[This review was collected as part of a promotion.] It needs to refilled several times a day and flashes cleaning every 2 weeks which is time consuming. We have had it make loud noises twice now and have unplugged it and started over. It's just a big pain it the butt.

[This review was collected as part of a promotion.] First off, my family cannot live without ice. However, this machine is extremely loud, bulky, and seems to require extra cleanings if you have hard water in your home (more than the recommended amount). When you don't do the cleaning it really affects the performance of the ice machine. That said, it makes great ice and the family loves it

[This review was collected as part of a promotion.] I am on my 3rd ice maker for the typical howling noise. Now this one quits and says add water even though it is full. After research this is the other common concern. Getting ready to pack it up for return again.

[This review was collected as part of a promotion.] This is a f egg spectacular ice maker! I’ve had it for two years. I haven’t had any issues, but I set it up in its foot and let it rest with no power for 24 hours before initial startup. I think many issues are from those that inbox and power on immediately. My unit makes ice fairly quickly, and produces a good amount of ice. That means the side water needs to be filled more often. The ice is soft and crunchy if you’re an ice eater. If your looking at this, you likely are. This is also a great supplement to our fridge ice maker.

Excellent product - friends and family all enjoy nugget ice it generates vice chunks of freezer ice. I especially like it to chill bourbon as the surface exposure of the nuggets in liquid rapidly cool down any drink. Very easy to assemble. Plenty of capacity - we never seem to run out of ice. The ice maker itself easy fits on our pantry shelf. Sleek, attractive appearance.

[This review was collected as part of a promotion.] Well made. Clear installation instructions. A little clunky - doesn’t fit under countertop. Ice nuggets are as advertised. A freezer component would help keep ice harder. Cleaning/descaling is a chore and not easy. Need a better cleaning procedure.

[This review was collected as part of a promotion.] We really enjoy the pebble ice. My only concern is the “add water” message that pops up after a week when it has water. I only use distilled water so it shouldn’t be having problems so quickly, otherwise we’re happy with it.

This ice maker is not good for the price that it costs. This is the 2nd unit I have had. The one I currently have had for only 4 weeks and there is already something wrong with it. The "Add Water" light will not go away, therefore no ice is being made.

[This review was collected as part of a promotion.] This unit makes a high pitched, annoying squeal every few minutes. Have to unplug it to make it quit. Everything I have read is that it’s a known defect that they refuse to repair. You know it’s bad when there are You Tube videos showing same examples.

Makes ice quickly and consistantly. Wish there was an easier way to clean the ice maker but overall very pleased.