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Customer reviews for LG Single Unit Front Load WashTower with 4.5 cu. ft. Washer and 7.4 cu. ft. Gas Dryer for
LG Single Unit Front Load WashTower with 4.5 cu. ft. Washer and 7.4 cu. ft. Gas Dryer
4.6 out of 5 stars
stars516 ratings516 reviews
  1. 5 stars77% (395)
  2. 4 stars13% (69)
  3. 3 stars4% (19)
  4. 2 stars2% (10)
  5. 1 star4% (23)
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Showing 431-440 of 516 reviews
Feb 6, 2021
meli4733
5 out of 5 stars review

Smart laundry

My very first laundry at my very first condo. Maximized the laundry size with small space. We are very happy about and size. Style and features. Very smart too. For dryer it figure out how long it will run dryer machine and stop. After the delivery, next day we did laundry all day. Still need to learn how to use it but we are going to keep it forever.

Review from lg.com
Helpful?3CFH0XQZMI4316422905230
Jun 20, 2022
Laura Homeowner
1 out of 5 stars review

Great example on modern tech ease removing key fea

We have had this set for a few months now. Key features are missing and no matter the settings even with steam things are coming out of the dryer crunchy and wrinkly. No whites cycle on washer. No ability to set water temp to cold and have it stay that way as a default for your wash. No air fluff on the dryer. In fact, their dry sensors are so"advanced" that the dryer just shuts off when you try to put something in to fluff it. No time dry settings.

Review from lg.com
Helpful?3CFH0XQZMI4316422905230
reply from Social Media

We hate to hear this and thank you for your feedback. We will be happy to pass this along to our product developers.^Sandy

Jan 25, 2021
PSLarry
5 out of 5 stars review

Our second LG Laundry Products: The BEST !!!

[This review was collected as part of a promotion.] We have an LG Washer and Dryer in our former home for years. They were fantastic and worked flawlessly. We moved to our new home and just replaced our old upright Kenmore units and got the LG Washtower. It is just great. The clothes are so clean and soft. We didn't realize how well the LG's work until we didn't use them the last year. We're glad to be back.

Review from lg.com
Helpful?3CFH0XQZMI4316422905230
Jan 12, 2021
Evosborne
5 out of 5 stars review

So quiet and clean

[This review was collected as part of a promotion.] We had the nastiest old washer and dryer for So long, this new combo is so quiet I can’t tell from the other side of the house that it’s on. Now that we have this, we see that our clothes were never really getting all that clean. Life is good!

Review from lg.com
Helpful?3CFH0XQZMI4316422905230
Apr 6, 2021
Cattymom
3 out of 5 stars review

Connectivity required

[This review was collected as part of a promotion.] This washer/dryer combo cleans and dries like a dream (and quietly). I do like the basic functions but have been unable to hook it up to wifi, so can't connect to the app. This was really my only option based on space, so it's fine. I wish I could get better support to troubleshoot wifi issues.

Review from lg.com
Helpful?3CFH0XQZMI4316422905230
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane

Jul 23, 2024
Nycolefitz
1 out of 5 stars review

Beautiful Looking SUBPAR Washing Machine

[This review was collected as part of a promotion.] I've had the LG WashTower for about a month now and love the look and compact size of the machine. Unfortunately, I am VERY VERY disappointed in its washing capabilities. It simply does not get my clothes clean. I've run a few test washes where I will lightly soil a light towel or old shirt (and I mean lightly soil with a spot of juice) and even after pretreating, washing on HEAVY SOIL setting, with 2 Extra Rinses the spot is still very much there. The clothes don't even smell clean. I assumed maybe there was a problem with the installation so had an LG tech come out and run some tests. The tech confirmed the machine is working as it should be. If you want an aesthetically pleasing washer dryer combo appliance, this fits the bill. If you want a decent washing machine that actually washes your clothes. I'd go in a different direction.

Review from lg.com
Helpful?3CFH0XQZMI4316422905230
reply from LG

Hi, Nycole. Thank you for sharing your experience with the LG WashTower (WKGX201HGA) model. We're glad you like the unit's look and compact size. However, we understand your concern about its washing performance. We strive to provide high-quality products and exceptional customer service that exceed our customer's needs and expectations. For help, you may adjust the load size, try a different wash cycle, clean the detergent dispenser, and perform a tub clean cycle. For more information, visit https://www.lg.com/us/support/help-library/lg-top-load-washing-machine-washing-laundry-is-not-clean-CT00000305-20153067419949. For more assistance, please reach out to us on social media @LGUSSupport. ^Juvy

Jan 3, 2021
Rick92040
5 out of 5 stars review

Large inside, small footprint

[This review was collected as part of a promotion.] My short wife had problems reaching the controls of our old stacked unit. This one isn't a problem and she can reach the things at the bottom of the dryer. It's a large capacity unit in a small space and because it came already stacked it was easy to install. It comes stacked so it was easy to install. I like that the dryer knows what was just washed and sets the dryer accordingly.

Review from lg.com
Helpful?3CFH0XQZMI4316422905230
Aug 22, 2024
Phazen
1 out of 5 stars review

LG ThinQ Washer Dryer combo. Looks nice, broken

I bought this 8 months ago and it has been broken for the last 2 months. The main board is bad and not suppling voltage to gas valves. So no heat. LG is trying to fix it. I have had to call them many times. They are trying though. Getting GAS error.

Review from lg.com
Helpful?3CFH0XQZMI4316422905230
reply from LG Social

Hey there. We truly appreciate you reaching out to us and providing us with feedback on your experience so far. We appreciate you giving us the chance to repair it. We always have our customer's back, so no need to worry; at the end of the day we will ensure you have a top-notch working WashTower. If you have any further questions or concerns, please feel free to send us a private message at LGUSSupport. We are with you every step of the way! ~Ivy

Dec 11, 2020
Ruscon
5 out of 5 stars review

Better than expected!

[This review was collected as part of a promotion.] Our set is a gift from family. We live in a 2 story home with laundry in basement. Our family said “no more steps”.. well we didn’t like that very much! We are in our 80’s and healthy but we did it and couldn’t be happier. Both washer and dryer run smoothly and hum quietly. Minimum water and drying time. So very pleased!

Review from lg.com
Helpful?3CFH0XQZMI4316422905230
Nov 16, 2020
MVLSR
5 out of 5 stars review

I love the design and look of this solo comb unit!

Our 4 year old Samsung washer started having problems with stopping during various Our I had purchased matching Samsung washer/dryer 4 years ago and had problems with the washer. A technician came out and determined there was a short problem. He said he would order the part and come back out in a week. We then received a letter from Lowe's saying it would cost more to repair it than it was worth so they refunded our purchase price. I'm not buying anymore Samsung appliances since I've had nothing but problems with them. This situation required me to do some research for a new washer. We had stacked our Samsung washer and dryer due to limited space so I wanted another stackable combo unit. I decided to go with LG this time since I've had better luck with their products. I then found this new designed one piece washer/dryer unit so I purchased it from Home Depot this time (online purchase). This combo one-piece unit is 2 inches shorter than the previous Samsung washer/dryer stackable separate units and 1 inch less deep so it fit my space very well. I use a gas dryer and I did the installation myself and luckily no water or gas leaks! This single combo-unit runs well and they are quieter than the old Samsung separate units. I like the sleek design of this new LG combo unit and how the close the washer and dryer controls are. It looks very stylish and has operated very well so far. I would definitely recommend this unit for those who have space issues.

Review from lg.com
Helpful?3CFH0XQZMI4316422905230