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Customer reviews for GE Profile Opal 2.0 Nugget Ice Maker + Side Tank with 4 Opal Filters for
GE Profile Opal 2.0 Nugget Ice Maker + Side Tank with 4 Opal Filters
4.1 out of 5 stars
stars
185 ratings185 reviews
  1. 5 stars66% (123)
  2. 4 stars10% (19)
  3. 3 stars6% (11)
  4. 2 stars5% (9)
  5. 1 star12% (23)
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Showing 31-40 of 185 reviews
Mar 2, 2026
AmyM88
1 out of 5 stars review

Disappointing

have had to unplug and drain multiple times to get it to make ice. very frustrating for such an expensive product.

Review from geappliances.com
Helpful?0UONI36FPDGZ18418616579
reply from GE_Appliances

We'd like to offer some tips that can help with maintaining your Opal and help with daily ice production. To keep your ice tasting fresh and your Opal performing properly, we recommend using distilled water when possible. This will help prevent mineral build-up inside the unit. We do recommend cleaning and descaling the unit, even if using distilled water, as it helps keep your unit in top shape, it does require less cleaning and descaling when using distilled water. You will also want to make sure that your unit has at least 4" of clearance on each side of the unit, to help the fan operate efficiently. You can view more tips and instructions here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=000062600

Aug 7, 2025
Pop9
5 out of 5 stars review

Looks upgraded from the earlier model!!

The new model Opel Ice maker (2.0) has many new features that weren't on my original Opel model. I did the install earlier this afternoon and It is making great looking ice.

Review from geappliances.com
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Mar 29, 2026
Ckay19
3 out of 5 stars review

Great Ice, Not Great Reliability

I continue have issues with the machine error ‘Add Water’.

Review from geappliances.com
Helpful?0UONI36FPDGZ18418616579
reply from GE_Appliances

We want to help you with your Opal icemaker. If you haven't already, we recommend replacing your filter. We want to get more information about your Opal and will be reaching out via email soon.

Nov 16, 2025
TC777
5 out of 5 stars review

Needed More Ice

[This review was collected as part of a promotion.] It's a great little machine! We love it! The size of the ice cubes is just right.

Review from geappliances.com
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Aug 28, 2025
jdrum44
4 out of 5 stars review

Beautiful Nugget Ice

[This review was collected as part of a promotion.] Great Machine, instructions to setup were terrible! But the machine makes some darn good ice!

Review from geappliances.com
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Aug 16, 2025
TechDave
5 out of 5 stars review

Very efficient and quick ice machine

Very nice machine. Makes ice very quickly and efficiently. Machine is quiet which is appreciative. Love the design

Review from geappliances.com
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Oct 9, 2025
Miked2299
3 out of 5 stars review

Horribly noisy

[This review was collected as part of a promotion.] It makes such a horrible noise that it echoes around the whole condominium

Review from geappliances.com
Helpful?0UONI36FPDGZ18418616579
reply from GE_Appliances

We want to assist with the sound that you are noticing. We recommend checking through the following article to view a list of sounds that can be normal to notice: https://products.geappliances.com/appliance/gea-support-search-content?contentId=35276,,We recommend performing a full clean of the unit whenever possible. You can find instructions on pages 8 and 9 inside the user manual below: https://products-salsify.geappliances.com/image/upload/s--hPt8j2G2--/a656dd8264a1786411b2865c10956f3e46f3598f.pdf

Sep 27, 2024
Robyne1975
5 out of 5 stars review

Absolutely love this ice maker.

I absolutely love this ice maker. I used it at a family friends home where they had it for 4 years already. After that I absolutely had to have one. I love the ice. I love that it is always ready. I love the extra side tank. My party guests were impressed. This is the first ice maker I have come across that I am excited to use and I paid quite a bit more to get this model and I consider it completely worth it.

Review from geappliances.com
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Jan 12, 2025
Cinch
3 out of 5 stars review

I want to love it - great ice, but squeals

We want to love this ice maker so desperately as it makes great ice. However, we went through 3 units, ended up returning two of them and in the process of returning the last replacement unit. Each one eventually began making a loud squealing noise when making ice (after a few weeks of operation) with the last unit making other on and off unnatural noises (beyond the fan and compressor). The GE Profile Opal needs a 3.0 - The 2.0 just isn't cutting it terms of cost and quality unfortunately.

Review from geappliances.com
Helpful?0UONI36FPDGZ18418616579
reply from GE_Appliances

We have provided some normal Opal icemaker sounds at the link below. We see that you are working with one of our agents, and we are confident that they will provide you with the necessary information to get this issue addressed. https://products.geappliances.com/appliance/gea-support-search-content?contentId=35276&_ga=2.194165805.1071644856.1737388151-507723860.1707936747

May 29, 2024
Poolpartyof6
2 out of 5 stars review

Strike 2…. Don’t think I’m going to go for #3…

We have purchased 2 of these in under 3 years. The first one stopped working around 12-14 months- we had not a single issue except the sudden stoppage of making ice, after 2 months of trying for repairs we tossed it. And the current, second machine is about 6 months old, and it screams. Literally screeches constantly. We have to leave the machine unplugged more than plugged in. Especially at night, it wakes us up in the middle of night- think phantom baby screams. GE for the price- this product needs to be better. And customer service opal line… either understaffed, inefficient or lazy… takes 30+ minutes to answer. So called beware… I’ve been pawned off from agent to agent and also disconnected… I have received no advice, suggestions, help from any agent thus far.

Review from geappliances.com
Helpful?0UONI36FPDGZ18418616579
reply from GE_Appliances

We want to help with your GE Appliances Opal ice maker. If it is making a loud noise, it is most likely because the unit needs to be cleaned and descaled. You can view instructions on how to properly clean the unit on pages 7-9 of the owner's manual at the link below: https://products-salsify.geappliances.com/image/upload/s--d3jsWTb3--/wo3ihgcmawtqzdjcfzz4.pdf?_ga=2.62446191.239761030.1716922961-1342374613.1688136512 If cleaning and descaling the unit does not resolve the issue, please contact Opal Support for further assistance.