We're very sorry to hear the Dawn Refreshing Rain Scent scent isn't working for you. We'll gladly let our team know. Have you tried the Apple Blossom or Pomegranate & Rose Water scent? We also offer a Dawn Free & Clear, which contains a light lemon scent you might enjoy: http://spr.ly/6420zNKSA We would be happy to learn more and see how we can help you further. So please call us at (800) 725-3296 when you have a moment.

We are sorry to hear you are not enjoying the Rain Scent. We did have a formula upgrade in February 2022 but would not expect this to be a result of it. Our products go through many quality checks to ensure they get to you with the best results, so we are sorry this wasn't the case with your recent purchase. So we can learn more about your experience, please call us at (800) 725-3296 when you have a moment.

Brandi, we're very sorry you had this experience with the new scent of Dawn. Please know that your health and safety are very important to us, and we thoroughly test Dawn to be safe when used as directed. We'd like to learn more about your experience and help you further. When you get a moment, could you give us a call at 800-725-3296.

We're sorry to hear that a great Dawn fan like you has been having this experience. We can assure you that Dawn has gone through many quality checks to ensure that you can get the best possible cleaning results. Since we're always looking to bring you the latest innovations, many of our Dawn formulas were updated in 2022 to help dissolve everyday grease and tough, cooked-on messes quickly and easily. We'd like to mention that hard water, which contains a lot of dissolved minerals, is the number one cause of reduced effectiveness. If you live in a hard-water area, you may need to use more dishwashing liquid. Another cause of dishwashing liquid not cleaning effectively is the water temperature being too low. Water should be 105 to 115°F (40.56 to 46.11°C). We hope that this is helpful, and we'll make sure that your comments are shared with our team. So that we can learn more and assist further, please give us a call at (800) 725-3296 when you have a chance.

We thank you for sharing your feedback on our recent change to Dawn Ultra Original. We know this is the first change in over 10 years, and that scent preference can be very personal. We're sorry to hear you are not a fan of the new scent. Please rest assured that we value your feedback greatly, and we will relay it to our Research and Development team. We'd recommend giving our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience and help you locate this version of Dawn. Please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.

Your loyalty means a lot to us, Chelle, so we're very sorry for your disappointment with the Dawn Original Dishwashing Liquid scent change. This is the first scent change for Dawn Original in over 10 years, but please be assured that we value your feedback greatly and are sharing it with the rest of our Dawn Team. Consumer feedback is vital in helping us improve our products and ensuring that we deliver the best possible experience to our consumers; it’s also instrumental in guiding the Dawn Team as they continue to work on future innovations. In regard to the scent affecting your food, drinks, and pet bowls, we wouldn't expect this to be your experience, however, if the soap isn't completely rinsed off, or if the dishes have become porous, it is possible. If certain items always pick up a flavor, they're probably worn to the point of being porous and should be washed by hand. It might help to know that cast iron and plastic items can absorb flavors. To remove the scent/taste, please soak the dishes in hot water with some distilled white vinegar added. Additionally, we want to assure you that safety for you and your pets is our highest priority, and we put our products through extensive testing ensure they are safe to use as directed. We hope this was helpful, but we'd like to learn more about your experience, try to make things right, and tell you more about our Dawn Free & Clear version that offers our lightest scent. Please give us a call at (800) 725-3296 so we can help you best.