Skip to Main Content
Sam's Club
Sam's Club
Customer reviews for GE Profile Opal 2.0 Nugget Ice Maker + Side Tank with 4 Opal Filters for
GE Profile Opal 2.0 Nugget Ice Maker + Side Tank with 4 Opal Filters
4.2 out of 5 stars
stars176 ratings176 reviews
  1. 5 stars69% (121)
  2. 4 stars11% (19)
  3. 3 stars5% (9)
  4. 2 stars5% (8)
  5. 1 star11% (19)
Sort by |
Showing 41-50 of 176 reviews
Mar 4, 2024
Scooby 2
5 out of 5 stars review

The ICE you love without leaving the house

We have always loved the ice from our favorite fast food restaurants and always wanted to have a way to enjoy it at home. Now thanks to GE it's possible to do so daily. It gets no better than this and we absolutely love it. So far it works just as described and keeps our cups filled with the crunchy ice we have come to love over the years. If you love the crunchy ice then don't hesitate to purchase this machine. Cleaning is of minimal effort as long as you keep a strict plan to do so every couple weeks.

Review from geappliances.com
Helpful?0UONI36FPDGZ18418616579
Feb 10, 2024
Jessin2000
5 out of 5 stars review

Honest opinion

Opal Nugget Ice Maker Review: The Opal Nugget Ice Maker has earned its reputation as a favorite among ice enthusiasts. Its compact countertop design makes it a convenient addition to any kitchen or small space. One standout feature is its ability to produce that sought-after nugget ice, often found in restaurants and cafes. The machine efficiently produces these chewable ice nuggets, perfect for cooling beverages without watering them down. With a relatively quick ice-making cycle, you won't have to wait long for a fresh batch. The Opal also allows for easy scheduling through a mobile app, ensuring you have ice ready when you need it. While the Opal Nugget Ice Maker delivers on performance, some users note occasional noise during operation. However, the majority find the noise level tolerable, especially considering the quality of ice produced. In terms of maintenance, the machine is straightforward to clean, and the self-cleaning feature adds convenience to the overall user experience. In summary, the Opal Nugget Ice Maker impresses with its ability to deliver restaurant-quality nugget ice at home. Despite minor noise concerns, its performance, compact design, and user-friendly features make it a top choice for ice aficionados.

Review from geappliances.com
Helpful?0UONI36FPDGZ18418616579
Apr 23, 2025
Ice Ice Monster
5 out of 5 stars review

Great Ice maker

Everything is perfect with the ice maker my family loves it, I just wish that it came with cleaning supplies to clean the water tubing and a brush that can clean the water reservoir. I did buy the water filters for the opal ice maker but for some reason they do not work when I have the water tank attached

Review from geappliances.com
Helpful?0UONI36FPDGZ18418616579
Nov 6, 2023
AngieLaLa1
3 out of 5 stars review

Needs constant cleaning, LOUD noises, Zero CustSvc

We love our ice maker but it makes the loudest clunks, thinks, and squeaks!! We tried having our home warranty company send contractors out to fix it, but 0 out of 5 will work on it. The warranty it comes with is a joke, especially for the price, and cleaning it is a GIANT hassle. And they suggest cleaning with bleach…seriously?! I love this thing overall, but I’m really disappointed in how GE does NOT back their products. I expect so much more from this brand.

Review from geappliances.com
Helpful?0UONI36FPDGZ18418616579
reply from GE_Appliances

Hello, We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that you are having issues with your ice maker and we're happy to help. The Opal Ice Maker is a complex device that combines electrical and mechanical components and it creates some noise while running. We recommend referring to the link below for some helpful tips: https://products.geappliances.com/appliance/gea-support-search-content?contentId=35276 Also refer to the cleaning instructions listed at this link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=39640#:~:text=Fill%20the%20reservoir%20with%20vinegar,up%20to%20three%20cleaning%20cycles.&text=If%20using%20vinegar%2C%20leave%20the,and%20wipe%20clean%20with%20water. If you have any further questions we recommend that you reach out to Opal Support at myopalservice.com, or you can also contact 1-866-907-6718. Let us know if we can ever be of assistance and we’ll be happy to help. -Charlie@GEAppliances

Sep 27, 2024
Robyne1975
5 out of 5 stars review

Absolutely love this ice maker.

