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Customer reviews for Member's Mark 5-Burner Propane Gas Grill w/ Cover for
Member's Mark 5-Burner Propane Gas Grill w/ Cover
4.1 out of 5 stars
stars
107 ratings80 reviews
  1. 5 stars66% (71)
  2. 4 stars7% (8)
  3. 3 stars7% (7)
  4. 2 stars6% (6)
  5. 1 star14% (15)

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Showing 1-10 of 80 reviews
Jun 3, 2026
Reviewer name: Chieri
5 out of 5 stars
5 out of 5 stars review

Great Deal,Good Quality!

Great deal compared to the others. I looked at a few different brands in the store,and this one just made the most sense for the price,The burners feel sturdy and well-made,and I appreciated that it came with a cover included .It does exactly what I need it to do without any extra frills.

Helpful?6HRZ4IZGQVFS17884905831
reply from Vanward Electric

Thanks for the love! We are glad you are happy with the value and quality. Enjoy every cook!

Jul 4, 2026
Reviewer name: anonymous
5 out of 5 stars
5 out of 5 stars review

Great grill for great price

This grill is great. It fits a lot of food. Bought it after we moved for the Fourth of July the price point is good for the size. Just watch it if your cooking fatty meat (sausage, or beef) it does flare up like any meat but the low setting is nice and hot… Also the sear element is awesome can’t wait to use it for my husbands birthday steak

Helpful?6HRZ4IZGQVFS17884905831
reply from Vanward Electric

Thanks for the love! Sounds like that sear burner is about to make a birthday legend. 🥩 Happy grilling!

Apr 7, 2026
Reviewer name: Dot Ross
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Gift for the Man in Your Life

This is a wonderful grill. In addition to its wonderful look, it heats to a very high temperature and cooks the food perfectly. Just be careful when unpacking it to look through every inch of each section to make sure you get all of the parts out. The instructions are very explanative and easy to follow plus you can go to a website for help as well. I love the fact that the base is enclosed and hides the gas tank.

Helpful?6HRZ4IZGQVFS17884905831
reply from Vanward Electric

We really appreciate the detailed review! It is great to hear the instructions were clear and that you are loving the sleek look. Thanks for the heads-up on the parts—enjoy your new grill!

Jun 6, 2026
Reviewer name: Mark
5 out of 5 stars
5 out of 5 stars review

Excellent Grill and Easy to Use

I recently purchased this grill and have been impressed by its performance. It is reliable, user-friendly, and have excellent results every time, I highly recommend it to anyone who is looking for a grill!

Helpful?6HRZ4IZGQVFS17884905831
reply from Vanward Electric

Thank you for your perfect rating! Your satisfaction is what we always strive for. We look forward to serving you again, and wish you all the best.

Jun 5, 2026
Reviewer name: Lurong
5 out of 5 stars
5 out of 5 stars review

Well-Designed Grill

Easy to put together, even for me! Honestly, I was dreading the assembly, but the instructions were clear and the whole process took less than an hour. All the parts were there, and it feels really sturdy once it's built!

Helpful?6HRZ4IZGQVFS17884905831
reply from Vanward Electric

Thanks for the love! We are thrilled it went together smoothly and that you are loving the sturdy build. Enjoy!

Jul 7, 2026
Reviewer name: JB
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

great deal, compared toLowes, Home Depot,, Walmart

works well and a great price. It also comes with a cover for storage

Helpful?6HRZ4IZGQVFS17884905831
reply from Vanward Electric

Thanks so much for your review! We’re glad to hear it works well for you and that you’re happy with the value!

Jun 29, 2026
Reviewer name: Amy
4 out of 5 stars
4 out of 5 stars review

broken side burner valve

We purchased the MM Pro Series 4 burner gas grill for Father's day 2026. After spending 2 hours on assembly found that part C21/side burner valve was broken. I have tried call the phone number provided (ending in 1721) but have not reached anyone.

Helpful?6HRZ4IZGQVFS17884905831
reply from Vanward Electric

Thank you for taking time to leave the review. Apologies for the issue you have for the product. Please reach out at (888) 509-1721 to receive a brand new replacement.

Jul 9, 2026
Reviewer name: Scott
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Service sucks

The grill is nice but the customer service just plain sucks. I have a part missing and they have a number to call for that but it’s a circle jerk. Call, automated system, push a number, leave a message, nothing happens. 4 times I have called and left 2 messages- because you don’t talk to a person and not one response.

Helpful?6HRZ4IZGQVFS17884905831
reply from Vanward Electric

Sorry for the late reponse at our side. Please give us a call at (888) 509-1721 again or send us the email to basil@vanston-inc.com to make it right for you. We will surely send you the missing part in priority.

Jul 3, 2026
Reviewer name: Brian
1 out of 5 stars
1 out of 5 stars review

Buyer Beware

I bought this grill in March 2026 and have only used it four times but now the paint is peeling off the entire grill lid. I'd give a two-star rating because it does grill, but won't as I have called their Customer Care Hotline (1-888-509- 1721) that is listed on their Assembly Instructions three times over the past two weeks. I have not been able to reach a human and left three messages to return my call and have had no response. Very poor customer service.

Helpful?6HRZ4IZGQVFS17884905831
reply from Vanward Electric

We completely understand your disappointment.<br /><br />We would like to make this right for you. Please reach out to our customer service team (1-888-509- 1721) with your purchase details, We are prioritizing your case and we will do our best to assist you with a solution<br /><br />Again, we apologize for the inconvenience and appreciate you bringing this to our attention. We hope to resolve this for you as soon as possible.

Jun 22, 2026
Reviewer name: Tracy
1 out of 5 stars
1 out of 5 stars review

RUSTING OUT

On February 21st, we bought this gas grill from Sams. While the cooking function is fine, the top of the grill is rusting through. This grill is kept under the included cover when not in use, but the water seeps through the cover when it rains. It just rained here and the attached pictures will show the water sitting on the grill, which was fully covered throughout the storm. There is absolutely no reason that this should be happening at all, let alone 4 months after purchase. I am beyond frustrated to have spent $400 on a grill that I am already going to have to replace.

Helpful?6HRZ4IZGQVFS17884905831
reply from Vanward Electric

We completely understand your disappointment.<br /><br />We would like to make this right for you. Please reach out to our customer service team((888) 509-1721) with your purchase details and the photos you mentioned, and we&#39;ll do our best to assist you with a solution—whether that&#39;s a replacement part or further guidance.<br /><br />Again, we apologize for the inconvenience and appreciate you bringing this to our attention. We hope to resolve this for you as soon as possible.