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Customer reviews for 5.0 cu.ft. Ultra Large Capacity Front Load Washer with TurboWash360™, TurboSteam and Wi-Fi Connectivity, White for
5.0 cu.ft. Ultra Large Capacity Front Load Washer with TurboWash360™, TurboSteam and Wi-Fi Connectivity, White
4.3 out of 5 stars
stars
128 ratings128 reviews
  1. 5 stars73% (93)
  2. 4 stars9% (12)
  3. 3 stars5% (6)
  4. 2 stars6% (8)
  5. 1 star7% (9)
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Showing 31-40 of 128 reviews
May 13, 2024
Reviewer name: Zeke1129
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

King of Dryers

[This review was collected as part of a promotion.] I been using this dryer for about 2 weeks and it’s absolutely amazing! Yes it does take longer to dry clothes and that has been a very minor adjustment for us but it has allowed us to configure our laundry room to how we wanted by staking out equipment. Super quiet and our room doesn’t feel like a sauna after a load or two. I’m a stickler for maintenance with anything I own so by this dryer needing to be maintained a little different and more often isn’t an issues for me either. I recommend this machine 100% you can watch my YouTube video on this dryer @Texas_G_Longhorns

Review from lg.com
Helpful?2BXKH6O3JLSI16423910069
Jan 24, 2024
Reviewer name: PCMalo
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

4 1/2 stars

I'm giving the washer five stars because of its performance. It really does an excellent job. However, I would like to take 1/2 star away if I could for the fact that the screen display is so dim as to be almost unusable. That seems like a serious oversite and something that would be extremely easy to address and fix.

Review from lg.com
Helpful?2BXKH6O3JLSI16423910069
Jan 4, 2024
Reviewer name: RCMC1105
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Exceeds Expectations

[This review was collected as part of a promotion.] Have had washer for a few weeks now and couldn't be more pleased. Researched and found positive reviews including consumer reports which I have now confirmed to not only meet but exceed expectations. Washer is well made quite solid and a breeze to operate. My spouse and I are very happy with our purchase of this washer.

Review from lg.com
Helpful?2BXKH6O3JLSI16423910069
Sep 19, 2023
Reviewer name: Goddess of the Laundry
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Get the pedestals!

I had my ducts cleaned and fully checked just prior to installation but every dryer load I have run since it got installed says 80% duct blockage??? Someone is scheduled to come check it out this week. Maybe the dryer vent dims bent too much because it’s stacked? Or maybe sitting too far from the duct wall?? However, I love it otherwise- getting stuff super clean and it doesn’t take forever and a day to wash like so many newer machines do. It’s way bigger than I imagined, washed a blanket today by itself and it barely took up any room in the drum. The washer also wrings stuff super dry so way less dryer time involved. If I had it to do over, though, I would put them on pedestals instead of stacking because I’ve got bad knees and the washer front loader is down so low, while the drum is so deep, and when it’s finished, the load of laundry ends up in the very back of it, involving much stooping and reaching for me- so, the space I saved by stacking wasn’t really worth the hassle. I hope they can fix the duct message. If so, I would definitely raise my review. This set has a ton of electronic features I never thought I would use, but I do! I don’t need the Bluetooth controls though. The machines give an abundance of load selections without going to the app.

Review from lg.com
Helpful?2BXKH6O3JLSI16423910069
reply from LG

Hi, Michelle. Thank you for sharing your experience with your LG Washer. It’s great to hear how well the washer performs—especially with its capacity, efficient spin cycle, and versatile load selections. The duct blockage alert on the dryer, despite having cleaned and checked the ducts prior to installation, does raise questions about the venting setup, especially with the stacked configuration. For reference, you can explore LG dryer installation and venting guidelines here: https://www.lg.com/us/support/help-library/lg-dryer-installation-guide-CT10000020-20150777965681. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this duct blockage alert and stacking setup issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James

Oct 13, 2023
Reviewer name: scrub_daddy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Overall solid

So far, excellent for both washer and dryer. I love the pedestal, quiet, and great reminders and options through the app. Don't use pods, scent boosters, or softeners - they'll mess up your machines in the long term. It's a marketing strategy companies use, so you'll have to replace your appliances sooner. Just use liquid detergent. Also, these machines are good enough they don't need those things.

Review from lg.com
Helpful?2BXKH6O3JLSI16423910069
Mar 15, 2024
Reviewer name: 5356
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Matching Washer and Dryer

[This review was collected as part of a promotion.] We bought our LG washer last month and it's great. We also bought the matching dryer in the dark gray. They're much quieter than our old machines. My wife likes that she operate them with app. Pretty cool.

Review from lg.com
Helpful?2BXKH6O3JLSI16423910069
reply from LG Digital Care Team

Hi there, thank you for taking a moment to share your experience. We understand you’re enjoying the 5.0 cu. ft. Mega Capacity Smart Front Load Washer, model WM6500HBA, and it’s great to hear how well it pairs with your matching dryer. The quieter performance and app control are standout features, and it’s wonderful that your household is getting so much value from them. If you ever need assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich

Jul 23, 2023
Reviewer name: TomA1224
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

extremely fast

I am extremely satisfied it does a great cleaning clothes and is very fast . It is very quiet and the design is much better than other brands. I would recommend this product to anyone

Review from lg.com
Helpful?2BXKH6O3JLSI16423910069
Feb 17, 2024
Reviewer name: StuTO
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great washer

We love this washer. It is quick, quiet, and doesn't "walk" across the floor. And when the load is finished, we get a verbal notification via Alexa.

Review from lg.com
Helpful?2BXKH6O3JLSI16423910069
Feb 14, 2024
Reviewer name: 5356
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Replacing our 25 year old washer and dryer

[This review was collected as part of a promotion.] We love this washer. It has great features, besides being more quiet than our old 25 year old washer. My wife loves the app for both sasher and dryer.

Review from lg.com
Helpful?2BXKH6O3JLSI16423910069
Dec 19, 2023
Reviewer name: Diane 27
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great features

[This review was collected as part of a promotion.] I love it. It has everything that I wanted in a washer. I can wash a queen size blanket (and not have to go to the laundry).

Review from lg.com
Helpful?2BXKH6O3JLSI16423910069