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Customer reviews for 5.0 cu.ft. Ultra Large Capacity Front Load Washer with TurboWash360™, TurboSteam and Wi-Fi Connectivity, White for
5.0 cu.ft. Ultra Large Capacity Front Load Washer with TurboWash360™, TurboSteam and Wi-Fi Connectivity, White
4.3 out of 5 stars
stars126 ratings126 reviews
  1. 5 stars73% (92)
  2. 4 stars9% (11)
  3. 3 stars5% (6)
  4. 2 stars6% (8)
  5. 1 star7% (9)
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Showing 31-40 of 126 reviews
Sep 3, 2023
Adal 385
5 out of 5 stars review

Verified Purchase

Very nice machines and very quiet

I bought these machines in May 2023 and so far I am very happy with my purchase, the machines are very beautiful, they are very modern, and they work very well, I have little time with them, I hope they last me a long time without having to have any repairs, we'll see how well LG does their product

Review from lg.com
Helpful?59NGNZ513YRC16423910069
Sep 19, 2023
Goddess of the Laundry
3 out of 5 stars review

Verified Purchase

Get the pedestals!

I had my ducts cleaned and fully checked just prior to installation but every dryer load I have run since it got installed says 80% duct blockage??? Someone is scheduled to come check it out this week. Maybe the dryer vent dims bent too much because it’s stacked? Or maybe sitting too far from the duct wall?? However, I love it otherwise- getting stuff super clean and it doesn’t take forever and a day to wash like so many newer machines do. It’s way bigger than I imagined, washed a blanket today by itself and it barely took up any room in the drum. The washer also wrings stuff super dry so way less dryer time involved. If I had it to do over, though, I would put them on pedestals instead of stacking because I’ve got bad knees and the washer front loader is down so low, while the drum is so deep, and when it’s finished, the load of laundry ends up in the very back of it, involving much stooping and reaching for me- so, the space I saved by stacking wasn’t really worth the hassle. I hope they can fix the duct message. If so, I would definitely raise my review. This set has a ton of electronic features I never thought I would use, but I do! I don’t need the Bluetooth controls though. The machines give an abundance of load selections without going to the app.

Review from lg.com
Helpful?59NGNZ513YRC16423910069
reply from LG

Hi, Michelle. Thank you for sharing your experience with your LG Washer. It’s great to hear how well the washer performs—especially with its capacity, efficient spin cycle, and versatile load selections. The duct blockage alert on the dryer, despite having cleaned and checked the ducts prior to installation, does raise questions about the venting setup, especially with the stacked configuration. For reference, you can explore LG dryer installation and venting guidelines here: https://www.lg.com/us/support/help-library/lg-dryer-installation-guide-CT10000020-20150777965681. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this duct blockage alert and stacking setup issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James

Aug 29, 2023
kam2023
5 out of 5 stars review

Verified Purchase

The Perfect Washer

I am absolutely amazed by the performance of the LG 5.0 cu. ft. Mega Capacity Smart Front Load Energy Star Washer with TurboWash 360 and AI DD Built-In Intelligence! This washing machine has redefined my expectations when it comes to doing laundry, and I couldn't be more impressed. The Mega Capacity of this washer is a true game-changer. I can now wash larger loads in a single cycle, which not only saves me time but also reduces the number of loads I have to do overall. This is especially helpful when tackling bedding and bulkier items that used to be a hassle to wash. The TurboWash 360 feature is nothing short of incredible. It utilizes powerful jets to thoroughly and quickly clean my clothes, even in shorter cycles. The result is perfectly clean clothes in less time, without sacrificing cleaning quality. This is a lifesaver for those moments when I need clean clothes in a hurry. The AI DD Built-In Intelligence is like having a laundry expert right in my home. The washer uses advanced algorithms to detect the fabric type and load size, then optimizes the wash motion and time accordingly. This means my clothes receive the exact care they need, leading to better cleaning and fabric preservation. It's impressive how technology can make such a difference in the quality of my laundry. The Energy Star certification is a huge plus. Knowing that I'm using an energy-efficient appliance not only helps reduce my utility bills but also aligns with my commitment to being environmentally conscious. The smart capabilities of this washer are the icing on the cake. I can control and monitor my laundry remotely using my smartphone, and even receive notifications when the cycle is done. It's a level of convenience that I never knew I needed until now. Design-wise, this washer is sleek and modern, adding a touch of elegance to my laundry room. It's clear that LG has paid attention to both form and function. In conclusion, the LG 5.0 cu. ft. Mega Capacity Smart Front Load Energy Star Washer with TurboWash 360 and AI DD Built-In Intelligence is a powerhouse of a washing machine. Its capacity, speed, intelligence, and efficiency make it an absolute standout in the world of laundry appliances. If you're looking for a washer that can handle your laundry needs with ease and sophistication, this is the one to choose!

