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Customer reviews for Member's Mark 5-Burner Propane Gas Grill w/ Cover for
Member's Mark 5-Burner Propane Gas Grill w/ Cover
4.1 out of 5 stars
stars
109 ratings80 reviews
  1. 5 stars67% (73)
  2. 4 stars7% (8)
  3. 3 stars6% (7)
  4. 2 stars6% (6)
  5. 1 star14% (15)

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Showing 31-40 of 80 reviews
Jun 25, 2026
Reviewer name: No
2 out of 5 stars
2 out of 5 stars review

Almost there but didn’t make the cut

Cooks fast works well. Problem with the coating I bought it in May 2026 now it’s June 2026 and the coating is coming off the top of the grill. Not happy about that but they are giving me a full refund for this issue so overall great cooking but won’t last the test of time. Do with that what you will. It won’t let me attach the picture.

Helpful?6HRZ4IZGQVFS17884905831
reply from Vanward Electric

Thank you for your feedback. We&#39;re glad the cooking performance meets your expectations, but we sincerely apologize for the coating issue and appreciate your patience—we&#39;re happy we could issue a full refund. Your concerns about long-term durability are noted, and we&#39;ll share this with our team for improvement.<br />If there any question,feel free to call our service team (888) 509-1721

Mar 22, 2026
Reviewer name: Nicole
5 out of 5 stars
5 out of 5 stars review

Packaging is ridiculous

Great grill but the packaging is ridiculous lol It’s absolutely insane how much cardboard is in the box. Almost each item is in its own custom folded box. It filled my dumpster twice! Way too much, so unnecessary.

Helpful?6HRZ4IZGQVFS17884905831
reply from Vanward Electric

Thanks for the feedback! Our goal is to prevent damage, but we hear you on the excess. We are just glad the grill made it safe and sound and that you are loving it!

Apr 6, 2026
Reviewer name: Donna
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great propane grill

Works great, cooks well, easy to clean. Highly recommend this grill.

Helpful?6HRZ4IZGQVFS17884905831
reply from Vanward Electric

Thank you for your perfect rating! Your satisfaction is what we always strive for. We look forward to serving you again, and wish you all the best.

Apr 20, 2026
Reviewer name: VickiH
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Spring/Summer just got a little bit better!

Great grill - very well made and easy to put together with the BILT app!

Helpful?6HRZ4IZGQVFS17884905831
reply from Vanward Electric

Thank you for your perfect rating! Your satisfaction is what we always strive for. We look forward to serving you again, and wish you all the best.

Mar 26, 2026
Reviewer name: Jason
5 out of 5 stars
5 out of 5 stars review

We bought this last week and we love it. Wife put it all together by herself effortlessly in just an hour. (She loves assembling, fixing things 😉)

Helpful?6HRZ4IZGQVFS17884905831
reply from Vanward Electric

Thank you for your perfect rating! Your satisfaction is what we always strive for. We look forward to serving you again, and wish you all the best.

Jul 10, 2026
Reviewer name: Emily
2 out of 5 stars
2 out of 5 stars review

Cooks great, isn't holding up well

This grill cooks more evenly than any other gas grill I've used before, and the extra burner on the right to create the sear zone is an extremely useful function. Clean up is easy, functionally it's a great grill. We've had it for a little over 3 months and have always had it covered with the included cover when not using it. That cover isn't designed quite right and traps a lot of moisture inside of it. After about two months, the black paint finish started chipping off the outside of the lid. 3 months in, the lid is missing about 1/3 of its paint now and looks terrible. Will be returning to Sam's Club and looking for another, more durable grill.

Helpful?6HRZ4IZGQVFS17884905831
reply from Vanward Electric

Apologies for your bad experience with the lid. Please give us a call at (888) 509-1721 to make it right for you. We will send you brand new lid.

Aug 19, 2026
Reviewer name: John
1 out of 5 stars
1 out of 5 stars review

terrible customer service

Gas grill maybe OK if I could ever use it. Upon assembly found side burner valve (C21) broken. Tried to contact customer care hotline listed on the manual. I like soo many have tried multiple times to call 1-888-509-1721 left a message the first time no call back. After that the voice mailbox is full. I don't need to be told to call the number and they will make it right. the number apparently doesn't work.

Helpful?6HRZ4IZGQVFS17884905831
reply from Vanward Electric

We apologize for the inconvenience. Please contact us at fanxubin&#64;vanward.com to let us know what anything we could help you with. Thanks.

Aug 10, 2026
Reviewer name: Lawrence
5 out of 5 stars
5 out of 5 stars review

Makes a great gift

My parents love to grill, so for their anniversary I bought them this grill. It's awesome. My dad loves the side burner for his sauces and sides, while my mom loves it for her veggies. The grill cooks evenly and it's so nice looking! It made a great gift and they love it too!

Helpful?6HRZ4IZGQVFS17884905831
reply from Vanward Electric

Thank you for your perfect rating! Your satisfaction is what we always strive for. Enjoy your new grill!

Aug 22, 2026
Reviewer name: SKart
5 out of 5 stars
5 out of 5 stars review

A solid grill with decent features

Really liking this grill so far. It’s actually pretty roomy and has plenty of space when you’re grilling for a bunch of people. The cast iron grates hold heat really well and the separate sear zone is probably my favorite part, especially when you want a nice sear without messing with the rest of the grill. The side burner is handy too for heating up sauces or making a small side while everything else is grilling. Ignition has been easy, temperature gauge is useful, and I like the storage underneath for keeping all the grilling stuff together. Also love that the cover is included because one less thing to buy separately. It is a pretty big grill though, so definitely check your space before getting it. Overall, feels sturdy, roomy and has pretty much everything I need for regular grilling.

Helpful?6HRZ4IZGQVFS17884905831
reply from Vanward Electric

Thanks for the review! If you have any questions down the road, just let us know. Enjoy!

Aug 9, 2026
Reviewer name: RAMI
1 out of 5 stars
1 out of 5 stars review

Garbage grill - Save your money

Garbage quality, the paint peeled off from the first rain, the included cover does not protect from rain, so the grilled rusted in 1 month since the paint peeled off. The temp is off, whether you put it on high or medium. save your money, you will be disappointed

Helpful?6HRZ4IZGQVFS17884905831
reply from Vanward Electric

Apologies for the issue you have with the lid. Please contact us by email fanxubin&#64;vanward.com to let us know what we could help you with. Thanks.