Hi Ann, Thank you for taking the time to share your feedback. We are sorry to hear that your experience with the mower has not met your expectations. We appreciate your comments regarding the grass collection system and the self-propel engagement control. Customer feedback is important to us and helps us evaluate product performance and identify opportunities for improvement. If you would like assistance troubleshooting the bagging performance, please contact our Customer Support Team at support@aipower.com or 855-888-3598. We would be happy to help. ~A-iPower Customer Support Team

Thank you for the great review, Dmac! We're glad to hear the mower is making quick work of your yard and handling tall grass with ease. The combination of strong performance and value is exactly what we designed it for. We appreciate your feedback and thank you for choosing A-iPower! ~A-iPower Customer Support Team

Thank you for your feedback, Eric. We're glad to hear you're enjoying the mower's performance overall. We're sorry to hear about your experience with your first unit. The mower requires approximately 470 mL (16 oz) of engine oil before operation, and we always recommend verifying the oil level prior to first use. If you have any questions or concerns about your mower, please contact our Customer Support team at support@aipower.com or 855-888-3598 and we'd be happy to assist. Thank you for choosing A-iPower. ~A-iPower Customer Support Team

Hi there, thank you so much for the amazing review! We’re glad to hear your mower handled that first cut with ease—especially with the grass being so long. It’s great to know it powered through where your previous mower struggled. We truly appreciate your recommendation and hope it continues to deliver a smooth, reliable cut all season long! ~A-iPower Customer Support Team

Hi, thank you for your feedback—we’re glad to hear it starts easily and that the wheel height adjustment is working well for you. We understand your concern regarding the drive speed. The self-propelled speed is set to align with industry standards for walk mowers. That said, we recognize that comfort and control can vary by user, and your feedback is valuable as we continue to evaluate future product improvements. If you have any additional questions or need assistance, please don’t hesitate to reach out. ~A-iPower Customer Support Team

Hi Ray, we’re sorry to hear the mower hasn’t been a good fit for you. The self-propelled drive on this model operates at a set speed and unfortunately does not have an adjustment to increase or decrease the drive speed. We understand that the preset speed may feel too fast for some users, and we appreciate you taking the time to share your feedback with us. ~A-iPower Customer Support Team

Hi Dana, thank you for sharing your experience. We're sorry to hear you've had issues with two units and understand how frustrating it is when you're simply trying to get your yard mowed. This is not the experience we want for our customers. Please contact our Customer Support Team at support@aipower.com or 855-888-3598 so we can gather additional information and work with you toward a resolution. ~A-iPower Customer Support Team

Hi RevMaK, We are sorry to hear about your experience. A loss of self-propel function after only a few uses is certainly not what we expect from our products. Before returning the mower, we would appreciate the opportunity to assist, as the issue may be related to a drive belt or other serviceable component. Please contact our Customer Support Team at 855-888-3598, Monday–Friday from 8:00 AM–5:00 PM CST, and we would be happy to help troubleshoot the issue. ~A-iPower Customer Support Team

Thank you for the fantastic review! We’re thrilled to hear your mower is still starting on the first pull and running strong into its second season. We truly appreciate your recommendation and are glad you’re enjoying the self-propelled feature. Happy mowing! ~A-iPower Customer Support Team