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Customer reviews for GE Profile Opal 2.0 Nugget Ice Maker + Side Tank with 4 Opal Filters for
GE Profile Opal 2.0 Nugget Ice Maker + Side Tank with 4 Opal Filters
4.2 out of 5 stars
stars176 ratings176 reviews
  1. 5 stars69% (121)
  2. 4 stars11% (19)
  3. 3 stars5% (9)
  4. 2 stars5% (8)
  5. 1 star11% (19)
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Showing 51-60 of 176 reviews
Mar 21, 2024
SpencerZ
4 out of 5 stars review

Really good ... But needs improvements to be great

We love the ice it makes. Overall, it’s not too noisy. However, there is a constant hum when it’s making ice. After a couple years, we also found that it started to make more noise which is likely a buildup of hard water. I did clean it regularly, but maybe not as often as needed. So be prepared if you’re in a hard water area to clean it at least every two weeks. I do wish it held more ice at a time as our family goes through it too quickly. Likely best for a family of 2-3. Probably my biggest complaint though is that if you don’t use the ice in there for a while it starts to melt; and the real issue is that the icemaker doesn’t kick back on when it senses a lower ice capacity. It basically waits initio you open and close the drawer or push the on button again. So you have to be watchful and manually turn it back on. It also piles up as it makes it and stops making ice because it reads it as full even though it’s not full in the front of the ice container. So I have three frequently stir the ice and pile it in the front in order to get a completely full container. just know that when it says it holds 3 pounds of ice that it is probably closer to 2 or maybe 2 1/2 pounds because it’ll sense that it’s full even when it’s not completely full. So overall it is far from perfect but still a reality nice appliance.

Review from geappliances.com
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Apr 23, 2025
Ice Ice Monster
5 out of 5 stars review

Great Ice maker

Everything is perfect with the ice maker my family loves it, I just wish that it came with cleaning supplies to clean the water tubing and a brush that can clean the water reservoir. I did buy the water filters for the opal ice maker but for some reason they do not work when I have the water tank attached

Review from geappliances.com
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May 26, 2025
ransomgirls
5 out of 5 stars review

upgrade

We recently upgraded from the original Opal Nugget ice maker to the Opal 2.0. We chose to stick with the same brand because we absolutely love our ice maker. We've only had it for a day so I don't have much to review, however, it is producing ice quickly and quietly. While we opted not to use the water filter due to our built-in-water softener and mixed reviews from other users reviews, the ice quality has been great. Looking forward to seeing how the machine does and I love that it has reminders when needing cleaned

Review from geappliances.com
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Apr 5, 2025
quist168
5 out of 5 stars review

great quality

Been using the product for a week now and am very happy with it. I worked in manufacturing my whole life and when opening the box I pretty much new this product came from a company that cared about quality of their product, by the quality of the packaging.

Review from geappliances.com
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Feb 10, 2024
Jessin2000
5 out of 5 stars review

Honest opinion

Opal Nugget Ice Maker Review: The Opal Nugget Ice Maker has earned its reputation as a favorite among ice enthusiasts. Its compact countertop design makes it a convenient addition to any kitchen or small space. One standout feature is its ability to produce that sought-after nugget ice, often found in restaurants and cafes. The machine efficiently produces these chewable ice nuggets, perfect for cooling beverages without watering them down. With a relatively quick ice-making cycle, you won't have to wait long for a fresh batch. The Opal also allows for easy scheduling through a mobile app, ensuring you have ice ready when you need it. While the Opal Nugget Ice Maker delivers on performance, some users note occasional noise during operation. However, the majority find the noise level tolerable, especially considering the quality of ice produced. In terms of maintenance, the machine is straightforward to clean, and the self-cleaning feature adds convenience to the overall user experience. In summary, the Opal Nugget Ice Maker impresses with its ability to deliver restaurant-quality nugget ice at home. Despite minor noise concerns, its performance, compact design, and user-friendly features make it a top choice for ice aficionados.

Review from geappliances.com
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Jun 25, 2024
Valincity
5 out of 5 stars review

Ice Lovers Must Have!

