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Customer reviews for 5.0 cu.ft. Ultra Large Capacity Front Load Washer with TurboWash360™, TurboSteam and Wi-Fi Connectivity, White for
5.0 cu.ft. Ultra Large Capacity Front Load Washer with TurboWash360™, TurboSteam and Wi-Fi Connectivity, White
4.3 out of 5 stars
stars
128 ratings128 reviews
  1. 5 stars73% (93)
  2. 4 stars9% (12)
  3. 3 stars5% (6)
  4. 2 stars6% (8)
  5. 1 star7% (9)
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Showing 111-120 of 128 reviews
Nov 2, 2024
Reviewer name: LG washer and LG washer
2 out of 5 stars
2 out of 5 stars review

Do not like them

[This review was collected as part of a promotion.] I do not like the washer the cycles are to long. I do not like the dryer the clothes comes out with lots of wrinkles

Review from lg.com
Helpful?2BXKH6O3JLSI16423910069
reply from LG Digital Care Team

Hey there! You should always have a quick wash cycle whenever you have a laundry day so you can have the best experience. This link (http://spr.ly/6428Se3Hi) helps explain why the time for a wash cycle is extended. So we can make sure everything is running at 100%, please send us a private message on social media at @LGUSSupport with your contact details, model number, and what troubleshooting you've already tried, and we'll be ready to help! *Josh

Dec 31, 2024
Reviewer name: Nan04
5 out of 5 stars
5 out of 5 stars review

Great features

We bought this washer a month ago and we are very pleased with it. I was surprised how easy it was to add a washing cycle to the main cycle menu. The large capacity is great for a king size quilted bedspread.

Review from lg.com
Helpful?2BXKH6O3JLSI16423910069
reply from LG Digital Team

We’re so happy to hear that you’re enjoying your new washer Nan! It’s awesome that you found it easy to add a washing cycle to the menu – we’re all about making things as convenient as possible for you. And we’re thrilled to know the large capacity is making laundry days easier, especially for your king-size bedspread! Thanks for choosing LG! 🧺💙 ^Anthony

Aug 18, 2024
Reviewer name: MarkS527
5 out of 5 stars
5 out of 5 stars review

Nice washer, like the features with ThinQ app!

We have had our washer for a couple weeks, it is replacing another similar LG washer which was about 10 years old and was problem free. Replaced because we wanted an LG ventless heat pump dryer and this matches it.

Review from lg.com
Helpful?2BXKH6O3JLSI16423910069
reply from LG

Hello, Mark! What a great review to read. We’re excited to hear your LG Washer is settling in nicely and that your previous LG unit served you well for a full decade. Pairing it with the new LG ventless heat pump dryer sounds like a perfect match — both in performance and style! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Jan 18, 2025
Reviewer name: Clv_
5 out of 5 stars
5 out of 5 stars review

Great machine

Great machine. It cleans my clothes the way I need it to and I am able to control the machine from my phone which is a huge plus.

Review from lg.com
Helpful?2BXKH6O3JLSI16423910069
reply from LG Digital Team

Hey there—thanks for sharing! Truly a clean machine dream! 🧼✨ We're happy to hear your clothes are coming out just the way you like with your LG washer’s mega capacity and smart ThinQ controls. Convenience and clean clothes at your fingertips! 📱 If you ever need us, we're always available to help on social media @LGUSSupport! *Joseph

Jan 15, 2025
Reviewer name: Jack The Racer ft
5 out of 5 stars
5 out of 5 stars review

[This review was collected as part of a promotion.] Washer works great. It's the first LG washer that we purchased and love it.

Review from lg.com
Helpful?2BXKH6O3JLSI16423910069
reply from LG Digital Team

We’re so happy to hear that you’re loving your first LG front load washer! It’s awesome to know it’s working great for you. We’re all about providing top-notch performance and reliability, and it’s fantastic that you’re experiencing both. Thanks for choosing LG! 😊✨ ^Anthony

Dec 13, 2024
Reviewer name: w3124
5 out of 5 stars
5 out of 5 stars review

review

[This review was collected as part of a promotion.] great machine, quiet, does good work. i would like more information on your products.

Review from lg.com
Helpful?2BXKH6O3JLSI16423910069
reply from LG Digital Care Team

Hi there, we understand and appreciate you taking the time to share your experience with the 5.0 cu. ft. Mega Capacity Smart Front Load ENERGY STAR® Washer with TurboWash® 360° and AI DD® Built‑In Intelligence, model WM6500HWA. It’s great to hear that the washer is performing quietly and delivering strong results — this model is designed for powerful cleaning with smart efficiency. Since you mentioned wanting more information, one helpful tip is to explore the AI DD® and TurboWash® 360° features in the settings menu, as they offer additional customization for different fabric types and load sizes. You can explore the full product details here: https://www.lg.com/us/washers/lg-wm6500hwa-front-load-washer If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. ^Rich

Feb 17, 2024
Reviewer name: IsNotHappy
1 out of 5 stars
1 out of 5 stars review

Insanely loud spin cycle.

[This review was collected as part of a promotion.] Do not buy!  Spin cycle sounds like a black hawk helicopter inside your house.

Review from lg.com
Helpful?2BXKH6O3JLSI16423910069
reply from LG Digital Care Team

Hey there, black hawk down. Noises during the spin cycle can be caused by laundry becoming unbalanced in the drum, foreign objects stuck in the tub, or the washer not being level. Let's try a few tips that may help to resolve this. Identify the Problem. Firstly, you need to identify the source of the problem. Check the Load. An overloaded washing machine is a common cause of noise during the spin cycle. Level the Washing Machine. Check the Drum. If none of these tips prove helpful. We're always here to help resolve. Simply, send us a private message on social media using the handle @LGUSSupport with the serial/model and phone number. We're here where the red flags are waiting to help. ~Tanisha

Oct 20, 2024
Reviewer name: Boot15
5 out of 5 stars
5 out of 5 stars review

Great size drum for large loads.

[This review was collected as part of a promotion.] Very good washing machine. Large drum, will fit king quilts and mattress cover.

Review from lg.com
Helpful?2BXKH6O3JLSI16423910069
reply from LG

Hi, there. Thank you for sharing your experience with us. It’s great to hear how well your LG Washer (WM6500HBA) model is working for your home. This unit is designed with a large Ultra Large Capacity drum, making it ideal for bulky items like king‑size quilts and mattress covers while still delivering powerful cleaning performance. Its TurboWash 360 technology and AI Direct Drive help ensure efficient, fabric‑care‑focused washing with every load. If you need further assistance, please email us at lgdigitalcare@lg.sprinklrsupport.com. #Life’s Good❤️ ‑LG Digital Care Team ^Juvy

Aug 13, 2024
Reviewer name: LG Turbo
4 out of 5 stars
4 out of 5 stars review

Press and Go

[This review was collected as part of a promotion.] I am happy with the LG washer. No excessive knobs to press. Wonderful machine.

Review from lg.com
Helpful?2BXKH6O3JLSI16423910069
Apr 30, 2023
Reviewer name: kwilly
5 out of 5 stars
5 out of 5 stars review

Washing Machine

[This review was collected as part of a promotion.] always wanted a front loader finally got one and it really lived up to my expectation

Review from lg.com
Helpful?2BXKH6O3JLSI16423910069
reply from social/LG

Congratulations! Glad to hear you love to use your LG Dish Washer #LifesGood when the features available in your dish washer make cleaning seem like less of a chore! Should you ever need support, don't hesitate to contact us via phone or chat support. The details of these options can be found here: https://www.lg.com/us/support/contact. ^Tanisha