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Customer reviews for GE Profile Opal 2.0 Nugget Ice Maker + Side Tank with 4 Opal Filters for
GE Profile Opal 2.0 Nugget Ice Maker + Side Tank with 4 Opal Filters
4.2 out of 5 stars
stars176 ratings176 reviews
  1. 5 stars69% (121)
  2. 4 stars11% (19)
  3. 3 stars5% (9)
  4. 2 stars5% (8)
  5. 1 star11% (19)
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Showing 11-20 of 176 reviews
Mar 23, 2026
Joe 04
5 out of 5 stars review

Enhanced performance and reliability

Our opal 1.0 did not last very long, so we replaced it with the 2.0 version. so far, this machine has performed extremely well. very quiet, and super-fast recovery. I would highly recommend this machine.

Review from geappliances.com
Helpful?0UONI36FPDGZ18418616579
reply from GE_Appliances

We’re big fans of this Opal, and we’re very glad to hear the appliance is performing well and that you appreciate its quiet operation and rapid production! Among the other great features, we love that this Opal is compatible with a side tank, so you can attach a water supply and produce up to three times more ice, if you wish. We appreciate you choosing our brand again, and we know the Opal will provide high-quality, crunchable ice for you for a long time to come. Enjoy!

Mar 25, 2026
suznken
1 out of 5 stars review

Great idea but poor product.

So disappointed with this ice maker. This is my second one. The first lasted about 18 months. This one did not last 3 months. It started rattling and quit pulling the water from the tank. It constantly says it needs water but the water tank is full.

Review from geappliances.com
Helpful?0UONI36FPDGZ18418616579
reply from GE_Appliances

We'd like to assist with your Opal not operating properly. A member of our team will reach out to you via email to gather more information. Please respond at your earliest convenience.

Dec 12, 2025
Tim 1770
4 out of 5 stars review

Noisey Unit?

[This review was collected as part of a promotion.] This GE Icemaker is much quieter than the lesser cost of the units. I had a good nugget icemaker previous to this one that was noisy enough to purchase this GE.

Review from geappliances.com
Helpful?0UONI36FPDGZ18418616579
Dec 3, 2025
KKnezek
5 out of 5 stars review

Best in Class

[This review was collected as part of a promotion.] Ice produced is just the right size and consistency. Speed of ice production is excellent. Machine is a little loud while producing ice, but not over the top

Review from geappliances.com
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Aug 30, 2025
Junkyard Material
1 out of 5 stars review

Do Not Buy

[This review was collected as part of a promotion.] This unit makes a high pitched, annoying squeal every few minutes. Have to unplug it to make it quit. Everything I have read is that it’s a known defect that they refuse to repair. You know it’s bad when there are You Tube videos showing same examples.

Review from geappliances.com
Helpful?0UONI36FPDGZ18418616579
reply from GE_Appliances

We would like to assist you with this ice maker and gather some additional information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience.

Jul 13, 2025
Charvend
4 out of 5 stars review

This is our second one

We love the ice from this machine. The first one was quieter but only lasted for 2 years. That being said, we used RO water in the first one. We have a softening system and high quality RO. Living in AZ the water is super hard even with this in place. So was agreed this one would only get distilled water. It is cumbersome to clean and descale but the quality of the ice is amazing! Hopefully this one will last longer.

Review from geappliances.com
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Sep 8, 2025
TomH III
5 out of 5 stars review

Great, crunchy ice! Reliable machine with proper c

[This review was collected as part of a promotion.] This is a f egg spectacular ice maker! I’ve had it for two years. I haven’t had any issues, but I set it up in its foot and let it rest with no power for 24 hours before initial startup. I think many issues are from those that inbox and power on immediately. My unit makes ice fairly quickly, and produces a good amount of ice. That means the side water needs to be filled more often. The ice is soft and crunchy if you’re an ice eater. If your looking at this, you likely are. This is also a great supplement to our fridge ice maker.

Review from geappliances.com
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Sep 2, 2025
AmandaAcheron
1 out of 5 stars review

Yet another victim of "Add Water" problem

It's a piece of Junk. My previous GE Opal 2.0 ran for nearly 5 years before it started to have problems. I bought this one June 27th, 2025, and it stopped working July 31st, 2025. It needed a Software update? Yeah it still doesn't work. It's a lousy pump that they cheaped out on and now I have to figure out how to return this big heavy thing. Don't get me wrong: When it works? It's phenomenal and I love having it. But a MONTH into service and the only options are Software updates and returns is a JOKE.

Review from geappliances.com
Helpful?0UONI36FPDGZ18418616579
reply from GE_Appliances

We'd like to help out with your Opal not producing ice. We recommend trying out the steps in the following article, to see if this helps resolve the message. https://products.geappliances.com/appliance/gea-support-search-content?contentId=000062435 In the meantime, we will be reaching out over email to collect additional information. Please respond at your earliest convenience.

Jul 29, 2025
Chuck Sardo
5 out of 5 stars review

A joy to use.

Excellent product - friends and family all enjoy nugget ice it generates vice chunks of freezer ice. I especially like it to chill bourbon as the surface exposure of the nuggets in liquid rapidly cool down any drink. Very easy to assemble. Plenty of capacity - we never seem to run out of ice. The ice maker itself easy fits on our pantry shelf. Sleek, attractive appearance.

Review from geappliances.com
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Aug 21, 2025
wnpa
1 out of 5 stars review

Would not purchase again

This ice maker is not good for the price that it costs. This is the 2nd unit I have had. The one I currently have had for only 4 weeks and there is already something wrong with it. The "Add Water" light will not go away, therefore no ice is being made.

Review from geappliances.com
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reply from GE_Appliances

We'd like to help you with your Opal. When the add water notification does not disappear it is a signal that the water filter must be replaced. You can find the compatible water filter for your unit here: https://www.geapplianceparts.com/store/parts/spec/P4INKFILTR?SpecType=SpecType If the ice maker still won't make ice, contact Opal Support at myopalservice.com or call 1-866-907-6718, Monday through Friday, 8:00 AM - 8:00 PM, EST.