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Customer reviews for Olay Complete + Sensitive Moisturizer, SPF 40, 6 fl. Oz., 2 pk. for
Olay Complete + Sensitive Moisturizer, SPF 40, 6 fl. Oz., 2 pk.
4.5 out of 5 stars
stars
1,215 ratings1,134 reviews
  1. 5 stars70% (851)
  2. 4 stars20% (238)
  3. 3 stars4% (54)
  4. 2 stars2% (19)
  5. 1 star4% (53)

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Showing 1-10 of 1,134 reviews
Apr 25, 2026
SusieQ
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent moisturizer

This is a Great moisturizer and it has a 40 spf. It’s thicker than most moisturizers and works well under my makeup.

Helpful?6MGXZ3Y452QO19217155475
May 19, 2026
Buffy
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Olay moisturizer with sunscreen

I was happy to discover Olay makes this moisturizer with sunscreen. I had been using an expensive one from my dermatologist. This one is 1/2 that cost. Hoping it is as good. I have used other Olay products for years and been very happy with them.

Helpful?6MGXZ3Y452QO19217155475
Feb 13, 2026
J A Harper
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Stings eyes!!!!

I loved the feel on my face but got it too close to my eyes and it took all day to relive the pain. I will not buy again. Moisturizer show not sting you eyes.

Helpful?6MGXZ3Y452QO19217155475
reply from Olay

We appreciate you for reaching out about our Olay Complete Facial Moisturizer for Sensitive Skin with SPF 40. We're glad you enjoyed how the product felt on your skin. However, it is upsetting to hear that you had some stinging in your eyes. That's not the kind of experience we want for any of our consumers and we are sure this may have been frustrating for you. Please know that we will be handling this with our Health and Safety team. Safety is our highest priority and we have made it our duty to test all of our products thoroughly, ensuring they are safe when used as directed. However, we understand that some consumers can have personal sensitivities and so aren't able to tolerate specific ingredients or formulations. We do recommend that you discontinue from using the product if you haven't already done so. When you have the time, please give us a call at (800) 285-5170 or email us through our Contact Us Page so we can further assist you.

Jun 29, 2026
HBSCOH
2 out of 5 stars
2 out of 5 stars review

Not a replacement for the original

As someone who has used Oil of Olay Sensitive Skin with SPF 15 for decades, I expected this SPF 40 version to be a seamless upgrade. Unfortunately, it's anything but. The original formula has always been light, comfortable, and reliably moisturizing — something you can put on without thinking about it. This new version feels like a completely different product. The texture is the first red flag: thick, sticky, and heavy on the skin. Instead of absorbing cleanly, it sits on the surface and never quite loses that tacky feel. Worse, it causes noticeable eye burning — something I've never experienced with the SPF 15 formula. Even being careful around the eye area doesn't prevent the irritation. The fragrance is another step backward. While it's technically “light,” it's still more pronounced than the original fragrance-free sensitive formula, and it lingers in a way that feels unnecessary for a product marketed to sensitive skin users. I made the mistake of buying a two‑pack, assuming it would be a dependable replacement. I'll use it up as a body sunscreen — it's fine for that — but it's not something I can wear on my face. For anyone who loved the classic Olay Sensitive SPF 15, this version is a disappointing departure from what made the original so good.

Helpful?6MGXZ3Y452QO19217155475
reply from Olay

We appreciate your loyalty and are sorry to hear you're not getting the results you love. Your facial care is our priority, and we take feedback like this seriously. Contact our Olay Team at 1-800-285-5170 so we can learn more and discuss your experience further.

Jun 15, 2026
AJK
2 out of 5 stars
2 out of 5 stars review

Causes itching.

I tried Oil of Olay Complete for the first time because I need a decent SPF coverage due to skin cancer. It took a few weeks to make the connection because I have never had any kind of reaction to any Oil of Olay product. This product causes itching on my face. It worked wonders on my wrinkles but the constant itching drove me nuts. I also liked that it wasn't heavy or greasy like so many SPF products are but there is definitely something in there causing my face to itch. Not sure what I am supposed to do with 2 bottles now. Disappointed.

Helpful?6MGXZ3Y452QO19217155475
reply from Olay

We're sorry to hear about your experience with Olay Complete+ Facial Moisturizer with sunscreen SPF 40 Sensitive. We know how important it is to find a daily moisturizer with SPF that works well for your skin, especially when sun protection is a priority. We're glad to hear you loved the lightweight, non-greasy feel and noticed benefits for your wrinkles, but we understand how frustrating the constant itching must have been. While we rigorously test our products for safety, we know that some people may have individual sensitivities to specific ingredients or formulations. Based on what you've said, we recommend that you stop using this moisturizer if you haven't already. So we can help you further, please call us at (800) 285-5170 when you have a moment.

Feb 25, 2026
Deb
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Burns eyes

I have always used Olay and loved it. Tried this kind with spf and my skin burned around my eyes for hours. Do not buy this kind.

Helpful?6MGXZ3Y452QO19217155475
Mar 3, 2026
Deb
1 out of 5 stars
1 out of 5 stars review

The spf is too strong for me

I've been using oil of Oley 15 SPF for years now and have also used the SPF 30 but for the first time yesterday I used the Olay moisturizer with SPF 40 and boy my eyes just did not like the product I got watery and puffy and I'm going to call Oley

Review from olay.com
Helpful?6MGXZ3Y452QO19217155475
Feb 17, 2026
Amarie
1 out of 5 stars
1 out of 5 stars review

Shocked

So disappointed and shocked with this product. I have used Olay from the moment I started using face cream; it was a product my mom used. This new formula made me sick with. Headache and I could actually taste the product after putting it on my face

Review from olay.com
Helpful?6MGXZ3Y452QO19217155475
Dec 13, 2025
AZTortoise
1 out of 5 stars
1 out of 5 stars review

Don't buy it. Burning Eeys

IF you use this as regular mosturizer around your eye area, it will burn your eyes. It is terrible product. I can't wear it at all. When you wear some sunscreen products and burn your eyes, it is exact the same. Moisturizer?! Really? Horrible!

Review from olay.com
Helpful?6MGXZ3Y452QO19217155475
Apr 5, 2026
Megan
1 out of 5 stars
1 out of 5 stars review

Too thick and burns my eyes. I prefer the original olay complete. I will have to use this for my neck, arms, chest to use it up. Do not recommend for face.

Helpful?6MGXZ3Y452QO19217155475
reply from Olay

Thank you for getting in touch about our Olay Complete Plus Moisturizer with SPF 40 for Sensitive Skin. We value your loyalty and are sorry to hear that you aren't getting the same experience you've gotten in the past. What you've shared with us has been unexpected and we understand how upsetting this may have been for you. Please know that we will be handling this with our Health and Safety team as well as the rest of our Olay team. Safety is our highest priority and we have made it our duty to test all of our products thoroughly, ensuring they are safe when used as directed. Still, we understand that some consumers may have personal sensitivities and so cannot tolerate specific ingredients or formulations. We do recommend you discontinue from using the product if you haven't done so already. When you have the time, please give us a call at (800) 285-5170 or email us through our Contact Us Page so we can further assist you.