We loved our ice maker, until about 8 months in when it started making an awful, very loud grinding noise. I quickly unplugged it, and called GE. I was told to look up a video on how to fix it. This did not work. I called back and was given more directions to try to fix it myself, which we are currently trying to do (while getting soaking wet in the process). I feel like a product that costs this much, should not cause this much trouble so soon, and we have been given no real help with our trouble.

This ice maker is not good for the price that it costs. This is the 2nd unit I have had. The one I currently have had for only 4 weeks and there is already something wrong with it. The "Add Water" light will not go away, therefore no ice is being made.

[This review was collected as part of a promotion.] We really enjoy the pebble ice. My only concern is the “add water” message that pops up after a week when it has water. I only use distilled water so it shouldn’t be having problems so quickly, otherwise we’re happy with it.

We have always loved the ice from our favorite fast food restaurants and always wanted to have a way to enjoy it at home. Now thanks to GE it's possible to do so daily. It gets no better than this and we absolutely love it. So far it works just as described and keeps our cups filled with the crunchy ice we have come to love over the years. If you love the crunchy ice then don't hesitate to purchase this machine. Cleaning is of minimal effort as long as you keep a strict plan to do so every couple weeks.

Badly engineered and WILL EAT Itself. I've had TWO of these OPAL 2 Disasters. I just returned the SECOND ONE and will no longer purchase GE Profile APPLIANCES ( I had an Advantium 220 speed cooker and a Profile Refrigerator - the fridge couldn't make ice either!

My wife loves this thing. The ice it makes is great. Makes ice quickly and doesn't take up a ton of counter space. It's fairly easy to clean, but time consuming. Holds enough ice and water to keep it stocked for gatherings or everyday use. Now the bad. This thing started to howl, moan, and growl about a month after owning it. It sounds like someone was killing an animal in our laundry room. We have to unplug it to make the sound stop. It'll be fine for a day or two or three and then it comes back. GE, WHY CAN'T YOU MAKE STUFF THAT WORKS ANYMORE!!! Just about every GE appliance we have has some sort of an issue. I knew going into this that we'd have issues from all the bad reviews, yet I still purchased the dang thing.

We love the ice from this machine. The first one was quieter but only lasted for 2 years. That being said, we used RO water in the first one. We have a softening system and high quality RO. Living in AZ the water is super hard even with this in place. So was agreed this one would only get distilled water. It is cumbersome to clean and descale but the quality of the ice is amazing! Hopefully this one will last longer.

LOVE THIS ICE MACHINE!! It is so easy to make ice for all our family and the size of the ice cubes are perfect for all drinks. The unit is so easy to keep track on the app and a schedule for when we are out of town. can't say more than this is the best machine we have owned!

We just received this I’ve maker. So far so good! It is working as advertised. The setup was pretty simple. This is our third attempt at a counter top ice maker. Our previous nugget ice maker was another brand that stopped working after a few months.

Opal Nugget Ice Maker Review: The Opal Nugget Ice Maker has earned its reputation as a favorite among ice enthusiasts. Its compact countertop design makes it a convenient addition to any kitchen or small space. One standout feature is its ability to produce that sought-after nugget ice, often found in restaurants and cafes. The machine efficiently produces these chewable ice nuggets, perfect for cooling beverages without watering them down. With a relatively quick ice-making cycle, you won't have to wait long for a fresh batch. The Opal also allows for easy scheduling through a mobile app, ensuring you have ice ready when you need it. While the Opal Nugget Ice Maker delivers on performance, some users note occasional noise during operation. However, the majority find the noise level tolerable, especially considering the quality of ice produced. In terms of maintenance, the machine is straightforward to clean, and the self-cleaning feature adds convenience to the overall user experience. In summary, the Opal Nugget Ice Maker impresses with its ability to deliver restaurant-quality nugget ice at home. Despite minor noise concerns, its performance, compact design, and user-friendly features make it a top choice for ice aficionados.