I love the ice maker. I do have an issue with add water error. I have cleaned the unit and removed the filter but still have intermittent add water issue.

Within the first month we had issues with water sensor. Even though it was full, it would say it needed water. At the beginning we could do a reset and get it to work. Now it doesn’t work at all. Six months. That’s some expensive ice.

I continue have issues with the machine error ‘Add Water’.

Very nice machine. Makes ice very quickly and efficiently. Machine is quiet which is appreciative. Love the design

[This review was collected as part of a promotion.] Great Machine, instructions to setup were terrible! But the machine makes some darn good ice!

I love the ice maker, it makes lots of nugget ice but, it makes a VERY LOUD screeching noise. Many times at 2:00 in the morning.

We want to love this ice maker so desperately as it makes great ice. However, we went through 3 units, ended up returning two of them and in the process of returning the last replacement unit. Each one eventually began making a loud squealing noise when making ice (after a few weeks of operation) with the last unit making other on and off unnatural noises (beyond the fan and compressor). The GE Profile Opal needs a 3.0 - The 2.0 just isn't cutting it terms of cost and quality unfortunately.

We have purchased 2 of these in under 3 years. The first one stopped working around 12-14 months- we had not a single issue except the sudden stoppage of making ice, after 2 months of trying for repairs we tossed it. And the current, second machine is about 6 months old, and it screams. Literally screeches constantly. We have to leave the machine unplugged more than plugged in. Especially at night, it wakes us up in the middle of night- think phantom baby screams. GE for the price- this product needs to be better. And customer service opal line… either understaffed, inefficient or lazy… takes 30+ minutes to answer. So called beware… I’ve been pawned off from agent to agent and also disconnected… I have received no advice, suggestions, help from any agent thus far.

We love this ice maker! Don’t know why the negative reviews? We make ice in the morning and evening. By the next morning, the ice is still there…did not melt! Yes, it will clump together as it freezes. Just knock the bag of ice on a concrete surface to break up any chunks. We just hope this machine lasts a long time because it wasn’t cheap…cheaper than to get our Samsung refrigerator ice maker fixed for 2nd time!!

Badly engineered and WILL EAT Itself. I've had TWO of these OPAL 2 Disasters. I just returned the SECOND ONE and will no longer purchase GE Profile APPLIANCES ( I had an Advantium 220 speed cooker and a Profile Refrigerator - the fridge couldn't make ice either!