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Customer reviews for Dawn Platinum Dishwashing Liquid Dish Soap, Refreshing Rain, 90 fl. oz. for
Dawn Platinum Dishwashing Liquid Dish Soap, Refreshing Rain, 90 fl. oz.
4.4 out of 5 stars
stars
4,551 ratings3,313 reviews
  1. 5 stars78% (3,565)
  2. 4 stars7% (340)
  3. 3 stars2% (97)
  4. 2 stars2% (69)
  5. 1 star11% (480)

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Showing 771-780 of 3,313 reviews
Mar 15, 2024
Smithers
1 out of 5 stars review

New "Scent" is terrible. Will no longer purchase.

We used this product for many years. It was a great product. It has been ruined with these "Scents". You have ruined a very good product. Why? We must open all windows after use. Remaining product will be used to wash the car. Will not purchase again unless this changes.

Review from dawn-dish.com
Helpful?5KHY8L70E6YU18972562739
reply from Customer Care

It's appreciated that Dawn has been your go-to dish soap for may years, Smithers. We're sorry you dislike how strong the fragrance is, and we're letting our team know how you feel. Extensive research and consumer testing goes into our products to create appealing features, and feed back like yours is very important to us. Others Dawn versions you may like to try instead include our Dawn with Lemon Essence scent and our Dawn Free & Clear Fragrance-Free dish soap. Your loyalty is very important to us, and we’d like to get some additional details of your experience to further help. Please give our Dawn Team a call at 1-800-725-3296 from 9AM -- 6PM EST Monday–Friday.

Feb 14, 2023
JR1005
1 out of 5 stars review

Change in scent is terrible!

I have long used Dawn Ultra Platinum and loved it. I just bought a new bottle and the scent was changed! Now it smells like old lady perfume. You know, the cloying, overly-floral kind that makes you want to choke. I'm sad I will have to look for a new product now! Dawn has been so great for its grease cutting properties. But if it stinks like this, I won't be able to use it anymore. Yuck.

Review from dawn-dish.com
Helpful?5KHY8L70E6YU18972562739
reply from The Dawn Team

We are sorry you aren't enjoying the slight increase in our formula upgrade. When we design our products, we do extensive research and consumer testing to create features we think you will love. We know that preferences can vary from person to person, though, so we really appreciate your taking the time to reach out. We always take consumer feedback into account when making changes or designing future products, so I'll be sure to share your comments on this with the rest of our team. So we can learn more about your experience, please call us at (800) 725-3296 when you have a moment.

Sep 25, 2024
Nottocomplainbut
1 out of 5 stars review

New Scent is awful

Loved Dawn and only used it for years. The new scent is horrible though. Since P&G has mentioned they will not bring back the original scent, I will have to change brands to find a less offensive scent. P&G did the same thing with Tide, years ago, which still makes me very sad. Never been back to Tide either. Here's a novel idea...Want a new scent, then just offer a new scent but leave the original the same. Then you don't lose loyal customers.

Review from dawn-dish.com
Helpful?5KHY8L70E6YU18972562739
reply from Customer Care

We appreciate your love for Dawn over the years, and we're sorry to hear that you feel this way. A lot of thought goes into creating features that we think you'll like, and this fragrance change was implemented after receiving positive feedback during extensive testing with consumers. We'll be sure to share your comments with our team. If you'd prefer a different scent, we recommend giving another Dawn version a try. Please know that you're always welcome to give us a call at (800) 725-3296 if there's anything more we can help you with.

Jul 8, 2024
Headaches
3 out of 5 stars review

Do not like the new scent!

I really wish the scent had not been changed. I have used Dawn for many, many years due to its many uses and cleaning power but also because of the scent. The new scent is giving me migraines and/or allergy issues. Please go back to the original scent.

Review from dawn-dish.com
Helpful?5KHY8L70E6YU18972562739
reply from Customer Care

We appreciate that you've used Dawn for years, and are sorry the Fresh Rain scent is giving you migraines. Extensive research and consumer testing goes into our products to create appealing dish soap options, and our products are tested to be safe when used as directed. Because sensitivity is occurring, we recommend that you discontinue use of this fragrance. We offer a variety of product versions, and would like to help a loyal Dawn fan like yourself find another Dawn dish soap version you can love. Our Team would like to further assist you, and ask that you please give our Dawn Team a call at 1-800-725-3296 from 9AM -- 6PM EST Monday–Friday.

Jan 15, 2023
Hatethenewscent
1 out of 5 stars review

New Rain Scent is disgusting

Love the old product- cannot get past this new gross smell! Even my husband doesn't like it, and he usually could care less.... Will be seeking out alternative products. Hope I can still find the old 'Fresh Scent' formula somewhere. Feels like I was duped at my warehouse store...

