We're sorry to learn about your recent experience with Dawn Platinum in the Refreshing Rain scent, Jen208. Consumer safety is our highest priority, and all our products are tested to ensure their safety when used as directed. So based on what you described, we'd certainly recommend discontinuing any further use. Please give us a call so we can gather more information on your bottle and help you. Our number at Dawn is (800) 725-3296.

We're certainly sorry to hear such a loyal fan like yourself had this experience. We recently upgraded the Dawn Platinum Refreshing Rain Dishwashing Liquid formula to help dissolve everyday grease and tough, cooked-on messes quickly and easily, and with that was a slight increase in perfume level. Please know we never want to leave you feeling disappointed, so we'll be sharing your feedback with the rest of our team. In the meantime, we'd like to help find a different scent that works for your needs. We hope you'll give us a call at (800) 725-3296 once you have a free moment.

We're so sorry you're disappointed with some of the fragrances used for our Dawn dish soaps. Extensive research and consumer testing goes into creating appealing features we hope our consumers will love. Because preferences can vary from person to person, we offer a variety of Dawn dish soap versions, and we hope to help you find one you love again. Your loyalty is appreciated, and our Dawn Team will be happy to talk with more about your questions and concerns. Please give us a call at 1-800-725-3296 from 9AM -- 6PM EST Monday–Friday.

We're sorry to hear that this has been your experience, Leigh Ann, and we hope that you're feeling better. We can assure you that Dawn has been thoroughly evaluated to be safe when used as directed. We also put a lot of thought into creating features that we think you'll like, though we do understand that preferences can vary from person to person. We'll be passing this along to the rest of our team, and we do recommend that you discontinue use of this product. So that we can learn more about your experience and gather some additional details for our Safety and Quality Teams, please give us a call at (800) 725-3296 when you have a moment.

Thank you for reaching out to Dawn. We would like to assure you that we're aware the transition from the older Original Scent and the new one could potential impact your experience, especially since this is the first fragrance change for Dawn Ultra with Original Scent in over 10 years. We deeply apologize for any inconvenience or dissatisfaction this may have caused. Your feedback is very important to our R&D Team, and your review will be forwarded to them, as your input will be instrumental in guiding the Dawn Team as they continue to work on future innovations. Sadly, at this time we do not have plans to reintroduce the old Dawn scent. We appreciate your understanding and patience as we strive to provide you with the highest quality products. We know you'd not like to hear about other Dawn products that you may enjoy using, but we do want to let you know that we're here and happy to help you with giving another soap a try, if you change your mind. Call us at 1 (800) 725-3296 any Monday through Friday, from 9 AM to 6 PM, EST, if you change your mind.

Thanks for sharing this with us. We are sorry that you aren't enjoying the Refreshing Rain Scent as expected. We did have a slight increase to our scent along with an upgraded formula in February 2022, but we wouldn't expect this to be a result. So we can learn more about your experience, please call us at (800) 725-3296 when you have a moment.

We're sorry to hear this, and want to assure you that we have many quality checks to ensure you get the best. We'd like to help as well as share your experience with our Quality Team. When you have a chance, please reach out to us at (800) 725-3296.