I absolutely love this ice maker. I used it at a family friends home where they had it for 4 years already. After that I absolutely had to have one. I love the ice. I love that it is always ready. I love the extra side tank. My party guests were impressed. This is the first ice maker I have come across that I am excited to use and I paid quite a bit more to get this model and I consider it completely worth it.

Review from geappliances.com
Helpful?0UONI36FPDGZ18418616579
Mar 25, 2024
Cali Ice
5 out of 5 stars review

Easy and convenient

LOVE THIS ICE MACHINE!! It is so easy to make ice for all our family and the size of the ice cubes are perfect for all drinks. The unit is so easy to keep track on the app and a schedule for when we are out of town. can't say more than this is the best machine we have owned!

Review from geappliances.com
Helpful?0UONI36FPDGZ18418616579
Mar 16, 2025
MikeinAZ001
2 out of 5 stars review

Works Great! When it's Not Howling and Moaning!

My wife loves this thing. The ice it makes is great. Makes ice quickly and doesn't take up a ton of counter space. It's fairly easy to clean, but time consuming. Holds enough ice and water to keep it stocked for gatherings or everyday use. Now the bad. This thing started to howl, moan, and growl about a month after owning it. It sounds like someone was killing an animal in our laundry room. We have to unplug it to make the sound stop. It'll be fine for a day or two or three and then it comes back. GE, WHY CAN'T YOU MAKE STUFF THAT WORKS ANYMORE!!! Just about every GE appliance we have has some sort of an issue. I knew going into this that we'd have issues from all the bad reviews, yet I still purchased the dang thing.

Review from geappliances.com
Helpful?0UONI36FPDGZ18418616579
reply from GE_Appliances

We'd like to assist you with your Opal. It is normal for the unit to make sounds while in operation. Please refer to the article below for more information on this: https://products.geappliances.com/appliance/gea-support-search-content?contentId=35276

Mar 21, 2024
SpencerZ
4 out of 5 stars review

Really good ... But needs improvements to be great

We love the ice it makes. Overall, it’s not too noisy. However, there is a constant hum when it’s making ice. After a couple years, we also found that it started to make more noise which is likely a buildup of hard water. I did clean it regularly, but maybe not as often as needed. So be prepared if you’re in a hard water area to clean it at least every two weeks. I do wish it held more ice at a time as our family goes through it too quickly. Likely best for a family of 2-3. Probably my biggest complaint though is that if you don’t use the ice in there for a while it starts to melt; and the real issue is that the icemaker doesn’t kick back on when it senses a lower ice capacity. It basically waits initio you open and close the drawer or push the on button again. So you have to be watchful and manually turn it back on. It also piles up as it makes it and stops making ice because it reads it as full even though it’s not full in the front of the ice container. So I have three frequently stir the ice and pile it in the front in order to get a completely full container. just know that when it says it holds 3 pounds of ice that it is probably closer to 2 or maybe 2 1/2 pounds because it’ll sense that it’s full even when it’s not completely full. So overall it is far from perfect but still a reality nice appliance.

Review from geappliances.com
Helpful?0UONI36FPDGZ18418616579
Feb 3, 2024
KailaniGirl
5 out of 5 stars review

Great features and perfect ice

We love this ice maker. We are never out of ice and the size of the nuggets are perfect for all drinks. The only problem we have with it is that the "Add Water" light comes on alot yet there is always water in the side tank. I'm not sure if this problem because of our hard water, but once I put a new filter in it runs perfectly until the next "Add Water" light comes on again.

Review from geappliances.com
Helpful?0UONI36FPDGZ18418616579
Apr 8, 2025
denise731
1 out of 5 stars review

Problematic

Our current ice maker is a replacement for one that stopped making ice and made loud screeching noises. Had it for 11 months so just under the year warranty. Got a replacement. This one now doesn’t make ice. It seems as if it’s having an issue with the add water function. There is water in the tank and no air bubbles in the line. Sounds like the motor is about to burn out when it tries to make ice. We sanitize and descale on a regular basis.

Review from geappliances.com
Helpful?0UONI36FPDGZ18418616579
reply from GE_Appliances

We'd like to assist you with your Opal not making ice. One of our team members will contact you via email shortly to gather more details. Kindly reply at your earliest convenience.