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Customer reviews for GE Profile Opal 2.0 Nugget Ice Maker + Side Tank with 4 Opal Filters for
GE Profile Opal 2.0 Nugget Ice Maker + Side Tank with 4 Opal Filters
4.2 out of 5 stars
stars176 ratings176 reviews
  1. 5 stars69% (121)
  2. 4 stars11% (19)
  3. 3 stars5% (9)
  4. 2 stars5% (8)
  5. 1 star11% (19)
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Showing 31-40 of 176 reviews
Jul 15, 2025
AArceneaux
4 out of 5 stars review

Good ice maker

I love the ice maker. I do have an issue with add water error. I have cleaned the unit and removed the filter but still have intermittent add water issue.

Review from geappliances.com
Helpful?0UONI36FPDGZ18418616579
Jul 19, 2025
Kmk2025
1 out of 5 stars review

Stopped working at 6 months

Within the first month we had issues with water sensor. Even though it was full, it would say it needed water. At the beginning we could do a reset and get it to work. Now it doesn’t work at all. Six months. That’s some expensive ice.

Review from geappliances.com
Helpful?0UONI36FPDGZ18418616579
reply from GE_Appliances

We would like to help you with your Opal. We recommend following the troubleshooting steps in the following article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=000062435 If you are using a water filter and are seeing the "Add Water" notification, we recommend replacing the filter (P4INKFILTR). You can find the compatible filter here: https://www.geappliances.com/appliance/GE-PROFILE-OPAL-NUGGET-ICE-MAKER-WATER-FILTER-ACCESSORY-P4INKFILTR For instructions on how to replace the filter, please refer to page 11 of the owner's manual: https://products-salsify.geappliances.com/image/upload/s--5xxXyJkk--/a656dd8264a1786411b2865c10956f3e46f3598f.pdf We will be reaching out to gather further information. Please reply at your earliest convenience.

Mar 29, 2026
Ckay19
3 out of 5 stars review

Great Ice, Not Great Reliability

I continue have issues with the machine error ‘Add Water’.

Review from geappliances.com
Helpful?0UONI36FPDGZ18418616579
reply from GE_Appliances

We want to help you with your Opal icemaker. If you haven't already, we recommend replacing your filter. We want to get more information about your Opal and will be reaching out via email soon.

Aug 16, 2025
TechDave
5 out of 5 stars review

Very efficient and quick ice machine

Very nice machine. Makes ice very quickly and efficiently. Machine is quiet which is appreciative. Love the design

Review from geappliances.com
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Aug 28, 2025
jdrum44
4 out of 5 stars review

Beautiful Nugget Ice

[This review was collected as part of a promotion.] Great Machine, instructions to setup were terrible! But the machine makes some darn good ice!

Review from geappliances.com
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Jul 15, 2025
Loud Screecher
2 out of 5 stars review

Screeching noise

I love the ice maker, it makes lots of nugget ice but, it makes a VERY LOUD screeching noise. Many times at 2:00 in the morning.

Review from geappliances.com
Helpful?0UONI36FPDGZ18418616579
reply from GE_Appliances

We would like to assist you with this ice maker and gather some additional information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience.

Jan 12, 2025
Cinch
3 out of 5 stars review

I want to love it - great ice, but squeals

We want to love this ice maker so desperately as it makes great ice. However, we went through 3 units, ended up returning two of them and in the process of returning the last replacement unit. Each one eventually began making a loud squealing noise when making ice (after a few weeks of operation) with the last unit making other on and off unnatural noises (beyond the fan and compressor). The GE Profile Opal needs a 3.0 - The 2.0 just isn't cutting it terms of cost and quality unfortunately.

Review from geappliances.com
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reply from GE_Appliances

We have provided some normal Opal icemaker sounds at the link below. We see that you are working with one of our agents, and we are confident that they will provide you with the necessary information to get this issue addressed. https://products.geappliances.com/appliance/gea-support-search-content?contentId=35276&_ga=2.194165805.1071644856.1737388151-507723860.1707936747

May 29, 2024
Poolpartyof6
2 out of 5 stars review

Strike 2…. Don’t think I’m going to go for #3…

We have purchased 2 of these in under 3 years. The first one stopped working around 12-14 months- we had not a single issue except the sudden stoppage of making ice, after 2 months of trying for repairs we tossed it. And the current, second machine is about 6 months old, and it screams. Literally screeches constantly. We have to leave the machine unplugged more than plugged in. Especially at night, it wakes us up in the middle of night- think phantom baby screams. GE for the price- this product needs to be better. And customer service opal line… either understaffed, inefficient or lazy… takes 30+ minutes to answer. So called beware… I’ve been pawned off from agent to agent and also disconnected… I have received no advice, suggestions, help from any agent thus far.

Review from geappliances.com
Helpful?0UONI36FPDGZ18418616579
reply from GE_Appliances

We want to help with your GE Appliances Opal ice maker. If it is making a loud noise, it is most likely because the unit needs to be cleaned and descaled. You can view instructions on how to properly clean the unit on pages 7-9 of the owner's manual at the link below: https://products-salsify.geappliances.com/image/upload/s--d3jsWTb3--/wo3ihgcmawtqzdjcfzz4.pdf?_ga=2.62446191.239761030.1716922961-1342374613.1688136512 If cleaning and descaling the unit does not resolve the issue, please contact Opal Support for further assistance.

May 15, 2024
Music lover18
5 out of 5 stars review

GE Nugget Ice Maker

We love this ice maker! Don’t know why the negative reviews? We make ice in the morning and evening. By the next morning, the ice is still there…did not melt! Yes, it will clump together as it freezes. Just knock the bag of ice on a concrete surface to break up any chunks. We just hope this machine lasts a long time because it wasn’t cheap…cheaper than to get our Samsung refrigerator ice maker fixed for 2nd time!!

Review from geappliances.com
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Feb 1, 2024
Ticked off w GE
1 out of 5 stars review

Guaranteed to BREAK DOWN - I'VE been through TWO!

Badly engineered and WILL EAT Itself. I've had TWO of these OPAL 2 Disasters. I just returned the SECOND ONE and will no longer purchase GE Profile APPLIANCES ( I had an Advantium 220 speed cooker and a Profile Refrigerator - the fridge couldn't make ice either!

Review from geappliances.com
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reply from GE_Appliances

Hello, We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that your ice maker stopped working and returned the unit. This is certainly not the experience we wish our consumers to have; therefore, we’ll be happy to share this information with our product team so that they may investigate this as well. We hope that there will be an opportunity in the future to regain your trust. -Charlie@GEAppliances