My wife loves this thing. The ice it makes is great. Makes ice quickly and doesn't take up a ton of counter space. It's fairly easy to clean, but time consuming. Holds enough ice and water to keep it stocked for gatherings or everyday use. Now the bad. This thing started to howl, moan, and growl about a month after owning it. It sounds like someone was killing an animal in our laundry room. We have to unplug it to make the sound stop. It'll be fine for a day or two or three and then it comes back. GE, WHY CAN'T YOU MAKE STUFF THAT WORKS ANYMORE!!! Just about every GE appliance we have has some sort of an issue. I knew going into this that we'd have issues from all the bad reviews, yet I still purchased the dang thing.

I just got it and the ice nuggets are perfect! Takes a little bit of time to sanitize and learning the machine but once you do it’s relatively easy. My roommate had this for years and I was so spoiled with it I couldn’t live without it. When I moved out on my home I had to get it, definitely a must have for ice lovers.

It's a piece of Junk. My previous GE Opal 2.0 ran for nearly 5 years before it started to have problems. I bought this one June 27th, 2025, and it stopped working July 31st, 2025. It needed a Software update? Yeah it still doesn't work. It's a lousy pump that they cheaped out on and now I have to figure out how to return this big heavy thing. Don't get me wrong: When it works? It's phenomenal and I love having it. But a MONTH into service and the only options are Software updates and returns is a JOKE.

We love the ice from this machine. The first one was quieter but only lasted for 2 years. That being said, we used RO water in the first one. We have a softening system and high quality RO. Living in AZ the water is super hard even with this in place. So was agreed this one would only get distilled water. It is cumbersome to clean and descale but the quality of the ice is amazing! Hopefully this one will last longer.

We loved our ice maker, until about 8 months in when it started making an awful, very loud grinding noise. I quickly unplugged it, and called GE. I was told to look up a video on how to fix it. This did not work. I called back and was given more directions to try to fix it myself, which we are currently trying to do (while getting soaking wet in the process). I feel like a product that costs this much, should not cause this much trouble so soon, and we have been given no real help with our trouble.

This is the best counter top ice maker hands down. The ice is perfect. The capacity works well for busy 6 person household. Keeps up extremely well during the hottest and busiest time of the year. If you are in a locale that has hard water. I suggest using the hard water filter. A little more expensive. But well worth it in cleaning time and system reliability.

[This review was collected as part of a promotion.] This is a f egg spectacular ice maker! I’ve had it for two years. I haven’t had any issues, but I set it up in its foot and let it rest with no power for 24 hours before initial startup. I think many issues are from those that inbox and power on immediately. My unit makes ice fairly quickly, and produces a good amount of ice. That means the side water needs to be filled more often. The ice is soft and crunchy if you’re an ice eater. If your looking at this, you likely are. This is also a great supplement to our fridge ice maker.

LOVE THIS ICE MACHINE!! It is so easy to make ice for all our family and the size of the ice cubes are perfect for all drinks. The unit is so easy to keep track on the app and a schedule for when we are out of town. can't say more than this is the best machine we have owned!

We want to love this ice maker so desperately as it makes great ice. However, we went through 3 units, ended up returning two of them and in the process of returning the last replacement unit. Each one eventually began making a loud squealing noise when making ice (after a few weeks of operation) with the last unit making other on and off unnatural noises (beyond the fan and compressor). The GE Profile Opal needs a 3.0 - The 2.0 just isn't cutting it terms of cost and quality unfortunately.

This is a great temporary ice maker (e.g., during holidays, weekends, parties), as it makes ice very quickly. However, there are times the ice pellets get stuck in the rotator that tosses the ice into the container and the noise is akin to the sound of screeching howler monkeys. As such, we only use the ice maker when we know there will be a need for extra ice. Also, it would be great if there was a feature to keep the ice cold but no longer produce more ice once you had as much ice as you wanted. The sensor to indicate it is full does not always work.