able to tolerate specific ingredients or formulations. We do recommend that you discontinue from using the product if you haven&#39;t already done so. When you have the time, please give us a call at (800) 285-5170 or email us through our Contact Us Page so we can further assist you.