I just got it and the ice nuggets are perfect! Takes a little bit of time to sanitize and learning the machine but once you do it’s relatively easy. My roommate had this for years and I was so spoiled with it I couldn’t live without it. When I moved out on my home I had to get it, definitely a must have for ice lovers.

Review from geappliances.com
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Nov 6, 2023
AngieLaLa1
3 out of 5 stars review

Needs constant cleaning, LOUD noises, Zero CustSvc

We love our ice maker but it makes the loudest clunks, thinks, and squeaks!! We tried having our home warranty company send contractors out to fix it, but 0 out of 5 will work on it. The warranty it comes with is a joke, especially for the price, and cleaning it is a GIANT hassle. And they suggest cleaning with bleach…seriously?! I love this thing overall, but I’m really disappointed in how GE does NOT back their products. I expect so much more from this brand.

Review from geappliances.com
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reply from GE_Appliances

Hello, We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that you are having issues with your ice maker and we're happy to help. The Opal Ice Maker is a complex device that combines electrical and mechanical components and it creates some noise while running. We recommend referring to the link below for some helpful tips: https://products.geappliances.com/appliance/gea-support-search-content?contentId=35276 Also refer to the cleaning instructions listed at this link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=39640#:~:text=Fill%20the%20reservoir%20with%20vinegar,up%20to%20three%20cleaning%20cycles.&text=If%20using%20vinegar%2C%20leave%20the,and%20wipe%20clean%20with%20water. If you have any further questions we recommend that you reach out to Opal Support at myopalservice.com, or you can also contact 1-866-907-6718. Let us know if we can ever be of assistance and we’ll be happy to help. -Charlie@GEAppliances

Apr 8, 2025
denise731
1 out of 5 stars review

Problematic

Our current ice maker is a replacement for one that stopped making ice and made loud screeching noises. Had it for 11 months so just under the year warranty. Got a replacement. This one now doesn’t make ice. It seems as if it’s having an issue with the add water function. There is water in the tank and no air bubbles in the line. Sounds like the motor is about to burn out when it tries to make ice. We sanitize and descale on a regular basis.

Review from geappliances.com
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reply from GE_Appliances

We'd like to assist you with your Opal not making ice. One of our team members will contact you via email shortly to gather more details. Kindly reply at your earliest convenience.

May 29, 2024
Poolpartyof6
2 out of 5 stars review

Strike 2…. Don’t think I’m going to go for #3…

We have purchased 2 of these in under 3 years. The first one stopped working around 12-14 months- we had not a single issue except the sudden stoppage of making ice, after 2 months of trying for repairs we tossed it. And the current, second machine is about 6 months old, and it screams. Literally screeches constantly. We have to leave the machine unplugged more than plugged in. Especially at night, it wakes us up in the middle of night- think phantom baby screams. GE for the price- this product needs to be better. And customer service opal line… either understaffed, inefficient or lazy… takes 30+ minutes to answer. So called beware… I’ve been pawned off from agent to agent and also disconnected… I have received no advice, suggestions, help from any agent thus far.

Review from geappliances.com
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reply from GE_Appliances

We want to help with your GE Appliances Opal ice maker. If it is making a loud noise, it is most likely because the unit needs to be cleaned and descaled. You can view instructions on how to properly clean the unit on pages 7-9 of the owner's manual at the link below: https://products-salsify.geappliances.com/image/upload/s--d3jsWTb3--/wo3ihgcmawtqzdjcfzz4.pdf?_ga=2.62446191.239761030.1716922961-1342374613.1688136512 If cleaning and descaling the unit does not resolve the issue, please contact Opal Support for further assistance.

Feb 28, 2024
Lisa90245
5 out of 5 stars review

Love this ice machine

This is the 3rd one I've bought...one for the office, once for home, one for the other office. My sister has one at home too. Reliable machine. Makes great ice. It's on all day at the office and we've had no problems at all. If only we didn't have to remember to refill the reservoir, it would be perfection.

Review from geappliances.com
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