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Customer reviews for GE Profile Opal 2.0 Nugget Ice Maker + Side Tank with 4 Opal Filters for
GE Profile Opal 2.0 Nugget Ice Maker + Side Tank with 4 Opal Filters
4.2 out of 5 stars
stars179 ratings179 reviews
  1. 5 stars68% (121)
  2. 4 stars11% (19)
  3. 3 stars6% (11)
  4. 2 stars4% (8)
  5. 1 star11% (20)
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Showing 1-10 of 179 reviews
Feb 24, 2026
Daddy Hags
5 out of 5 stars review

Perfect post bariatric surgery companion

searched for quite a while knowing that I was going to have to get an ice machine after bariatric surgery in order to help my water intake up since I have bad kidneys and have to at least 80 to 100 oz of water everyday to keep my kidneys functioning chewing on the ice is much more tolerated than taking continuous drinks of water after bariatric surgery this machine works perfect for that my wife is happy with it also we are both happy that we chose the GE model because it got such great reviews I wouldn't hesitate buying this Appliance again when I first turn mine on it took about 5 to 10 minutes to start spitting ice out and it works flawlessly I never have to worry about it and that peace of mind is greatly appreciated

Review from geappliances.com
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Jun 16, 2026
anonymous
3 out of 5 stars review

Loud, bulky, not even made by GE

As other reviews have already stated, it's a big machine. Takes up a lot of counter space. It's also loud. Very loud. But it does make life relatively quickly. The big issue is, it broke in less than 9 months. And when trying to file for a warranty replacement, I discovered that it's not even made by GE. It's made by Curtis. They just license the GE name and logo. So the quality isn't GE quality. And the customer service isn't GE quality. When it broke, Curtis told me to ship it back to them and if it was truly broken, they'd replace it or send a check. It cost $150 for the unit. $160 to ship. They had no units. They shipped me $120 check. So I'm out almost $209

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Jun 6, 2026
anonymous
3 out of 5 stars review

Good Ice / Too Loud

Too loud. I put it in my garage because it certainly is too loud when it's in my kitchen. It makes good ice, yet I will not recommend it due to it being too loud.

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Apr 28, 2026
anonymous
2 out of 5 stars review

Great ice —- horrible product

I love the ice it makes — but having to go through the cleaning process every month is crazy !! And it didn’t last 2 years !!! Over and over again cleaning—- with the monthly cleaning , I found mold in my ice !!!!!🤮 crazy !!!!

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Jun 3, 2026
anonymous
1 out of 5 stars review

Constant screeching noise

This ice machine constantly makes a loud screeching noise even if you turn it off. Not worth the money!!! And yes, we looked online but not a ton of helpful information from Sam’s or GE to troubleshoot. We tried several different things to stop the noise which for this price should not be something we should have to do.

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May 14, 2026
anonymous
1 out of 5 stars review

Opal ice machine the screaming machine

I would not recommend this product at all. In total from January 1 to May of this year, we bought a total of three of these ice machines and all three have the same issue of the gear sounding like they were squeaking or squealing, or the gears were grinding. A high-pitched scream was coming from the ice machine and we had to continuously exchange them after this last time. We just decided to get a refund back from Sam's Club and call it a loss would not recommend.

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Apr 29, 2026
Twhe54039
1 out of 5 stars review

Don't buy

Just a couple weeks into it and it's already making the same noise as the others that I've already replaced. I think I'm gonna end up going with a different brand.

Review from geappliances.com
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reply from GE_Appliances

We recommend only using distilled water in your Opal to help reduce the potential for mineral buildup. It is recommended that you follow the instructions in the owner’s manual for your unit regarding the schedule of running descaling and sanitizing cycles. Using vinegar in the descaling cycle can help break up the minerals as well. It’s important to note that distilled water is different from bottled water, reverse osmosis water, filtered water, or spring water. All of these other options contain varying levels of minerals that can build up in the unit and impede optimal operation. Using distilled water reduces the frequency of descaling and cleaning. Using our scale-inhibiting filter, part P4INKSFLTR, is designed to increase the time between cleanings and reduces the solidification of scale. It is recommended that there be at least 4” of clearance in the back, on both sides, and above the Opal to allow proper air flow so that the fan can move air about the unit.

Nov 5, 2025
Make it work
1 out of 5 stars review

Not great

[This review was collected as part of a promotion.] I am on my 3rd ice maker for the typical howling noise. Now this one quits and says add water even though it is full. After research this is the other common concern. Getting ready to pack it up for return again.

Review from geappliances.com
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reply from GE Appliances

We would like to help and provide some guidance. If your unit is saying to add water but has a full tank. This is a sign that the water filter for this model needs to be replaced. The compatible filter for this unit is part number P4INKFILTR. You can find it here: https://www.geappliances.com/appliance/GE-PROFILE-OPAL-NUGGET-ICE-MAKER-WATER-FILTER-ACCESSORY-P4INKFILTR. We also have an article on our website titled "Opal Ice Maker - Normal Sounds" that will identify the different noises. Please view the link below for more information. https://products.geappliances.com/appliance/gea-support-search-content?contentId=35276 If this issue continues after troubleshooting, we recommend contacting our Opal Support team at 1-866-907-6718.

Feb 11, 2026
REGINA
1 out of 5 stars review

Unsatisfied Customer

The machine stopped working after six months of being purchased. The cleaning light and add water keeps blinking even though I have ran it through the cleaning cycles several times. I would not purchase this brand again. Customer service is not helpful.

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Mar 25, 2026
suznken
1 out of 5 stars review

Great idea but poor product.

So disappointed with this ice maker. This is my second one. The first lasted about 18 months. This one did not last 3 months. It started rattling and quit pulling the water from the tank. It constantly says it needs water but the water tank is full.

Review from geappliances.com
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reply from GE_Appliances

We'd like to assist with your Opal not operating properly. A member of our team will reach out to you via email to gather more information. Please respond at your earliest convenience.