We're sorry you aren't happy with the recent change in Original Scent. We know this transition and its potential impact on your experience with our product. We acknowledge that this is the first scent change for Dawn Original in over ten years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly and have already relayed it to our Research and Development team. Your input is vital in helping us improve our products and ensure we deliver the best possible experience to our customers. We hope you'll try our Dawn E-Z Squeeze Free & Clear Fragrance-Free, which has all of Dawn's cleaning power and no added scent. We'd love to hear more about your experience so we can make a complete report to our team and help you further. Please hang on to the product and give us a call at (800) 725-3296 Monday-Friday, 9 AM - 6 PM EST.

We'd expect you to enjoy sparkling clean dishes with the 4X more grease-cleaning power of our Dawn Platinum, so we're sorry you're having this experience. It may be helpful to know that a lack of suds doesn't mean the product isn't cleaning your dishes. If you'd like to see some more suds, we suggest adding the dishwashing liquid to the sink before the water, and then swishing the solution around with your hands. As well, you're always welcome to go back to our Dawn Original, which is still available. We'd be happy to answer any questions you may have, so please feel free to give us a call at (800) 725-3296!

Thank you, JoanneK, for sharing your feedback on Dawn Platinum Dishwashing Liquid in the Refreshing Rain scent. So we can help you with this and also gather a few details off your bottle to share with our Quality Team, please call us at (800) 725-3296.

Thank you so much for letting us know about your recent experience. This certainly isn't what we expect especially since we have not made any changes to the scent of this product. We'd like to collect some details and help you with this. Please call us at (800) 725-3296.

We're so sorry you aren't happy with your recent Dawn, Refreshing Rain purchase, Annucia, and we hope you're feeling better. Clean dishes and happy consumers are at the heart of all we do, so we're glad you let us know, and you can be assured we'll share your comments with our Safety Team. While all our ingredients and products are thoroughly evaluated to be safe and effective when used as directed, we recognize some people may have personal sensitivities to scents. If you haven't already, we recommend you discontinue use of the product. Please rest assured that we value your feedback greatly and have already relayed it to our Research and Development team. Your input is vital in helping us improve our products and ensure we deliver the best possible experience to our customers. Because we want your comments to get the attention they deserve, please call us at (800) 725-3296 from 9 AM to 6 PM EST, Monday through Friday.

Roseann, we're sorry you had such an unpleasant experience with Dawn Platinum, Fresh Rain. Please know that consumer safety is our highest priority, and all our products get tested to ensure this when used as directed. So because the scent made you feel nauseous, we'd certainly recommend discontinuing further use of this Dawn version, if you haven't already. While there aren't plans to bring back the previous scent, you could give Dawn Platinum Wild Jasmine or Clean Lemon scent a try. You're also welcome to call us at (800) 725-3296 for any further assistance!

We're sorry you had this experience with Dawn Platinum Dishwashing Liquid Refreshing Rain. Please be assured that our products are thoroughly tested to meet our high quality standards, and that includes the fragrance. We'll be passing your feedback along to our Quality Assurance Team. Your safety is always our top priority, so if you haven't yet, please discontinue use. We truly value you as a consumer and hope you'll give Dawn another try. We have an unscented version called Dawn Free and Clear, Unscented: https://dawn-dish.com/en-us/products/dawn-free-clear-ez-squeeze-dish-soap-unscented/ Also, please give us a call at (800) 725-3296 when you have a moment. We'd like to learn more and see how we can help.

We're very sorry to hear you're having trouble finding your favorite and we appreciate your honest feedback on our Refreshing Rain scent. We do understand that fragrance is a very personal preference and that's why we try to offer a wide variety of options. We haven't discontinued our Fresh scent, so we recommend calling your local big-box stores to see if they have any in stock or if they can order some for you. If you'd ever like to share more of your experience, please also don't hesitate to give us a call at (800) 725-3296.