Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Olay Complete + Sensitive Moisturizer, SPF 40, 6 fl. Oz., 2 pk. for
Olay Complete + Sensitive Moisturizer, SPF 40, 6 fl. Oz., 2 pk.
4.5 out of 5 stars
stars
1,215 ratings1,134 reviews
  1. 5 stars70% (851)
  2. 4 stars20% (238)
  3. 3 stars4% (54)
  4. 2 stars2% (19)
  5. 1 star4% (53)

Member photos

  • +16 images
Sort by |
Showing 21-30 of 1,134 reviews
Mar 20, 2026
Kathie
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Good face product with good spf

It goes on skin feeling light. But it does not want to come out of the container! Sounds like a contradiction, but I think the design of the opening needs to be changed

Helpful?6MGXZ3Y452QO19217155475
Oct 14, 2025
Lo
1 out of 5 stars
1 out of 5 stars review

They changed the formula :(

I have used the sensitive daily face moisturizer for 20 years and absolutely loved it. I recently ran out of the old product and purchased the “new look” bottle. Sadly, I'm now allergic to my moisturizer. Eyes burning, congestion.

Review from olay.com
Helpful?6MGXZ3Y452QO19217155475
Sep 25, 2025
Jm
1 out of 5 stars
1 out of 5 stars review

Stings eyes & is too thick

I have not been sensitive to any oil of olay products except this one. Can't use it near my cheekbones as it migrates to my eyes & stings like crazy. It is also so thick it is hard to get out of the bottle. A strong do not recommend.

Review from olay.com
Helpful?6MGXZ3Y452QO19217155475
Oct 5, 2025
Tiffany A
5 out of 5 stars
5 out of 5 stars review

Awesome

[This review was collected as part of a promotion.] I tried this product for free in exchange for my honest opinion. I absolutely loved this product made my face so soft!!

Review from olay.com
Helpful?6MGXZ3Y452QO19217155475
Jul 25, 2026
anonymous
1 out of 5 stars
1 out of 5 stars review

Wanted to love

I really liked the moisturizing effects as it made my face feel soft and smooth but if I sweat, it burned my eyes horribly. I feel the spf worked well as my face never burned when out in the sun. But if you have sensitive eyes and are prone to facial sweating, this isn’t for you.

Helpful?6MGXZ3Y452QO19217155475
reply from Olay

Thank you for your review. While we're thrilled you love the SPF power of this moisturizer, we're sorry to hear about what happened to your eyes, and we hope you're feeling better. Please know that all our products are thoroughly evaluated to be safe when used as directed. For now, we ask that you discontinue using this product as we'd like to discuss this some more and help. Please call us at (800) 652-9261.

Jul 19, 2026
Painful
1 out of 5 stars
1 out of 5 stars review

Burning eyes

I bought this to ise for my beach days and that turned out all bad. When I started sweating this got in my eyes and the burning was so intense I couldn't see. I flushed with water several times. And the tears that this caused with painful burning. Not meant for me. I will be returning.

Review from olay.com
Helpful?6MGXZ3Y452QO19217155475
Jul 18, 2026
Rosie
1 out of 5 stars
1 out of 5 stars review

Stings your eyes

Disappointed with this sunscreen. It goes on nicely at first, but after wearing it for a while it starts to sting my eyes and becomes very irritating. I’ve tried applying it carefully and avoiding my eye area, but it still seems to get in my eyes. Unfortunately, I can’t use it and wouldn’t repurchase.

Helpful?6MGXZ3Y452QO19217155475
reply from Olay

We're sorry to hear the Olay Complete + Sensitive Moisturizer began irritating your eyes and you had this experience, Rosie. Please know, safety is our top priority, and all our products are thoroughly evaluated to be safe when used as directed. We recommend discontinuing use of the product if you haven't already. When using this product, avoid contact with your eyes. If contact occurs, rinse thoroughly with water. So we can ensure your comments get the attention they deserve, please call us at (800) 285-5170 when you have a moment.

Jul 17, 2026
Joyce
1 out of 5 stars
1 out of 5 stars review

Badly burns eyes. Dangerous.

I had to throw away. Have been using Olay SPF 15 for over 40 yrs and loved it. SPF40 burns my eyes until had to go to eye doctor. Couldn't see to drive...dangerous and had to return home to wash out of eyes with cold water. Eyes burned for hours after.

Helpful?6MGXZ3Y452QO19217155475
reply from Olay

We&#39;re truly sorry to hear about your experience with Olay Complete &#43; Sensitive Moisturizer SPF 40, especially after being a loyal Olay user for more than 40 years, Joyce. We can only imagine how frightening and upsetting it must have been to experience such severe eye irritation, difficulty seeing, and the need to seek medical attention. Please know that safety is our top priority, and all of our products are thoroughly evaluated to be safe when used as directed. However, we understand that personal sensitivities can occur, and we&#39;re very sorry this was your experience. We recommend discontinuing use of the product if you haven&#39;t already. We appreciate you bringing this to our attention and would like to learn more about your experience. When you have a chance, please give us a call at (800) 285-5170. <br />

Jul 11, 2026
Renee
1 out of 5 stars
1 out of 5 stars review

Do not use on face or neck

This product actually burnt the skin on my face, neck and upper chest. Skin in those areas is painful and the skin is peeling off. Did not get it into my eyes per se but applied it all over my face including the skin around my eyes. The skin around my eyes is all red, painful and peeling. My eyes teared for days following application. I have used Oly products in the past with no trouble but this one is a no go for me. Not sure if it is the extra SPF or you have added different ingredients.

Review from olay.com
Helpful?6MGXZ3Y452QO19217155475
Jul 10, 2026
Fraukegf
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Thick consistency

Thick, and hard to get out of the bottle

Helpful?6MGXZ3Y452QO19217155475
reply from Olay

We want you to be able to get our Olay out of the bottle with ease, Fraukegf, and we&#39;re disappointed to hear that it hasn&#39;t been easy for you. We maintain quality checks to ensure the best and easiest to use products, so this is not something we would expect. We&#39;d love to get more information about your experience, please call us at (800) 285-5170. We&#39;ll be happy to help you.