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Customer reviews for GE Profile Opal 2.0 Nugget Ice Maker + Side Tank with 4 Opal Filters for
GE Profile Opal 2.0 Nugget Ice Maker + Side Tank with 4 Opal Filters
4.1 out of 5 stars
stars
187 ratings187 reviews
  1. 5 stars66% (124)
  2. 4 stars10% (19)
  3. 3 stars6% (11)
  4. 2 stars5% (9)
  5. 1 star13% (24)
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Showing 61-70 of 187 reviews
Apr 8, 2025
Reviewer name: denise731
1 out of 5 stars
1 out of 5 stars review

Problematic

Our current ice maker is a replacement for one that stopped making ice and made loud screeching noises. Had it for 11 months so just under the year warranty. Got a replacement. This one now doesn’t make ice. It seems as if it’s having an issue with the add water function. There is water in the tank and no air bubbles in the line. Sounds like the motor is about to burn out when it tries to make ice. We sanitize and descale on a regular basis.

Review from geappliances.com
Helpful?0UONI36FPDGZ18418616579
reply from GE_Appliances

We'd like to assist you with your Opal not making ice. One of our team members will contact you via email shortly to gather more details. Kindly reply at your earliest convenience.

Mar 16, 2025
Reviewer name: MikeinAZ001
2 out of 5 stars
2 out of 5 stars review

Works Great! When it's Not Howling and Moaning!

My wife loves this thing. The ice it makes is great. Makes ice quickly and doesn't take up a ton of counter space. It's fairly easy to clean, but time consuming. Holds enough ice and water to keep it stocked for gatherings or everyday use. Now the bad. This thing started to howl, moan, and growl about a month after owning it. It sounds like someone was killing an animal in our laundry room. We have to unplug it to make the sound stop. It'll be fine for a day or two or three and then it comes back. GE, WHY CAN'T YOU MAKE STUFF THAT WORKS ANYMORE!!! Just about every GE appliance we have has some sort of an issue. I knew going into this that we'd have issues from all the bad reviews, yet I still purchased the dang thing.

Review from geappliances.com
Helpful?0UONI36FPDGZ18418616579
reply from GE_Appliances

We'd like to assist you with your Opal. It is normal for the unit to make sounds while in operation. Please refer to the article below for more information on this: https://products.geappliances.com/appliance/gea-support-search-content?contentId=35276

Feb 1, 2024
Reviewer name: Ticked off w GE
1 out of 5 stars
1 out of 5 stars review

Guaranteed to BREAK DOWN - I'VE been through TWO!

Badly engineered and WILL EAT Itself. I've had TWO of these OPAL 2 Disasters. I just returned the SECOND ONE and will no longer purchase GE Profile APPLIANCES ( I had an Advantium 220 speed cooker and a Profile Refrigerator - the fridge couldn't make ice either!

Review from geappliances.com
Helpful?0UONI36FPDGZ18418616579
reply from GE_Appliances

Hello, We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that your ice maker stopped working and returned the unit. This is certainly not the experience we wish our consumers to have; therefore, we’ll be happy to share this information with our product team so that they may investigate this as well. We hope that there will be an opportunity in the future to regain your trust. -Charlie@GEAppliances

Jul 13, 2025
Reviewer name: Charvend
4 out of 5 stars
4 out of 5 stars review

This is our second one

We love the ice from this machine. The first one was quieter but only lasted for 2 years. That being said, we used RO water in the first one. We have a softening system and high quality RO. Living in AZ the water is super hard even with this in place. So was agreed this one would only get distilled water. It is cumbersome to clean and descale but the quality of the ice is amazing! Hopefully this one will last longer.

Review from geappliances.com
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Jul 29, 2025
Reviewer name: Chuck Sardo
5 out of 5 stars
5 out of 5 stars review

A joy to use.

Excellent product - friends and family all enjoy nugget ice it generates vice chunks of freezer ice. I especially like it to chill bourbon as the surface exposure of the nuggets in liquid rapidly cool down any drink. Very easy to assemble. Plenty of capacity - we never seem to run out of ice. The ice maker itself easy fits on our pantry shelf. Sleek, attractive appearance.

Review from geappliances.com
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Jun 23, 2025
Reviewer name: LisaLou46
5 out of 5 stars
5 out of 5 stars review

Great Upgrade from original

The new Opal is faster, quieter and slimmer than the origional. There is virtually no noise unless the water is low (which is a good thing). Easy to clean and connects to Wifi for alerts

Review from geappliances.com
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Oct 2, 2024
Reviewer name: Vcastillo355
5 out of 5 stars
5 out of 5 stars review

Great Quality product

The icemaker is very nice and silent, you can't tell the system is on. The equipment and accessories are very high quality. The stainless steel matched the rest of my GE kitchen.

Review from geappliances.com
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reply from Kyle GE_Appliances

We are so happy to hear that you are having a great experience with your Opal 2.0 ice maker. Nugget ice is definitely the best ice! And, having the side tank means you do not have to refill nearly as often. Enjoy all that fresh nugget ice!

Nov 26, 2024
Reviewer name: Dano20
5 out of 5 stars
5 out of 5 stars review

Great Nugget Icemaker!

I have been using my new GE Opal 2.0 Nugget Icemaker for about a week. It works beautifully and I love the chewable ice. The sound produced by the unit is quite soft and unobtrusive. I am delighted!

Review from geappliances.com
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Jan 2, 2024
Reviewer name: Nicj29
5 out of 5 stars
5 out of 5 stars review

Life changing

Super easy set up and easy to clean as well! It is life changing to have this convenience, I wish I would have bought this sooner. PRO TIP: only use distilled water !!!

Review from geappliances.com
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Aug 28, 2024
Reviewer name: King Winterbolt
5 out of 5 stars
5 out of 5 stars review

Ice Beast

This ice maker is really nice. Its a total workhorse at making ice and its realy fast. The ice is chewable and great for putting in any drink. Would make Youkon Cornelius proud!

Review from geappliances.com
Helpful?0UONI36FPDGZ18418616579