We recently upgraded from the original Opal Nugget ice maker to the Opal 2.0. We chose to stick with the same brand because we absolutely love our ice maker. We've only had it for a day so I don't have much to review, however, it is producing ice quickly and quietly. While we opted not to use the water filter due to our built-in-water softener and mixed reviews from other users reviews, the ice quality has been great. Looking forward to seeing how the machine does and I love that it has reminders when needing cleaned

We love our ice maker but it makes the loudest clunks, thinks, and squeaks!! We tried having our home warranty company send contractors out to fix it, but 0 out of 5 will work on it. The warranty it comes with is a joke, especially for the price, and cleaning it is a GIANT hassle. And they suggest cleaning with bleach…seriously?! I love this thing overall, but I’m really disappointed in how GE does NOT back their products. I expect so much more from this brand.

We love the ice it makes. Overall, it’s not too noisy. However, there is a constant hum when it’s making ice. After a couple years, we also found that it started to make more noise which is likely a buildup of hard water. I did clean it regularly, but maybe not as often as needed. So be prepared if you’re in a hard water area to clean it at least every two weeks. I do wish it held more ice at a time as our family goes through it too quickly. Likely best for a family of 2-3. Probably my biggest complaint though is that if you don’t use the ice in there for a while it starts to melt; and the real issue is that the icemaker doesn’t kick back on when it senses a lower ice capacity. It basically waits initio you open and close the drawer or push the on button again. So you have to be watchful and manually turn it back on. It also piles up as it makes it and stops making ice because it reads it as full even though it’s not full in the front of the ice container. So I have three frequently stir the ice and pile it in the front in order to get a completely full container. just know that when it says it holds 3 pounds of ice that it is probably closer to 2 or maybe 2 1/2 pounds because it’ll sense that it’s full even when it’s not completely full. So overall it is far from perfect but still a reality nice appliance.

We just received this I’ve maker. So far so good! It is working as advertised. The setup was pretty simple. This is our third attempt at a counter top ice maker. Our previous nugget ice maker was another brand that stopped working after a few months.

We have purchased 2 of these in under 3 years. The first one stopped working around 12-14 months- we had not a single issue except the sudden stoppage of making ice, after 2 months of trying for repairs we tossed it. And the current, second machine is about 6 months old, and it screams. Literally screeches constantly. We have to leave the machine unplugged more than plugged in. Especially at night, it wakes us up in the middle of night- think phantom baby screams. GE for the price- this product needs to be better. And customer service opal line… either understaffed, inefficient or lazy… takes 30+ minutes to answer. So called beware… I’ve been pawned off from agent to agent and also disconnected… I have received no advice, suggestions, help from any agent thus far.

Excellent product - friends and family all enjoy nugget ice it generates vice chunks of freezer ice. I especially like it to chill bourbon as the surface exposure of the nuggets in liquid rapidly cool down any drink. Very easy to assemble. Plenty of capacity - we never seem to run out of ice. The ice maker itself easy fits on our pantry shelf. Sleek, attractive appearance.

We love this ice maker. We are never out of ice and the size of the nuggets are perfect for all drinks. The only problem we have with it is that the "Add Water" light comes on alot yet there is always water in the side tank. I'm not sure if this problem because of our hard water, but once I put a new filter in it runs perfectly until the next "Add Water" light comes on again.

It's a piece of Junk. My previous GE Opal 2.0 ran for nearly 5 years before it started to have problems. I bought this one June 27th, 2025, and it stopped working July 31st, 2025. It needed a Software update? Yeah it still doesn't work. It's a lousy pump that they cheaped out on and now I have to figure out how to return this big heavy thing. Don't get me wrong: When it works? It's phenomenal and I love having it. But a MONTH into service and the only options are Software updates and returns is a JOKE.

My GE Profile Opal 2.0 Nugget Ice Maker with Side Tank and 4 Additional Filters was expensive yet fantastic. GE provides a WiFi app to control turning it on and off, so when traveling, I can turn the machine off or switch it on whenever I need ice. The ice is delightful to chew while also sipping on a cold drink. I highly recommend this product after watching and learning from YouTube that it is a great product, and I am sure you will be pleased with it.

My wife loves this thing. The ice it makes is great. Makes ice quickly and doesn't take up a ton of counter space. It's fairly easy to clean, but time consuming. Holds enough ice and water to keep it stocked for gatherings or everyday use. Now the bad. This thing started to howl, moan, and growl about a month after owning it. It sounds like someone was killing an animal in our laundry room. We have to unplug it to make the sound stop. It'll be fine for a day or two or three and then it comes back. GE, WHY CAN'T YOU MAKE STUFF THAT WORKS ANYMORE!!! Just about every GE appliance we have has some sort of an issue. I knew going into this that we'd have issues from all the bad reviews, yet I still purchased the dang thing.