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Customer reviews for GE Profile Opal 2.0 Nugget Ice Maker + Side Tank with 4 Opal Filters for
GE Profile Opal 2.0 Nugget Ice Maker + Side Tank with 4 Opal Filters
4.1 out of 5 stars
stars
185 ratings185 reviews
  1. 5 stars66% (123)
  2. 4 stars10% (19)
  3. 3 stars6% (11)
  4. 2 stars5% (9)
  5. 1 star12% (23)
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Showing 1-10 of 185 reviews
Feb 24, 2026
Daddy Hags
5 out of 5 stars review

Perfect post bariatric surgery companion

searched for quite a while knowing that I was going to have to get an ice machine after bariatric surgery in order to help my water intake up since I have bad kidneys and have to at least 80 to 100 oz of water everyday to keep my kidneys functioning chewing on the ice is much more tolerated than taking continuous drinks of water after bariatric surgery this machine works perfect for that my wife is happy with it also we are both happy that we chose the GE model because it got such great reviews I wouldn't hesitate buying this Appliance again when I first turn mine on it took about 5 to 10 minutes to start spitting ice out and it works flawlessly I never have to worry about it and that peace of mind is greatly appreciated

Review from geappliances.com
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Jun 6, 2026
Greg
3 out of 5 stars review

Good Ice / Too Loud

Too loud. I put it in my garage because it certainly is too loud when it's in my kitchen. It makes good ice, yet I will not recommend it due to it being too loud.

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Jun 16, 2026
anonymous
3 out of 5 stars review

Loud, bulky, not even made by GE

As other reviews have already stated, it’s a big machine. Takes up a lot of counter space. It’s also loud. Very loud. But it does make life relatively quickly. The big issue is, it broke in less than 9 months. And when trying to file for a warranty replacement, I discovered that it’s not even made by GE. It’s made by Curtis. They just license the GE name and logo. So the quality isn’t GE quality. And the customer service isn’t GE quality. When it broke, Curtis told me to ship it back to them and if it was truly broken, they’d replace it or send a check. It cost $150 for the unit. $160 to ship. They had no units. They shipped me $120 check. So I’m out almost $209

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Apr 28, 2026
anonymous
2 out of 5 stars review

Great ice —- horrible product

I love the ice it makes — but having to go through the cleaning process every month is crazy !! And it didn’t last 2 years !!! Over and over again cleaning—- with the monthly cleaning , I found mold in my ice !!!!!🤮 crazy !!!!

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Jun 23, 2026
gomite
2 out of 5 stars review

Sqealing and Howling!

For the price paid, this appliance is constantly emitting a high pitched whining sound. I spend 15 per week descaling it and cleaning it, and yet, it still sqeals and howls!

Review from geappliances.com
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reply from GE_Appliances

A screeching or squealing sound can be caused by the interior mechanisms freezing. We recommend running a full descale cycle following the instructions on page 8 of the Use and Care Manual here: https://images.salsify.com/image/upload/s--ICQ21ZKI--/dc06c26a71060819d54b8d9bf6c53eb64be9dce9.pdf. After running the descale cycle, we recommend disconnecting the Opal from power for 3-4 hours before reconnecting. We recommend only using distilled water in your Opal to help reduce the potential for mineral buildup. It’s important to note that distilled water is different from bottled water, reverse osmosis water, filtered water, or spring water. All of these other options contain varying levels of minerals that can build up in the unit and impede optimal operation. Using distilled water reduces the frequency of descaling and cleaning.

Feb 11, 2026
REGINA
1 out of 5 stars review

Unsatisfied Customer

The machine stopped working after six months of being purchased. The cleaning light and add water keeps blinking even though I have ran it through the cleaning cycles several times. I would not purchase this brand again. Customer service is not helpful.

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Jun 3, 2026
anonymous
1 out of 5 stars review

Constant screeching noise

This ice machine constantly makes a loud screeching noise even if you turn it off. Not worth the money!!! And yes, we looked online but not a ton of helpful information from Sam’s or GE to troubleshoot. We tried several different things to stop the noise which for this price should not be something we should have to do.

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Jun 20, 2026
Sean
1 out of 5 stars review

This is a horrible machine. It worked fine for 2 months and then started making a grinding noise, which usually indicates a required cleaning. So I cleaned it. Multiple times. Now it won't make ice, prompts for water even though the reservoir is full, and is in general, a difficult appliance. It's going back. Immediately.

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Jun 24, 2026
anonymous
1 out of 5 stars review

Only lasted two years

When we first got it, it worked great for about a year. Then it started making funny noises and completely stopped after two years. Disappointed with the price and brand for the results.

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May 14, 2026
anonymous
1 out of 5 stars review

Opal ice machine the screaming machine

I would not recommend this product at all. In total from January 1 to May of this year, we bought a total of three of these ice machines and all three have the same issue of the gear sounding like they were squeaking or squealing, or the gears were grinding. A high-pitched scream was coming from the ice machine and we had to continuously exchange them after this last time. We just decided to get a refund back from Sam’s Club and call it a loss would not recommend.

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