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Customer reviews for GE Profile Opal 2.0 Nugget Ice Maker + Side Tank with 4 Opal Filters for
GE Profile Opal 2.0 Nugget Ice Maker + Side Tank with 4 Opal Filters
4.1 out of 5 stars
stars
185 ratings185 reviews
  1. 5 stars66% (123)
  2. 4 stars10% (19)
  3. 3 stars6% (11)
  4. 2 stars5% (9)
  5. 1 star12% (23)
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Showing 61-70 of 185 reviews
Dec 12, 2023
gwsajr
5 out of 5 stars review

Delightful to chew

My GE Profile Opal 2.0 Nugget Ice Maker with Side Tank and 4 Additional Filters was expensive yet fantastic. GE provides a WiFi app to control turning it on and off, so when traveling, I can turn the machine off or switch it on whenever I need ice. The ice is delightful to chew while also sipping on a cold drink. I highly recommend this product after watching and learning from YouTube that it is a great product, and I am sure you will be pleased with it.

Review from geappliances.com
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Mar 4, 2024
Scooby 2
5 out of 5 stars review

The ICE you love without leaving the house

We have always loved the ice from our favorite fast food restaurants and always wanted to have a way to enjoy it at home. Now thanks to GE it's possible to do so daily. It gets no better than this and we absolutely love it. So far it works just as described and keeps our cups filled with the crunchy ice we have come to love over the years. If you love the crunchy ice then don't hesitate to purchase this machine. Cleaning is of minimal effort as long as you keep a strict plan to do so every couple weeks.

Review from geappliances.com
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Apr 8, 2025
denise731
1 out of 5 stars review

Problematic

Our current ice maker is a replacement for one that stopped making ice and made loud screeching noises. Had it for 11 months so just under the year warranty. Got a replacement. This one now doesn’t make ice. It seems as if it’s having an issue with the add water function. There is water in the tank and no air bubbles in the line. Sounds like the motor is about to burn out when it tries to make ice. We sanitize and descale on a regular basis.

Review from geappliances.com
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reply from GE_Appliances

We'd like to assist you with your Opal not making ice. One of our team members will contact you via email shortly to gather more details. Kindly reply at your earliest convenience.

Mar 24, 2025
Shell233
3 out of 5 stars review

Great for temporary use; noise negates leaving on.

This is a great temporary ice maker (e.g., during holidays, weekends, parties), as it makes ice very quickly. However, there are times the ice pellets get stuck in the rotator that tosses the ice into the container and the noise is akin to the sound of screeching howler monkeys. As such, we only use the ice maker when we know there will be a need for extra ice. Also, it would be great if there was a feature to keep the ice cold but no longer produce more ice once you had as much ice as you wanted. The sensor to indicate it is full does not always work.

Review from geappliances.com
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reply from GE_Appliances

We'd like to help go over the sounds that you are noticing. We recommend checking through the following article for a list of detailed sounds that can occur: (Normal Sounds) https://products.geappliances.com/appliance/gea-support-search-content?contentId=35276 We will be passing your comments about keeping the ice cold over to our product team to review. That way we can look for improvements we can implement for our models going forward. Thanks again for sharing.

Nov 25, 2023
Infj224
2 out of 5 stars review

Opal nugget maker

This machine makes the best ice ! However, after 4 months the machine makes an awful squealing noise . I clean it once a week and that doesn’t seem to be enough the water and the parts on the machine gather a dirty film that is hard to remove . I would not recommend this product .

Review from geappliances.com
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reply from GE_Appliances

Hello - Thank you so much for taking a moment to connect and share your review. We're sorry to hear about the noise you are experiencing. That isn't something we want anyone to experience. For the best assistance with this, we recommend potentially getting this replaced under warranty. You can start the process by calling 1-866-907-6718 or by visiting this link here: (https://www.geappliances.com/ge/service-and-support/small-appliance-returns.htm). Let us know if you have any questions, we're always happy to help. - Jonathon@GEAppliances

Jan 5, 2024
Anonymous
1 out of 5 stars review

Not worth the trouble

We loved our ice maker, until about 8 months in when it started making an awful, very loud grinding noise. I quickly unplugged it, and called GE. I was told to look up a video on how to fix it. This did not work. I called back and was given more directions to try to fix it myself, which we are currently trying to do (while getting soaking wet in the process). I feel like a product that costs this much, should not cause this much trouble so soon, and we have been given no real help with our trouble.

Review from geappliances.com
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reply from GE_Appliances

Hello, We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that your opal is louder than anticipated. We recommend referring to this link for normal operating sound: https://products.geappliances.com/appliance/gea-support-search-content?contentId=35276 If the issue continues, we recommend reaching out to Opal Support at myopalservice.com, or you can also contact 1-866-907-6718. We hope you are able to get this resolved quickly and start using your ice maker. -Charlie@GEAppliances

Jul 29, 2025
Iceeeee
5 out of 5 stars review

Amazing!

Great, quite ice maker. Makes ice in a jiffy. And app works great

Review from geappliances.com
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May 7, 2024
GNate4
5 out of 5 stars review

Great features on the GE ice maker

I love this GE ice maker. A friend had one in Maui Hawaii and I used everyday during our trip. Upon returning home from our trip, I bought one. It works great. Love the size of ice. Easy ice maker to use. Looks nice on kitchen counter.

Review from geappliances.com
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reply from GE_Appliances

We're happy to hear how much you like the appearance and quality of this product. We're certainly excited to hear about how much you are loving your Opal ice maker. This appliance is definitely a fan favorite! Thank you for being an awesome part of the GE family! Continue to enjoy that delicious nugget ice.

Aug 18, 2024
OBNP
4 out of 5 stars review

Great nugget ice

We love our Nugget ice maker. We have had a couple of issues with it working correctly and with noise but a new machine resolved the issues. It is important to follow manufacture cleaning guidelines and to use distilled water.

Review from geappliances.com
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Jun 3, 2025
MOLS25
5 out of 5 stars review

QUIET AND EASY SETUP

PRODUCT WAS SUPER EASY TO INSTALL AND SETUP RIGHT OUT OF THE BOX. EASY TO FOLLOW INTUITIVE INSTRUCTIONS ALSO FOR THE SMARTAPP SETUP. THE MACHINE MAKES WONDERFUL ICE AND IS SUPER QUIET

Review from geappliances.com
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