Review from lg.com
Helpful?59NGNZ513YRC16423910069
Mar 28, 2024
Jim 1970
5 out of 5 stars review

Verified Purchase

Easy to to laundry!

[This review was collected as part of a promotion.] We have had the washer for a month now and we are very pleased with the quality and especially the AI wash cycle. This all the guess work out. The washer determines the amount of water and the temps for the clothes.

Review from lg.com
Helpful?59NGNZ513YRC16423910069
reply from LG Digital Care Team

Hi Jim, thanks for sharing your experience with your 5.0 cu. ft. Mega Capacity Smart Front Load Washer WM6500HBA. It’s great to hear how much you’re enjoying it after the first month. The AI Wash cycle really does take the guesswork out of laundry—automatically adjusting water levels and temperature makes the whole process smoother and more efficient. If you ever need anything, feel free to reach out to lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Rich

Nov 10, 2023
JWC62
5 out of 5 stars review

Verified Purchase

Love the "smart" capabilities. Works beautifully.

Everything is working great so far. I love the intelligence. I get a notification on my devices when the load is complete so that the load doesn't sit there and sour. It will even let me start it up again so that doesn't happen, right from the app. Functionality is great on all levels, and I also love the coordination with the dryer. When the wash load is complete the dryer is waiting and "knows" exactly the type of load that just finished in the washer, and recommends what dry cycle to utilize, which is already cued up to start with a press of the button. There's also a checklist provided to ensure you've cleaned the dryer lint screen, added the dryer sheet, etc. Couldn't be happier with bot the new LG Washer and the LG Dryer.

Review from lg.com
Helpful?59NGNZ513YRC16423910069
Jan 15, 2024
eryan82
5 out of 5 stars review

Verified Purchase

Great features and washes well!

I’ve been using this washer for a couple months now with zero issues. I love the smart features on it and the AI wash seems to be washing the clothes as they should be.

Review from lg.com
Helpful?59NGNZ513YRC16423910069
Feb 17, 2024
StuTO
5 out of 5 stars review

Verified Purchase

Great washer

We love this washer. It is quick, quiet, and doesn't "walk" across the floor. And when the load is finished, we get a verbal notification via Alexa.

Review from lg.com
Helpful?59NGNZ513YRC16423910069
Jul 11, 2023
Sean1988
5 out of 5 stars review

Verified Purchase

Great performance and durability

After a month usage, I can see the difference performance compared with my old washer. My clothes are like new after washing. So far it showed good durability since the control is so simple.

Review from lg.com
Helpful?59NGNZ513YRC16423910069
Feb 2, 2024
RH79
5 out of 5 stars review

Verified Purchase

Love my LG front loaders

I have had LG in the past and always happy with the brand. I love my new set and all the features it offers, along with cool colors. I haven't had this set but a few months but I do not foresee any issues.

Review from lg.com
Helpful?59NGNZ513YRC16423910069
Feb 14, 2024
5356
5 out of 5 stars review

Verified Purchase

Replacing our 25 year old washer and dryer

[This review was collected as part of a promotion.] We love this washer. It has great features, besides being more quiet than our old 25 year old washer. My wife loves the app for both sasher and dryer.

Review from lg.com
Helpful?59NGNZ513YRC16423910069