Thank you for getting in touch about our Olay Complete Plus Moisturizer with SPF 40 for Sensitive Skin. We value your loyalty and are sorry to hear that you aren't getting the same experience you've gotten in the past. What you've shared with us has been unexpected and we understand how upsetting this may have been for you. Please know that we will be handling this with our Health and Safety team as well as the rest of our Olay team. Safety is our highest priority and we have made it our duty to test all of our products thoroughly, ensuring they are safe when used as directed. Still, we understand that some consumers may have personal sensitivities and so cannot tolerate specific ingredients or formulations. We do recommend you discontinue from using the product if you haven't done so already. When you have the time, please give us a call at (800) 285-5170 or email us through our Contact Us Page so we can further assist you.

Thank you for reaching out about our Olay Complete Plus Facial Moisturizer with SPF 40 for Sensitive Skin. We value your loyalty and are sorry to hear about the burning in your eyes. That's not the kind of experience we want any of our consumers to have and we understand how frustrating this may have been for you. Please know that we will be addressing this with our Health and Safety team. Safety is our highest priority and we have made it our duty to test all of our products thoroughly, ensuring they are safe when used as directed. However, we understand that some consumers can have personal sensitivities and so aren't able to tolerate specific ingredients or formulations. We do recommend that you discontinue from using the product if you haven't already done so. When you have the time, please give us a call at (800) 285-5170 or email us through our Contact Us Page so we can further assist you.

We’re so sorry to hear about your experience with our Olay Complete + Sensitive Moisturizer SPF 40, Anne. We’re glad you’ve enjoyed Olay products overall, but we understand how upsetting it must have been to experience persistent stinging around your eyes, especially after rinsing. Please know your safety is our top priority, and all our products are thoroughly evaluated to be safe when used as directed. We recommend discontinuing use if you haven't already. So we can help further, please give us a call at (800) 285-5170 when you have a moment.

We’re truly sorry to hear about your experience with the new Olay Complete &#43; Sensitive Moisturizer SPF 40, especially after using Olay’s SPF 15 for 40 years and trusting it as part of your routine. We understand how frustrating and upsetting this experience must be. Please know that we thoroughly evaluate all our products to ensure they&#39;re safe when used as directed. Still, we recognize some people may have personal sensitivities and cannot tolerate a particular ingredient or formulation. If you haven’t already, we recommend you discontinue use. We’d really like the opportunity to learn more about your experience and help make this right. Please give us a call at (800) 285-5170.<br /><br />

We&#39;re so sorry to hear this and hope you feel better fast! Our products are tested to be safe when used as directed, so we want to learn more to share this with our team and help further. Please call (800) 285-5170 when you have a moment for further assistance.

Jackie, thank you so much for your review. We&#39;re incredibly sorry to hear about your experience with our Olay Complete Sensitive SPF40 Moisturizer. Please know that all our products are thoroughly evaluated to be safe when used as directed, but some people may have personal sensitivities and cannot tolerate a particular ingredient or formulation.. For now, please discontinue using it as we&#39;d like to connect about this, gather some details, and help. Please call us at (800) 652-9261.

We want you to be able to get our Olay out of the bottle with ease, Fraukegf, and we&#39;re disappointed to hear that it hasn&#39;t been easy for you. We maintain quality checks to ensure the best and easiest to use products, so this is not something we would expect. We&#39;d love to get more information about your experience, please call us at (800) 285-5170. We&#39;ll be happy to help you.

Thank you for your feedback on Olay Complete &#43; Sensitive Moisturizer, SPF 40. We are sorry to hear about your experience. Your report is unexpected and we will share your comments with our Health &amp; Safety Team. We want you to know all of our products are thoroughly evaluated and proven to be safe and effective when used as directed. Yet, we still recognize that some consumers may have personal sensitivities which make them unable to tolerate a particular ingredient or formulation. If you haven’t already done so, we recommend that you discontinue using the product. Please feel free to call us at (800) 285-5170 or reach out through our Contact Us page to help our team learn more about your experience. <br />