We appreciate you for reaching out about our Olay Complete Facial Moisturizer for Sensitive Skin with SPF 40. We're glad you enjoyed how the product felt on your skin. However, it is upsetting to hear that you had some stinging in your eyes. That's not the kind of experience we want for any of our consumers and we are sure this may have been frustrating for you. Please know that we will be handling this with our Health and Safety team. Safety is our highest priority and we have made it our duty to test all of our products thoroughly, ensuring they are safe when used as directed. However, we understand that some consumers can have personal sensitivities and so aren't able to tolerate specific ingredients or formulations. We do recommend that you discontinue from using the product if you haven't already done so. When you have the time, please give us a call at (800) 285-5170 or email us through our Contact Us Page so we can further assist you.

Thank you for reaching out about our Olay Complete Plus Moisturizer with SPF 40 for Sensitive Skin. We're so sorry to hear about your experience. What you've shared has been devastatingly unexpected and we can only imagine how upsetting this may have been for you. Please know that we will be handling this with our Health and Safety team as well as the rest of our Olay team. Safety is our highest priority and we have made it our duty to test all of our products thoroughly, ensuring they are safe when used as directed. However, we understand that some consumers can have personal sensitivities and so aren't able to tolerate specific ingredients or formulations. We do recommend that you discontinue from using the product if you haven't already done so. When you have the time, please give us a call at (800) 285-5170 or email us through our Contact Us Page so we can further assist you.