Skip to Main Content
Sam's Club
Sam's Club
Customer reviews for Olay Complete + Sensitive Moisturizer, SPF 40, 6 fl. Oz., 2 pk. for
Olay Complete + Sensitive Moisturizer, SPF 40, 6 fl. Oz., 2 pk.
4.5 out of 5 stars
stars1,170 ratings1,116 reviews
  1. 5 stars71% (828)
  2. 4 stars20% (234)
  3. 3 stars4% (51)
  4. 2 stars1% (14)
  5. 1 star4% (43)

Member photos

  • +16 images
Sort by |
Showing 31-40 of 1,116 reviews
Aug 15, 2025
Linda
1 out of 5 stars review

Never using again!

Terrible experience today after using Oil of Olay face lotion for sensitive skin SPF 40! Used it early today & my eyes are still burning & bloodshot! My nose has been running too! I've been using the lotion with SPF 15 for decades with no problem!

Review from olay.com
Helpful?6MGXZ3Y452QO19217155475
Sep 25, 2025
Jm
1 out of 5 stars review

Stings eyes & is too thick

I have not been sensitive to any oil of olay products except this one. Can't use it near my cheekbones as it migrates to my eyes & stings like crazy. It is also so thick it is hard to get out of the bottle. A strong do not recommend.

Review from olay.com
Helpful?6MGXZ3Y452QO19217155475
Oct 14, 2025
Lo
1 out of 5 stars review

They changed the formula :(

I have used the sensitive daily face moisturizer for 20 years and absolutely loved it. I recently ran out of the old product and purchased the “new look” bottle. Sadly, I'm now allergic to my moisturizer. Eyes burning, congestion.

Review from olay.com
Helpful?6MGXZ3Y452QO19217155475
May 29, 2026
Renate
1 out of 5 stars review

I purchased this because I liked the Olay Complete that had SPF15 and thought this would be similar but SPF 40, but this stuff is thick, and feels like sunscreen not like a face moisterizer, also I know to keep out of eyes, but as tge day goes on this stings my eyes, absolutele hate it

Helpful?6MGXZ3Y452QO19217155475
reply from Olay

Thank you for getting in touch about our Olay Complete Plus Facial Moisturizer with SPF 40 for Sensitive Skin. Your loyalty has been more than appreciated and we are sorry to hear about your more recent experience. This has been some unexpected news and we are sure this may have been frustrating for you. Please know that we will be handling this with our Health and Safety team as well as the rest of our Olay team. Safety is our highest priority and we have made it our duty to test all of our products thoroughly, ensuring they are safe when used as directed. However, we understand that some consumers can have personal sensitivities and so aren't able to tolerate specific ingredients or formulations. We do recommend that you discontinue from using the product if you haven't already done so. When you have the time, please give us a call at (800) 285-5170 or email us through our Contact Us Page so we can further assist you.

May 25, 2026
Kristen
1 out of 5 stars review

DON'T BUY the "enhanced" formula!

I've used a previous formulation of Olay Complete with SPF for years with no issues. The "enhanced" formulation currently being sold left my eyes burning for HOURS the first (and only) time I used it. At least Sam's Club has an awesome return policy, because I'll be returning this "enhanced" crap.

Helpful?6MGXZ3Y452QO19217155475
reply from Olay

Thank you for reaching out about our Olay Complete Plus Facial Moisturizer with SPF 40 with Sensitive Skin. We would like to express our deepest of apologies for your experience. The news you've shared here has been unexpected and we are sure this may have been upsetting. Please know that we will be addressing this with our Health and Safety team. Safety is our highest priority and we have made it our duty to test all of our products thoroughly, ensuring they are safe when used as directed. However, we understand that some consumers can have personal sensitivities and so aren't able to tolerate specific ingredients or formulations. We do recommend that you discontinue from using the product if you haven't already done so. When you have the time, please give us a call at (800) 285-5170 or email us through our Contact Us Page so we can further assist you.

Jun 6, 2026
anonymous
1 out of 5 stars review

It is not as sensitive as the 15 SPF

I was so excited when I saw that they now had a 40 SPF so I bought two two packs. I have used the sensitive regular oil of Olay, for probably 40 years. Most other brands, irritate my skin and eyes and it did not. I'm sad to say that the 40 SPF does irritate my eyes. I'm going to have to give it away.

Helpful?6MGXZ3Y452QO19217155475
reply from Olay

Thank you for reaching out about our Olay Complete Plus Facial Moisturizer with SPF 40 for Sensitive Skin. We value your loyalty and are glad you enjoyed our Complete with SPF 15. However, we are sorry to hear that you had some irritation in your eyes. That's not the kind of experience we want any of our consumers to have and we understand how frustrating this may have been for you. Please know that we will be addressing this with our Health and Safety team. Safety is our highest priority and we have made it our duty to test all of our products thoroughly, ensuring they are safe when used as directed. However, we understand that some consumers can have personal sensitivities and so aren't able to tolerate specific ingredients or formulations. We do recommend that you discontinue from using the product if you haven't already done so. When you have the time, please give us a call at (800) 285-5170 or email us through our Contact Us Page so we can further assist you.

Mar 3, 2026
Pamela
5 out of 5 stars review

Verified Purchase

Olay for life

Lite weight and non greasy

Helpful?6MGXZ3Y452QO19217155475
Dec 31, 2025
Disappointed
1 out of 5 stars review

Reformulation BURNS

I used the sensitive version of for decades. I recently bought the new one and it burned my eyes SO BADLY. I had an old bottle and compared the active ingredients. They are completely different. Please so back to the old formula!

Review from olay.com
Helpful?6MGXZ3Y452QO19217155475
Dec 24, 2025
Dean55
1 out of 5 stars review

BURNS EYES

Been using Olay Complete (sensitive) for years and always loved it. Recently I tried the reformulated SPF 40 and no matter how hard I try to avoid getting it in my eyes it eventually happens. That means rinsing my eyes every 10 minutes or an hour.

Review from olay.com
Helpful?6MGXZ3Y452QO19217155475
Feb 15, 2026
Shannon
5 out of 5 stars review

Verified Purchase

Great for really dry skin

Love this face lotion!

Helpful?6MGXZ3Y452QO19217155475