Hello! Thank you for sharing your experience with our Dawn Fresh Rain dish soap. We understand that scent preferences are very personal, and we appreciate your feedback regarding the fragrance.<br /><br />Please know that safety is our top priority, and all our products are thoroughly tested to ensure they are safe when used as directed. This is certainly not the experience we want you to have.<br /><br />If you would like to discuss this further or need assistance, please contact us at (800) 725-3296. We’re here to help!

Thanks for being part of our Dawn family, and taking the time to get in touch. We're sorry to hear about your experience, and want to assure you that we test to ensure Dawn is safe to use as directed. If you haven't already, we recommend to stop using the product. When designing Dawn, we do extensive research to create features that we think you will love. We know that preferences can vary from person to person, though, so we really appreciate your taking the time to reach out. We truly value you as a consumer and hope you'll give Dawn another try. We have a variety of scents, including an unscented version which is called Dawn Free and Clear, unscented. So we can help, as well as share your experience with our Safety Team, please get in touch with us at (800) 725-3296.

We are glad to hear that you always use Dawn products to wash your dishes, we appreciate your loyalty. We are truly sorry to hear about your experience with the Dawn Platinum Fresh Rain scent. We understand that a scent you find unpleasant can affect your dishwashing experience. Your feedback is highly appreciated as it help us improve our products in order for them to fulfill your needs. If you would like to share more of this experience, please contact us at the number (800) 725-3296 and our team will be more than happy to take your insights and help you with any question or concern that you may have. Have a nice day.

Hello! We are so sorry to hear about your frustration with the new Dawn refill jugs. <br /><br />We recently redesigned our refill jugs to address common complaints we were hearing about awkward pouring, spilling, and the physical effort required to lift large-format jugs. The new spout was specifically designed to make refilling existing bottles faster and easier. However, we completely understand your disappointment if you do not currently have a bottle to refill or prefer the previous design.<br /><br />We’d love to learn more about your experience. Please give us a call at 1-800-725-3296, where our team is ready and happy to help with any questions or concerns

Thank you for sharing your experience regarding the Dawn Platinum Dishwashing Liquid Dish Soap, Refreshing Rain. We understand how frustrating it can be when a product does not meet your expectations. Your feedback is highly appreciated as it help us improve our products in order for them to fulfill your needs. If you would like to share more of this experience, please contact us at the number (800) 725-3296 and our team will be more than happy to take your insights and help you with any question or concern that you may have. Have a nice day.