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Customer reviews for 5.0 cu.ft. Ultra Large Capacity Front Load Washer with TurboWash360™, TurboSteam and Wi-Fi Connectivity, White for
5.0 cu.ft. Ultra Large Capacity Front Load Washer with TurboWash360™, TurboSteam and Wi-Fi Connectivity, White
4.3 out of 5 stars
stars
126 ratings126 reviews
  1. 5 stars73% (92)
  2. 4 stars9% (11)
  3. 3 stars5% (6)
  4. 2 stars6% (8)
  5. 1 star7% (9)
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Showing 121-126 of 126 reviews
Feb 17, 2024
IsNotHappy
1 out of 5 stars review

Insanely loud spin cycle.

[This review was collected as part of a promotion.] Do not buy!  Spin cycle sounds like a black hawk helicopter inside your house.

Review from lg.com
Helpful?59NGNZ513YRC16423910069
reply from LG Digital Care Team

Hey there, black hawk down. Noises during the spin cycle can be caused by laundry becoming unbalanced in the drum, foreign objects stuck in the tub, or the washer not being level. Let's try a few tips that may help to resolve this. Identify the Problem. Firstly, you need to identify the source of the problem. Check the Load. An overloaded washing machine is a common cause of noise during the spin cycle. Level the Washing Machine. Check the Drum. If none of these tips prove helpful. We're always here to help resolve. Simply, send us a private message on social media using the handle @LGUSSupport with the serial/model and phone number. We're here where the red flags are waiting to help. ~Tanisha

Jan 15, 2025
Jack The Racer ft
5 out of 5 stars review

[This review was collected as part of a promotion.] Washer works great. It's the first LG washer that we purchased and love it.

Review from lg.com
Helpful?59NGNZ513YRC16423910069
reply from LG Digital Team

We’re so happy to hear that you’re loving your first LG front load washer! It’s awesome to know it’s working great for you. We’re all about providing top-notch performance and reliability, and it’s fantastic that you’re experiencing both. Thanks for choosing LG! 😊✨ ^Anthony

Jul 8, 2024
bappraisal
5 out of 5 stars review

Washer/dryer combo

This washer has all the awesome features that one would expect from LG

Review from lg.com
Helpful?59NGNZ513YRC16423910069
Nov 12, 2024
Makarand Raut
5 out of 5 stars review

Great Features

Very easy to use smart front load washer. It has all the features for daily needs.

Review from lg.com
Helpful?59NGNZ513YRC16423910069
reply from LG

Hi, Makarand. We appreciate you taking a moment to share your experience. It’s great to hear that your LG Washer (WM6500HBA) model has been delivering all the features you need for your daily laundry routine. That combination of smart convenience and user‑friendly design is exactly what this model is built to provide, and it’s wonderful to know it’s been a strong fit in your home. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ ‑LG Digital Care Team ^Juvy

Dec 31, 2024
KALPANA65
5 out of 5 stars review

QUIET OPERATION NEED QUIETER

LOVE, EASY TO OPERATE, NEED BIG SCREEN LIKE CAR NAGIVATION

Review from lg.com
Helpful?59NGNZ513YRC16423910069
reply from LG Digital Care Team

Hey there. Thanks for your feedback on your LG washer! It’s great to hear that you love how easy operating is. A larger screen, like those in-car navigation systems, would definitely make it even more user-friendly. We’ll pass that suggestion along to our innovation team! For more feedback or questions, private message us on social media @LGUSSupport​. Thanks for making LG a part of your home!​​ ^David

Dec 10, 2024
RDCS
1 out of 5 stars review

Horrible warrantee service!

Literally the WORST experience dealing with LG!!!!

Review from lg.com
Helpful?59NGNZ513YRC16423910069
reply from LG Digital Care Team

Hey there! Our goal is always to ensure that you have a great experience with your LG washer/dryer combo unit while using it and also getting it serviced whenever needed. So we can look into this further with you, please send us a private message on social media at @LGUSSupport with your contact details, model number, details about what's happening with your units, and details about your previous conversation with support, and we'll be ready to help! *Josh