[This review was collected as part of a promotion.] Solid, attractive, well-designed washer. Although there are a lot more settings than the one this replaced, it's easy to get to figure out how to get the best results. Much quieter than the old washer I had (which was not an LG). Like the feel of the controls, very intuitive. The clock is a nice touch and the ability to change the musical tones when the wash cycle is done. ThinQ has some useful features, such as notifying me via cellphone when the cycle is over. Like the turbowash feature. Since the door is dark glass, it would be nice to have an option to be able to illuminate the drum during the wash cycle. I'm not accustomed to having to wipe down the door and gaskets after every wash, but maybe I just didn't realize it should have been done with my old machine.

[This review was collected as part of a promotion.] Bought the W/D approximately 1 month ago. All my kitchen appliances are LG, so the choice was easy. Been years since I had new W/D and never had a front load washer. It works like a DREAM!!! Love, love, love it. Takes no time at all to do even the largest load. I had stacked it with my new LG dryer.

[This review was collected as part of a promotion.] Love the washer and the features. It's very quiet and the tub is huuuge, can easily wash a king size blanket with room to spare. It has a load of presets and then some you can add from the LG ThinQ app. One feature missing I'd love to see is to be able to save a custom cycle. Our most routine wash I always select the preset closest to what I need then select the additional options. It would be nice to be able to save that as a custom preset like my old LG was able to.

[This review was collected as part of a promotion.] Return customer after 15 yrs. This new once is actually a replacement for the one we picked up. We requested replacement since after unboxing there was damage to the front in that there was a dent. So we quickly returned and received replacement same day. Love the functions, the app and AI intelligence. Also love the color which appears more of a deep charcoal grey. Love everything about it. We have the matching dryer too.

[This review was collected as part of a promotion.] We bought this washer with matching dryer about a month ago and so far they are working well. The only caviats are the washer door must stay open after a wash to allow it to dry and air out inside, otherwise the inside will start to mildew because the door seal is very good. Also, the touch screen has to be reset by unplugging the machine otherwise it does not register touching it.

I bought these machines in May 2023 and so far I am very happy with my purchase, the machines are very beautiful, they are very modern, and they work very well, I have little time with them, I hope they last me a long time without having to have any repairs, we'll see how well LG does their product

[This review was collected as part of a promotion.] We’ve had our new front-loading LG washing/drying machines set for about a month, now, after our very old dryer finally kicked the bucket. In mid-cycle, of course. We are so thrilled with how easy and efficient and QUIET both of these machines have been. The selection of setting, options per the contents of each load, is so helpful, and has allowed us to confidently wash items like king bed size comforters at home rather than needing to take them to cleaners. The number of loads we now need to run have been cut in half. Finally, the phone app, which at first seemed kinda silly, is actually super practical. In addition to what’s probably supper obvious - being able to track timing for individual loads in both machines, it reminds us when to clean filters, multiple reminders that the load in the wash needs to move to the dryer to avoid getting moldy, and it tracks overall activity to give us a sense of exactly how long we should expect a certain type of load will complete. Oh, and the washer uses less detergent per load! Overall, this was an outstanding purchase, one month in.

We are a repeat customer. Owning a set for 15 years but decided it was time for a new set instead of my handy husband continuing to replace parts. So far so good with this new set. Love the intelligence this set includes. And love the black color which actually appears more of a dark charcoal gray.

[This review was collected as part of a promotion.] I had higher expectations. Have been careful not to use too much detergent or overload yet have twice had greasy looking spots. As for AI, I think it's just gimmick as I can't see any benefit to it versus choosing the right cycle and probably it's worse because I know what's in there!

After owning an LG washer and dryer for 17 years, it was time for a new set. We love our new LG washer and dryer! The new set has additional settings that we really appreciate. The updated models are very sleek and quite efficient. LG is the way to go! They last longer than any other washer and dryer we have ever owned.