Join Now
Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for GE Profile Opal 2.0 Nugget Ice Maker + Side Tank with 4 Opal Filters for
GE Profile Opal 2.0 Nugget Ice Maker + Side Tank with 4 Opal Filters
4.1 out of 5 stars
stars
187 ratings187 reviews
  1. 5 stars66% (124)
  2. 4 stars10% (19)
  3. 3 stars6% (11)
  4. 2 stars5% (9)
  5. 1 star13% (24)
Sort by |
Showing 31-40 of 187 reviews
Nov 16, 2025
Reviewer name: TC777
5 out of 5 stars
5 out of 5 stars review

Needed More Ice

[This review was collected as part of a promotion.] It's a great little machine! We love it! The size of the ice cubes is just right.

Review from geappliances.com
Helpful?0UONI36FPDGZ18418616579
Jan 12, 2025
Reviewer name: Cinch
3 out of 5 stars
3 out of 5 stars review

I want to love it - great ice, but squeals

We want to love this ice maker so desperately as it makes great ice. However, we went through 3 units, ended up returning two of them and in the process of returning the last replacement unit. Each one eventually began making a loud squealing noise when making ice (after a few weeks of operation) with the last unit making other on and off unnatural noises (beyond the fan and compressor). The GE Profile Opal needs a 3.0 - The 2.0 just isn't cutting it terms of cost and quality unfortunately.

Review from geappliances.com
Helpful?0UONI36FPDGZ18418616579
reply from GE_Appliances

We have provided some normal Opal icemaker sounds at the link below. We see that you are working with one of our agents, and we are confident that they will provide you with the necessary information to get this issue addressed. https://products.geappliances.com/appliance/gea-support-search-content?contentId=35276&_ga=2.194165805.1071644856.1737388151-507723860.1707936747

Mar 16, 2025
Reviewer name: MikeinAZ001
2 out of 5 stars
2 out of 5 stars review

Works Great! When it's Not Howling and Moaning!

My wife loves this thing. The ice it makes is great. Makes ice quickly and doesn't take up a ton of counter space. It's fairly easy to clean, but time consuming. Holds enough ice and water to keep it stocked for gatherings or everyday use. Now the bad. This thing started to howl, moan, and growl about a month after owning it. It sounds like someone was killing an animal in our laundry room. We have to unplug it to make the sound stop. It'll be fine for a day or two or three and then it comes back. GE, WHY CAN'T YOU MAKE STUFF THAT WORKS ANYMORE!!! Just about every GE appliance we have has some sort of an issue. I knew going into this that we'd have issues from all the bad reviews, yet I still purchased the dang thing.

Review from geappliances.com
Helpful?0UONI36FPDGZ18418616579
reply from GE_Appliances

We'd like to assist you with your Opal. It is normal for the unit to make sounds while in operation. Please refer to the article below for more information on this: https://products.geappliances.com/appliance/gea-support-search-content?contentId=35276

Jul 13, 2025
Reviewer name: Charvend
4 out of 5 stars
4 out of 5 stars review

This is our second one

We love the ice from this machine. The first one was quieter but only lasted for 2 years. That being said, we used RO water in the first one. We have a softening system and high quality RO. Living in AZ the water is super hard even with this in place. So was agreed this one would only get distilled water. It is cumbersome to clean and descale but the quality of the ice is amazing! Hopefully this one will last longer.

Review from geappliances.com
Helpful?0UONI36FPDGZ18418616579
Jul 15, 2025
Reviewer name: Hambone68
1 out of 5 stars
1 out of 5 stars review

Sounds like it wants to DIE!!!

This our second ice machine. as we love the nugget ice. My wife is disabled and so we have upstairs for when she struggles to get down the stairs. The machine makes these really loud whining sounds; like it's dying. Going to have to return this one and potentially buy another brands.

Review from geappliances.com
Helpful?0UONI36FPDGZ18418616579
reply from GE_Appliances

We'd like to assist you with your Opal. It is normal for this unit to make sounds while operating, due to it's combination of electrical and mechanical components such as a compressor, pump, motors, and fans to deliver perfect nugget ice. These components power on at different times during the ice making cycle. For more information on this, please refer here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=35276 Look for an email from us soon, as we'll need more information. Please reply at your earliest convenience.

