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Customer reviews for Member's Mark 5-Burner Propane Gas Grill w/ Cover for
Member's Mark 5-Burner Propane Gas Grill w/ Cover
4.2 out of 5 stars
stars
97 ratings71 reviews
  1. 5 stars68% (66)
  2. 4 stars9% (9)
  3. 3 stars6% (6)
  4. 2 stars6% (6)
  5. 1 star10% (10)

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Showing 21-30 of 71 reviews
Jun 22, 2026
Tracy
1 out of 5 stars review

RUSTING OUT

On February 21st, we bought this gas grill from Sams. While the cooking function is fine, the top of the grill is rusting through. This grill is kept under the included cover when not in use, but the water seeps through the cover when it rains. It just rained here and the attached pictures will show the water sitting on the grill, which was fully covered throughout the storm. There is absolutely no reason that this should be happening at all, let alone 4 months after purchase. I am beyond frustrated to have spent $400 on a grill that I am already going to have to replace.

Helpful?6HRZ4IZGQVFS17884905831
reply from Vanward Electric

We completely understand your disappointment.<br /><br />We would like to make this right for you. Please reach out to our customer service team((888) 509-1721) with your purchase details and the photos you mentioned, and we&#39;ll do our best to assist you with a solution—whether that&#39;s a replacement part or further guidance.<br /><br />Again, we apologize for the inconvenience and appreciate you bringing this to our attention. We hope to resolve this for you as soon as possible.

Jun 25, 2026
No
2 out of 5 stars review

Almost there but didn't make the cut

Cooks fast works well. Problem with the coating I bought it in May 2026 now it's June 2026 and the coating is coming off the top of the grill. Not happy about that but they are giving me a full refund for this issue so overall great cooking but won't last the test of time. Do with that what you will. It won't let me attach the picture.

Helpful?6HRZ4IZGQVFS17884905831
reply from Vanward Electric

Thank you for your feedback. We&#39;re glad the cooking performance meets your expectations, but we sincerely apologize for the coating issue and appreciate your patience—we&#39;re happy we could issue a full refund. Your concerns about long-term durability are noted, and we&#39;ll share this with our team for improvement.<br />If there any question,feel free to call our service team (888) 509-1721

Jun 23, 2026
Sherry Clark
5 out of 5 stars review

Verified Purchase

Great grill

Great grill for the price! It also grill perfect

Helpful?6HRZ4IZGQVFS17884905831
reply from Vanward Electric

Thank you for your kind words—we truly appreciate your support! We&#39;re so glad the griddle has been a great fit for you. We&#39;d also love to welcome you, your family, and your friends back anytime for your future outdoor cooking needs.

Jul 3, 2026
Melissa
4 out of 5 stars review

Verified Purchase

Very nice grill

It's a very nice grill, just wish the warming rack went the other direction.

Helpful?6HRZ4IZGQVFS17884905831
reply from Vanward Electric

Thanks for your kindness and tolerance,we will transfer your questions to our related team and will do better in the future.And we hope you can have a funny cooking!

Jul 7, 2026
TIMOTHY
5 out of 5 stars review

Great Grill

Great grill. The assembly is simple, however does take some time. They have a nice app with 3D instructions, that's really helpful. I'm impressed so far!

Helpful?6HRZ4IZGQVFS17884905831
reply from Vanward Electric

Thanks for the review! If you have any questions down the road, just let us know. Enjoy!

Jul 19, 2026
Adam
3 out of 5 stars review

Black Paint Peeling

Grill functions as intended but paint is horrible. Used 4 times and the paint on top of grill is cracking and peeling off. It’s now showing rust on top even though I keep the cover on it and under a sheltered area.

Helpful?6HRZ4IZGQVFS17884905831
reply from Vanward Electric

Apologies for your bad experience with the lid. Please give us a call at (888) 509-1721 to make it right for you. We will send you a brand new lid.

Jul 28, 2026
anonymous
5 out of 5 stars review

Good grilled to cook for the family.

I getting this grill las year and working berry good and you food has a good texture and you have options to reduce the flame and keep you food on time and great looking.

Helpful?6HRZ4IZGQVFS17884905831
reply from Vanward Electric

Thank you for your perfect rating! Your satisfaction is what we always strive for. Enjoy your new grill!

Jul 20, 2026
anonymous
5 out of 5 stars review

Great buy !

Easy to assemble and all parts were clearly labeled , heats and cooks amazing - very happy with this purchase. We use the grill almost daily and really appreciate the quality and price.

Helpful?6HRZ4IZGQVFS17884905831
reply from Vanward Electric

Thanks for the review! If you have any questions down the road, just let us know. Enjoy!

Jul 8, 2026
anonymous
4 out of 5 stars review

Need the manual

So far so good! Having trouble getting the ignition button to work though. Where can I find the manual and assembly instructions so I can trouble shoot?

Helpful?6HRZ4IZGQVFS17884905831
reply from Vanward Electric

Thanks for the feedback! If you need help, please contact us at (888) 509-1721 — we’d be happy to help troubleshoot if needed.

Jul 28, 2026
Edwin
5 out of 5 stars review

Good grill

Ive had a few grills over the years and this one had everything I needed. The 4 burners plus one on the side for when I got a pot or tortillas you know haha happy i got this grill and would recommend . Plus the color matches my patio set up.

Helpful?6HRZ4IZGQVFS17884905831
reply from Vanward Electric

Thanks so much for your review! We’re glad to hear it works well for you and that you’re happy with the value!