Everything is working great so far. I love the intelligence. I get a notification on my devices when the load is complete so that the load doesn't sit there and sour. It will even let me start it up again so that doesn't happen, right from the app. Functionality is great on all levels, and I also love the coordination with the dryer. When the wash load is complete the dryer is waiting and "knows" exactly the type of load that just finished in the washer, and recommends what dry cycle to utilize, which is already cued up to start with a press of the button. There's also a checklist provided to ensure you've cleaned the dryer lint screen, added the dryer sheet, etc. Couldn't be happier with bot the new LG Washer and the LG Dryer.

This washer washes very well and is so quiet. It uses hardly any water but gets everything clean. It has so many options for different clothing and I love that it has a coldwater setting as I normally use Tide ColdWater detergent. It is very easy to use and change options. I have other LG appliances and really like the ThinQ app as I can keep track of everything on my phone and get notified when the wash is complete. I hadn't planned to buy black but picked this washer for its features and the color is just beautiful. Would highly recommend.

So far, excellent for both washer and dryer. I love the pedestal, quiet, and great reminders and options through the app. Don't use pods, scent boosters, or softeners - they'll mess up your machines in the long term. It's a marketing strategy companies use, so you'll have to replace your appliances sooner. Just use liquid detergent. Also, these machines are good enough they don't need those things.

[This review was collected as part of a promotion.] Love this machine. It has 5 sprayer jets that inject water/soap onto the clothes. The rinse cycle is great. The machine drains the water completely and uses fresh water up to 3 times during a cycle. It will rinse up to 3 times which is great for heavier items like jeans and towels. If you remember at the last minute your favorite outfit needs washed, there is a quick wash cycle that is 18 mins long. I have notice our water bill has gone down by 1 cubic foot of water. And the machine is very quiet. You do need a pedestal for the machine because it sits so low. It spins clothes so incredible dry with 1300 rpm. Jeans take 25 mins to dry.

[This review was collected as part of a promotion.] Return customer after 15 yrs. This new once is actually a replacement for the one we picked up. We requested replacement since after unboxing there was damage to the front in that there was a dent. So we quickly returned and received replacement same day. Love the functions, the app and AI intelligence. Also love the color which appears more of a deep charcoal grey. Love everything about it. We have the matching dryer too.

We purchased this to replace an older LG washer and dryer that was in the home we purchased about 3 years ago. The older combo unit was from 2017. We originally were searching for another brand, due to the common problem with front load washers, which is the tub evacuation pump failure. Also add the annoyance of having to open the bottom of the washer to drain the dirt trap every month as suggested. After reading reviews of other brands, we decided to go with the brand we know best, so we're aware of the problems that could arise and wouldn't have to experience a new set of concerns with the other washer and dryer units. This new washer is extremely quiet, and more efficient in the way it cleans clothes. After about 20 loads or so, it called for a drum cleaning, which was a nice feature. Hopefully a preventative step in longevity. The fit and finish is nice, extremely well put together and hopefully it will give us years of trouble free use...fingers crossed. With all appliances, you get what you pay for and the price group for this particular washer, with the features offered was fair. It wasn't the cheapest, wasn't the most expensive, but I felt the updated features offered value over the competition. Overall we're happy with the purchase and look forward to adding more LG products in our home.

I am absolutely amazed by the performance of the LG 5.0 cu. ft. Mega Capacity Smart Front Load Energy Star Washer with TurboWash 360 and AI DD Built-In Intelligence! This washing machine has redefined my expectations when it comes to doing laundry, and I couldn't be more impressed. The Mega Capacity of this washer is a true game-changer. I can now wash larger loads in a single cycle, which not only saves me time but also reduces the number of loads I have to do overall. This is especially helpful when tackling bedding and bulkier items that used to be a hassle to wash. The TurboWash 360 feature is nothing short of incredible. It utilizes powerful jets to thoroughly and quickly clean my clothes, even in shorter cycles. The result is perfectly clean clothes in less time, without sacrificing cleaning quality. This is a lifesaver for those moments when I need clean clothes in a hurry. The AI DD Built-In Intelligence is like having a laundry expert right in my home. The washer uses advanced algorithms to detect the fabric type and load size, then optimizes the wash motion and time accordingly. This means my clothes receive the exact care they need, leading to better cleaning and fabric preservation. It's impressive how technology can make such a difference in the quality of my laundry. The Energy Star certification is a huge plus. Knowing that I'm using an energy-efficient appliance not only helps reduce my utility bills but also aligns with my commitment to being environmentally conscious. The smart capabilities of this washer are the icing on the cake. I can control and monitor my laundry remotely using my smartphone, and even receive notifications when the cycle is done. It's a level of convenience that I never knew I needed until now. Design-wise, this washer is sleek and modern, adding a touch of elegance to my laundry room. It's clear that LG has paid attention to both form and function. In conclusion, the LG 5.0 cu. ft. Mega Capacity Smart Front Load Energy Star Washer with TurboWash 360 and AI DD Built-In Intelligence is a powerhouse of a washing machine. Its capacity, speed, intelligence, and efficiency make it an absolute standout in the world of laundry appliances. If you're looking for a washer that can handle your laundry needs with ease and sophistication, this is the one to choose!

Loving our new machines from LG. I wish I could save custom settings for future use, even making them the default setting when you turn on the machine.

So far I’m very happy with the washer. Sometimes I think the rinse cycle doesn’t get all the soap out. In hindsight, I wish I had purchased a unit that would allow me to open the other way, ie hinge on the left.

Unimpressed. My 1994 Maytag did a better job. I won't be buying LG again.