Feb 1, 2024
Reviewer name: Ticked off w GE
1 out of 5 stars
1 out of 5 stars review

Guaranteed to BREAK DOWN - I'VE been through TWO!

Badly engineered and WILL EAT Itself. I've had TWO of these OPAL 2 Disasters. I just returned the SECOND ONE and will no longer purchase GE Profile APPLIANCES ( I had an Advantium 220 speed cooker and a Profile Refrigerator - the fridge couldn't make ice either!

Review from geappliances.com
Helpful?0UONI36FPDGZ18418616579
reply from GE_Appliances

Hello, We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that your ice maker stopped working and returned the unit. This is certainly not the experience we wish our consumers to have; therefore, we’ll be happy to share this information with our product team so that they may investigate this as well. We hope that there will be an opportunity in the future to regain your trust. -Charlie@GEAppliances

Nov 6, 2023
Reviewer name: AngieLaLa1
3 out of 5 stars
3 out of 5 stars review

Needs constant cleaning, LOUD noises, Zero CustSvc

We love our ice maker but it makes the loudest clunks, thinks, and squeaks!! We tried having our home warranty company send contractors out to fix it, but 0 out of 5 will work on it. The warranty it comes with is a joke, especially for the price, and cleaning it is a GIANT hassle. And they suggest cleaning with bleach…seriously?! I love this thing overall, but I’m really disappointed in how GE does NOT back their products. I expect so much more from this brand.

Review from geappliances.com
Helpful?0UONI36FPDGZ18418616579
reply from GE_Appliances

Hello, We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that you are having issues with your ice maker and we're happy to help. The Opal Ice Maker is a complex device that combines electrical and mechanical components and it creates some noise while running. We recommend referring to the link below for some helpful tips: https://products.geappliances.com/appliance/gea-support-search-content?contentId=35276 Also refer to the cleaning instructions listed at this link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=39640#:~:text=Fill%20the%20reservoir%20with%20vinegar,up%20to%20three%20cleaning%20cycles.&text=If%20using%20vinegar%2C%20leave%20the,and%20wipe%20clean%20with%20water. If you have any further questions we recommend that you reach out to Opal Support at myopalservice.com, or you can also contact 1-866-907-6718. Let us know if we can ever be of assistance and we’ll be happy to help. -Charlie@GEAppliances

Jul 29, 2025
Reviewer name: Chuck Sardo
5 out of 5 stars
5 out of 5 stars review

A joy to use.

Excellent product - friends and family all enjoy nugget ice it generates vice chunks of freezer ice. I especially like it to chill bourbon as the surface exposure of the nuggets in liquid rapidly cool down any drink. Very easy to assemble. Plenty of capacity - we never seem to run out of ice. The ice maker itself easy fits on our pantry shelf. Sleek, attractive appearance.

Review from geappliances.com
Helpful?0UONI36FPDGZ18418616579
May 15, 2024
Reviewer name: Music lover18
5 out of 5 stars
5 out of 5 stars review

GE Nugget Ice Maker

We love this ice maker! Don’t know why the negative reviews? We make ice in the morning and evening. By the next morning, the ice is still there…did not melt! Yes, it will clump together as it freezes. Just knock the bag of ice on a concrete surface to break up any chunks. We just hope this machine lasts a long time because it wasn’t cheap…cheaper than to get our Samsung refrigerator ice maker fixed for 2nd time!!

Review from geappliances.com
Helpful?0UONI36FPDGZ18418616579
Apr 5, 2025
Reviewer name: quist168
5 out of 5 stars
5 out of 5 stars review

great quality

Been using the product for a week now and am very happy with it. I worked in manufacturing my whole life and when opening the box I pretty much new this product came from a company that cared about quality of their product, by the quality of the packaging.

Review from geappliances.com
Helpful?0UONI36FPDGZ18418616579