Thank you for the great review, Dmac! We're glad to hear the mower is making quick work of your yard and handling tall grass with ease. The combination of strong performance and value is exactly what we designed it for. We appreciate your feedback and thank you for choosing A-iPower! ~A-iPower Customer Support Team

Hi Andy, Thank you for the feedback and for choosing the A-iPower mower! We’re glad to hear the mower has been easy to start and that you’re enjoying the rear-wheel-drive performance. We understand the self-propelled speed may feel faster than expected in tighter areas or around obstacles. The drive speed is designed to operate within industry standards for self-propelled walk-behind mowers, but we certainly appreciate the feedback and will share it with our product team for future consideration. Thank you again for taking the time to leave a review! ~A-iPower Customer Support Team

Hi, thank you for your feedback. We’re very sorry to hear about your experience with the self-propel system and understand your frustration, especially after only a few uses. While many issues can often be resolved through troubleshooting or adjustment, we completely understand your decision to work directly through Sam’s Club for the return process. We appreciate you giving our mower a try and will share your feedback internally with our team for further review. ~A-iPower Customer Support Team

Hi there, thank you so much for the amazing review! We’re glad to hear your mower handled that first cut with ease—especially with the grass being so long. It’s great to know it powered through where your previous mower struggled. We truly appreciate your recommendation and hope it continues to deliver a smooth, reliable cut all season long! ~A-iPower Customer Support Team

Hi, thank you for your feedback—we’re glad to hear it starts easily and that the wheel height adjustment is working well for you. We understand your concern regarding the drive speed. The self-propelled speed is set to align with industry standards for walk mowers. That said, we recognize that comfort and control can vary by user, and your feedback is valuable as we continue to evaluate future product improvements. If you have any additional questions or need assistance, please don’t hesitate to reach out. ~A-iPower Customer Support Team

Hi Dana, thank you for sharing your experience. We're sorry to hear you've had issues with two units and understand how frustrating it is when you're simply trying to get your yard mowed. This is not the experience we want for our customers. Please contact our Customer Support Team at support@aipower.com or 855-888-3598 so we can gather additional information and work with you toward a resolution. ~A-iPower Customer Support Team

Hi RevMaK, We are sorry to hear about your experience. A loss of self-propel function after only a few uses is certainly not what we expect from our products. Before returning the mower, we would appreciate the opportunity to assist, as the issue may be related to a drive belt or other serviceable component. Please contact our Customer Support Team at 855-888-3598, Monday–Friday from 8:00 AM–5:00 PM CST, and we would be happy to help troubleshoot the issue. ~A-iPower Customer Support Team

Hi Jamie, We're sorry to hear about your experience and understand your frustration, especially when you weren't able to use the mower as expected. We strive to provide products our customers can rely on, and we regret that we fell short in your case. We appreciate you taking the time to share your feedback, as it helps us continue to improve our products and customer experience. If you have any additional questions or would like to discuss your experience further, please don't hesitate to contact our Customer Support team at 855-888-3598 or support@aipower.com. ~A-iPower Customer Support Team

Thank you for sharing your experience. We're sorry to hear you've had trouble with your mower, especially so early in ownership. The self-propelled belt should not repeatedly come off during normal operation. We'd appreciate the opportunity to help resolve this for you. Please contact our Customer Support Team at support@aipower.com or 855-888-3598 with your proof of purchase and the mower's serial number. We'll be happy to troubleshoot the issue and provide warranty assistance if needed. Thank you for bringing this to our attention, and we hope to restore your confidence in our product. ~A-iPower Customer Support Team

Hi David, Thank you for taking the time to share your feedback. We're glad to hear your mower was easy to set up and started reliably right out of the box. We appreciate your comments regarding the missing owner's manual and the self-propelled speed, as customer feedback like yours helps us continue to improve our products. If you need a copy of the owner's manual or have any questions during ownership, please don't hesitate to contact our Customer Support team at 855-888-3598 or support@aipower.com. ~A-iPower Customer Support Team