We're sorry you don't like the scent of your Dawn product. When we design our products, we do extensive research and consumer testing to create features we think you will love. We know that preferences can vary from person to person, though, so we really appreciate your taking the time to reach out. We always take consumer feedback into account when making changes or designing future products, so we'll be sure to share your comments on this with the rest of our team. So we can learn more about your experience, please call us at (800) 725-3296 Monday through Friday, from 9 AM to 6 PM EST.

We're sorry this was your experience, Bob, and we'll be sure to pass your comments along to the rest of our team. We can assure you that Dawn goes through many quality checks to ensure that you can enjoy the best possible results. As well, a lot of thought goes into creating features that we think you'll love. We certainly wouldn't expect this to happen, though with more porous items, it's possible. We suggest making sure to wash your porous items immediately and to rinse them thoroughly to prevent this from happening. We hope you find this helpful. We'd also be happy to learn more about your experience and answer any questions you may have, so please give us a call at (800) 725-3296 when you're able.

We're sorry to hear that a loyal Dawn fan like you is feeling disappointed, since we can assure you that all of our products are designed so that you can enjoy an easy yet effective clean. To get the best results, simply squeeze some Dawn into your sink, and then thoroughly rinse your dishes with water after washing. If there are a lot of dishes, the dishes have dried-on food or tough greasy messes, or you live in a hard-water area, you may need to use more product. We’d like to mention that a lack of suds doesn't mean the product isn't cleaning your dishes. Even if there are very few suds, the solution will continue cleaning the dishes. As well, we can assure you that our products that feature 2X and 3X grease-fighting power haven't been discontinued. If you don't see them on shelves, we suggest speaking with your local store's management to learn more about availability. You're also welcome to search for these products on your favorite online retailers. We do value feedback such as this, and we'll be sharing your comments with the rest of our team. We'd like to learn more about your experience, so please give us a call at (800) 725-3296 when you have a moment.

Your long-time loyalty means a lot to us, Alexa, and we thank you for reaching out about the recent scent changes to our Dawn Ultra Original. This is the first scent change for Dawn Original in over 10 years, and we're very sorry for your disappointment. The fragrance change of Dawn Ultra Original was implemented after receiving positive feedback during extensive testing with consumers. Please be assured that we value your feedback greatly and we're sharing it with the rest of our Dawn Team. Consumer feedback is vital in helping us improve our products and ensuring that we deliver the best possible experience to our consumers; it’s also instrumental in guiding the Dawn Team as they continue to work on future innovations. If you're a fan of unscented products, we think you might love our Dawn E-Z Squeeze Free & Clear Fragrance-Free Dishwashing Soap. Thank you again for taking the time to share your feedback with us, and please feel free to give us a call at (800) 725-3296 for more help.

Zachary, we're sorry you had that experience. After a decade of loyalty to Dawn, we'd hate to lose you as a customer. We appreciate your feedback. Consumer input, just like yours, is very important to us as we evaluate changes and innovations made to our products. If you have any questions, or if we can help you further with this, please give us a call at (800) 725-3296. We're here for you.

We appreciate that you've used Dawn for years, and are sorry the Fresh Rain scent is giving you migraines. Extensive research and consumer testing goes into our products to create appealing dish soap options, and our products are tested to be safe when used as directed. Because sensitivity is occurring, we recommend that you discontinue use of this fragrance. We offer a variety of product versions, and would like to help a loyal Dawn fan like yourself find another Dawn dish soap version you can love. Our Team would like to further assist you, and ask that you please give our Dawn Team a call at 1-800-725-3296 from 9AM -- 6PM EST Monday–Friday.