Review from dawn-dish.com
Helpful?5KHY8L70E6YU18972562739
reply from The Dawn Team

We truly appreciate your loyalty to Dawn, but we're certainly sorry to hear you're unhappy with the Dawn Platinum Refreshing Rain scent change. We updated the formula to help dissolve everyday grease and tough, cooked-on messes quickly and easily, and with that came a light increase in perfume level. Your satisfaction truly means everything to us, so we'd like to learn more about your experience to share with our team and help with this. Please give us a call at (800) 725-3296.

Feb 28, 2023
Indy1
1 out of 5 stars review

Nauseating new fragrance

Good grief, this new scent is terrible! The smell lingers and can be detected all the way into the next room. Other reviewers describe it as overpoweringly floral, but I'd describe it as "dollar store sunscreen". I just refilled my dish soap reservoir a week ago but tonight I couldn't stand the smell any longer and dumped the entire thing. I absolutely cannot purchase this product again until the fragrance is what it used to be. Why reinvent the wheel, Dawn??

Review from dawn-dish.com
Helpful?5KHY8L70E6YU18972562739
reply from The Dawn Team

Thank you for sharing your honest feedback with us, Indy1. We always take consumer feedback into account when making changes or designing future products, so we'll be sure to share your comments on this with the rest of our team. So we can learn more about your experience, please call us at (800) 725-3296 Monday through Friday, from 9 AM to 6 PM EST.

Aug 5, 2024
jcook024
1 out of 5 stars review

New Improved BAD SCENT

Horrible scent, like many others have stated, the new scent is bad. It doesn't go away. People just want a soap that cleans, doesn't need to have any scents. The Free & Clear Fragrance Free is not available either. What are our options to get the Original back?

Review from dawn-dish.com
Helpful?5KHY8L70E6YU18972562739
reply from Customer Care

We understand that preferences vary, so we assure you we'll be letting our team know you'd like to see the original scent return. We're sorry to hear you haven't been able to find the Dawn Ultra Free and Clear, and we recommend mentioning your interest to your local store managers, as this could lead to them stocking this item in the future! Your satisfaction means everything to us, so if there's anything else we can do for you, then please don't hesitate to give us a call at (800) 725-3296.

Nov 7, 2018
zuleyi
5 out of 5 stars review

This product is amazing for the removal of oil in the pots and pans and I love it. I buy it all the time and I just love that it leaves all my dishes looking nice and clean and most importantly grease free. Price is affordable and I will continue to buy this product

Review from influenster.com
Helpful?5KHY8L70E6YU18972562739
May 15, 2024
Brianna
1 out of 5 stars review

Lost a lifelong customer

I have bought Dawn exclusively for the last ten+ years. I have never used any other dish soap and have recommended all my friends and family to use it. The new formula is absolutely horrible. My dishes no longer get clean, the soap is slimy and the scent is HORRIBLE. You have lost a lifelong customer. I’m so disappointed.

Review from dawn-dish.com
Helpful?5KHY8L70E6YU18972562739
reply from Customer Care

We're sorry you aren't happy with the Refreshing Rain Scent, Brianna. When we design our products, we do extensive research and consumer testing to create features we think you will love. We know that preferences can vary from person to person, though, so we really appreciate your taking the time to reach out. We always take consumer feedback into account when making changes or designing future products, so we'll be sure to share your comments on this with the rest of our team. So we can learn more about your experience, please call us at (800) 725-3296 Monday through Friday, from 9 AM to 6 PM EST.

Dec 25, 2022
AmyMcG
1 out of 5 stars review

New formulation stinks

I have used this product for years. Bought a new bottle and whatever you guys changed, it was a huge mistake. Smells terrible, dried out skin after just washing a couple of items. So disappointed that I’m going to have to find a new product and throw this one away. I have never been so triggered to where I felt the need to get on a basic product’s website to leave a review.

Review from dawn-dish.com
Helpful?5KHY8L70E6YU18972562739
reply from The Dawn Team

Your years of loyalty are appreciated, and we're sorry you had a disappointing experience using our Dawn Platinum Refreshing Rain dishwashing liquid. Extensive research and consumer testing goes into creating features that will appeal to our consumers. Still we know needs and preferences can vary, especially when it comes to scents. Because our hand dish detergent has been formulated to fight tough grease and stains on dishes, the grease lifting agent in our product also lifts natural oils from the users’ hands which can cause dryness. Your satisfaction is very important to us, and we’d like to learn more details to help. Please give us a call at 1-800-725-3296 from 9AM -- 6PM EST Monday -- Friday.