Customer reviews for GE Profile Opal 2.0 Nugget Ice Maker + Side Tank with 4 Opal Filters

Customer reviews for GE Profile Opal 2.0 Nugget Ice Maker + Side Tank with 4 Opal Filters for

GE Profile Opal 2.0 Nugget Ice Maker + Side Tank with 4 Opal Filters

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4.2 out of 5 stars

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Showing 61-70 of 176 reviews

Jan 12, 2025

Cinch

3 out of 5 stars review

I want to love it - great ice, but squeals

We want to love this ice maker so desperately as it makes great ice. However, we went through 3 units, ended up returning two of them and in the process of returning the last replacement unit. Each one eventually began making a loud squealing noise when making ice (after a few weeks of operation) with the last unit making other on and off unnatural noises (beyond the fan and compressor). The GE Profile Opal needs a 3.0 - The 2.0 just isn't cutting it terms of cost and quality unfortunately.

Review from geappliances.com

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reply from GE_Appliances

We have provided some normal Opal icemaker sounds at the link below. We see that you are working with one of our agents, and we are confident that they will provide you with the necessary information to get this issue addressed. https://products.geappliances.com/appliance/gea-support-search-content?contentId=35276&_ga=2.194165805.1071644856.1737388151-507723860.1707936747

May 29, 2024

Poolpartyof6

2 out of 5 stars review

Strike 2…. Don’t think I’m going to go for #3…

We have purchased 2 of these in under 3 years. The first one stopped working around 12-14 months- we had not a single issue except the sudden stoppage of making ice, after 2 months of trying for repairs we tossed it. And the current, second machine is about 6 months old, and it screams. Literally screeches constantly. We have to leave the machine unplugged more than plugged in. Especially at night, it wakes us up in the middle of night- think phantom baby screams. GE for the price- this product needs to be better. And customer service opal line… either understaffed, inefficient or lazy… takes 30+ minutes to answer. So called beware… I’ve been pawned off from agent to agent and also disconnected… I have received no advice, suggestions, help from any agent thus far.

Review from geappliances.com

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reply from GE_Appliances

We want to help with your GE Appliances Opal ice maker. If it is making a loud noise, it is most likely because the unit needs to be cleaned and descaled. You can view instructions on how to properly clean the unit on pages 7-9 of the owner's manual at the link below: https://products-salsify.geappliances.com/image/upload/s--d3jsWTb3--/wo3ihgcmawtqzdjcfzz4.pdf?_ga=2.62446191.239761030.1716922961-1342374613.1688136512 If cleaning and descaling the unit does not resolve the issue, please contact Opal Support for further assistance.

Feb 28, 2024

Lisa90245

5 out of 5 stars review

Love this ice machine

This is the 3rd one I've bought...one for the office, once for home, one for the other office. My sister has one at home too. Reliable machine. Makes great ice. It's on all day at the office and we've had no problems at all. If only we didn't have to remember to refill the reservoir, it would be perfection.

Review from geappliances.com

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Jul 9, 2025

Willhelm

5 out of 5 stars review

Opal

Good ice maker. Runs quite. No complaints thus far

Review from geappliances.com

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Jul 29, 2025

Iceeeee

5 out of 5 stars review

Amazing!

Great, quite ice maker. Makes ice in a jiffy. And app works great

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Jul 15, 2025

Sarah9

5 out of 5 stars review

Great ice machine!

Love our new ice machine! Easy to operate, produces ice quickly, quiet too.

Review from geappliances.com

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Jul 13, 2025

Rafadayz

4 out of 5 stars review

Opal 2.0

Great ice machine, it’s pricey but worth it! Love the nugget ice.

Review from geappliances.com

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Jun 21, 2025

Brenmerc7

5 out of 5 stars review

Great purchase

So far, so good! Love the nugget ice and machine makes it quick.

Review from geappliances.com

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Jul 10, 2025

RCD123456789

1 out of 5 stars review

very poor quality

This product is crap! Worked for 6 months and quiet. What a waste of money !

Review from geappliances.com

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reply from GE_Appliances

We would like to help you with the ice-making operation of your unit. We recommend ensuring that the ice bin is pushed fully into place. Additionally, try resetting the ice maker by unplugging the unit for 3 to 4 hours. If the issue persists, we recommend contacting our Opal team at 1-866-907-6718, Monday through Friday, 8:00 AM to 8:00 PM EST.

Jun 25, 2025

NHB73

5 out of 5 stars review

Great product

Love the product from easy setup to low noise level, design and ice quality

Review from geappliances.com

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