We're sorry to hear that a great Dawn fan like you had this experience. We can assure you that our Dawn Platinum Fresh Rain has been thoroughly evaulated to be safe when used as directed. A lot of thought into creating features that we think you'll like, but we certainly understand that preferences can vary from person to person. As well, we do have many quality checks in place to ensure that you can use our products with ease. To help remove the scent from your dishes, you can soak them in hot water with some distilled white vinegar added to it or run them through the dishwasher (assuming the dishes are dishwasher safe). We'd also like to mention that while we did change the name from Dawn Platinum Refreshing Rain to Dawn Platinum Fresh Rain earlier this year, no scent change has taken place. This was a name change only. Our Dawn Platinum and Dawn Original are two seperate products, and our Dawn Original does continue to be available. We hope this is helpful. We'll make sure that your comments are shared with the rest of our team, and we do recommend that you discontinue use of this particular product if this has been your experience. We offer a variety of scents here at Dawn, so we suggest giving another Dawn version a try if you'd prefer a different scent. You can find our lightest scent in our Dawn Free & Clear, and our Dawn Free & Clear Fragrance-Free is also available. So that we can learn more and gather some additional details for our Safety and Quality Teams, please give us a call at (800) 725-3296 when you have a moment.

We're sorry to hear you don't enjoy the scent upgrade, and assure you that we're letting our team know what you think. We have a variety of scent options, so when you have a little time, please reach out to us at (800) 725-3296, and we'll find the right one for you, as well as get more information to share with our Quality Team.

We're sorry to hear that this has been your experience, Leigh Ann, and we hope that you're feeling better. We can assure you that Dawn has been thoroughly evaluated to be safe when used as directed. We also put a lot of thought into creating features that we think you'll like, though we do understand that preferences can vary from person to person. We'll be passing this along to the rest of our team, and we do recommend that you discontinue use of this product. So that we can learn more about your experience and gather some additional details for our Safety and Quality Teams, please give us a call at (800) 725-3296 when you have a moment.

We're sorry you aren't happy with the recent change in Original Scent, Cherie. We know this transition and its potential impact on your experience with our product. We acknowledge that this is the first scent change for Dawn Original in over ten years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly and have already relayed it to our Research and Development team. Your input is vital in helping us improve our products and ensure we deliver the best possible experience to our customers. We hope you'll try our Dawn E-Z Squeeze Free & Clear Fragrance-Free, which has all of Dawn's cleaning power and no added scent. We'd love to hear more about your experience so we can make a complete report to our team and help you further. Please hang on to the product and give us a call at (800) 725-3296 Monday-Friday, 9 AM - 6 PM EST.

Please know, Erie, your happiness is very important to us, and we're sorry to learn your household isn't enjoying your current bottle of Dawn Platinum with Refreshing Rain scent. We assure you, our Quality Team does a lot of work in our facilities, making sure everything meets our high standards; we'd be happy to help you find a version of Dawn that meets with everyone's approval. Give us a call any Monday through Friday, from 9 AM to 6 PM, EST, at 1 (800) 725-3296. Call today.