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Customer reviews for Member's Mark 5-Burner Propane Gas Grill w/ Cover for
Member's Mark 5-Burner Propane Gas Grill w/ Cover
4.2 out of 5 stars
stars
95 ratings69 reviews
  1. 5 stars68% (65)
  2. 4 stars8% (8)
  3. 3 stars6% (6)
  4. 2 stars6% (6)
  5. 1 star11% (10)

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Showing 1-10 of 69 reviews
Apr 7, 2026
Dot Ross
5 out of 5 stars review

Verified Purchase

Great Gift for the Man in Your Life

This is a wonderful grill. In addition to its wonderful look, it heats to a very high temperature and cooks the food perfectly. Just be careful when unpacking it to look through every inch of each section to make sure you get all of the parts out. The instructions are very explanative and easy to follow plus you can go to a website for help as well. I love the fact that the base is enclosed and hides the gas tank.

Helpful?6HRZ4IZGQVFS17884905831
reply from Vanward Electric

We really appreciate the detailed review! It is great to hear the instructions were clear and that you are loving the sleek look. Thanks for the heads-up on the parts—enjoy your new grill!

Jul 7, 2026
JB
5 out of 5 stars review

Verified Purchase

great deal, compared toLowes, Home Depot,, Walmart

works well and a great price. It also comes with a cover for storage

Helpful?6HRZ4IZGQVFS17884905831
reply from Vanward Electric

Thanks so much for your review! We’re glad to hear it works well for you and that you’re happy with the value!

Jun 3, 2026
Chieri
5 out of 5 stars review

Great Deal,Good Quality!

Great deal compared to the others. I looked at a few different brands in the store,and this one just made the most sense for the price,The burners feel sturdy and well-made,and I appreciated that it came with a cover included .It does exactly what I need it to do without any extra frills.

Helpful?6HRZ4IZGQVFS17884905831
reply from Vanward Electric

Thanks for the love! We are glad you are happy with the value and quality. Enjoy every cook!

Jun 23, 2026
Sherry Clark
5 out of 5 stars review

Verified Purchase

Great grill

Great grill for the price! It also grill perfect

Helpful?6HRZ4IZGQVFS17884905831
reply from Vanward Electric

Thank you for your kind words—we truly appreciate your support! We're so glad the griddle has been a great fit for you. We'd also love to welcome you, your family, and your friends back anytime for your future outdoor cooking needs.

May 5, 2026
Amy
4 out of 5 stars review

Overall, seems worth it for the price.

Assembly took roughly 1hr 45 min solo. The overall assembly isn’t bad, but some holes weren’t punched and threaded properly. That added 15mins and luckily I had the tools for it. The grill so far seems really good for the price. The included cover is garbage. Just putting it on for the first time and there’s 5 holes were sunlight comes through at the seams. These aren’t the “vent” holes, it’s just bad. Anytime I go to upload a photo, the Sams app throws errors.

Helpful?6HRZ4IZGQVFS17884905831
reply from Vanward Electric

Thanks for sharing! We are glad you like the grill, and we will pass along your feedback. Enjoy every cook!

May 20, 2026
Garrett
3 out of 5 stars review

Seems like it works fine, but assembly was more trouble than it should have been. Multiple bolts and fittings were machined poorly, having burs that stopped them fitting together and in some cases casing other pieces to break off due to poor fitting. Some fittings were also painted over making this problem worse. In another instance the pieces meant to support the gas hose, specifically those leading to the side burner were bent on arrival so badly that they wouldn't fit into place without severe bending or breaking. In total this is a alright grill that can be put together in and hour or two, but with complications like this turn it into more of a 4 hour project that may require you to replace parts yourself.

Helpful?6HRZ4IZGQVFS17884905831
reply from Vanward Electric

Thank you for the detailed feedback. We are sorry to hear the assembly was such a struggle due to the machining burs and paint blocking the fittings. That is not the precision we aim for, especially with key parts like the gas hose supports. We are sharing your comments with our production team to address these quality control issues immediately. Please call us at (888) 509-1721 so we can ship you replacement parts to fix those broken or bent pieces. We appreciate you bringing this to our attention.

May 20, 2026
MICHAEL
3 out of 5 stars review

Bought on sale

For the price, it's a great product. During assembly, an arm used to position the side burner fell off. It didn't prevent final assembly and doesn't interfere with the burner's operation. The included cover is pretty cheap and has a tear on one of the seams. For cooking, the grill seems to run hot. However, I'm used to a CharBroil 'infrared' style with diffuser plates under the grill plates. My issue with this grill is how it handles rain with the lid closed. Without a cover, water pools in the grease catcher from the large plate under the burners. No significant water should be able to drip into the interior like it does. Once this grill is broken in, that water would be nasty.

Helpful?6HRZ4IZGQVFS17884905831
reply from Vanward Electric

Thank you for the detailed review! Please contact us at (888) 509-1721, we would like to send you a new cover ASAP.

Jul 9, 2026
Scott
2 out of 5 stars review

Verified Purchase

Service sucks

The grill is nice but the customer service just plain sucks. I have a part missing and they have a number to call for that but it’s a circle jerk. Call, automated system, push a number, leave a message, nothing happens. 4 times I have called and left 2 messages- because you don’t talk to a person and not one response.

Helpful?6HRZ4IZGQVFS17884905831
reply from Vanward Electric

Sorry for the late reponse at our side. Please give us a call at (888) 509-1721 again or send us the email to basil@vanston-inc.com to make it right for you. We will surely send you the missing part in priority.

Jun 2, 2026
anonymous
2 out of 5 stars review

Great at first but died after 2 years

We have purchased this grill twice. Both lasted about two years. At first it cooks great although it does tend to be hotter in the back. After two years we started having flares, rusting and the paint started to peel off the inside of the lid and around the sides of the cooking area. The entire grill warped from all the heat flares. While the price is great I cannot recommend buying this grill because it does not hold up or last. It took about a half day for my husband to assemble. Do yourself a favor and find a better grill that comes delivered to your home assembled. We spoke to Sam’s Club customer service regarding the problems with this grill and they wanted us to bring it back to the club. It weighs over 100 pounds, there is no way we can fit it in a car or even a van assembled. It’s a very large grill.

Helpful?6HRZ4IZGQVFS17884905831
reply from Vanward Electric

Hi, our product is new arrival in the club and just begins to sell this year. Sorry to what happened to your grill but you've commented under the wrong item as we are the manufacturer for this product.

Jun 22, 2026
Tracy
1 out of 5 stars review

RUSTING OUT

On February 21st, we bought this gas grill from Sams. While the cooking function is fine, the top of the grill is rusting through. This grill is kept under the included cover when not in use, but the water seeps through the cover when it rains. It just rained here and the attached pictures will show the water sitting on the grill, which was fully covered throughout the storm. There is absolutely no reason that this should be happening at all, let alone 4 months after purchase. I am beyond frustrated to have spent $400 on a grill that I am already going to have to replace.

Helpful?6HRZ4IZGQVFS17884905831
reply from Vanward Electric

We completely understand your disappointment.<br /><br />We would like to make this right for you. Please reach out to our customer service team((888) 509-1721) with your purchase details and the photos you mentioned, and we&#39;ll do our best to assist you with a solution—whether that&#39;s a replacement part or further guidance.<br /><br />Again, we apologize for the inconvenience and appreciate you bringing this to our attention. We hope to resolve this for you as soon as possible.