Hello! We appreciate you sharing your experience with your LG Washer Dryer Combo. It’s great hearing how the added functionality is making laundry day so much easier — no more trips up and down the stairs just to check on a cycle. Convenience like that really transforms the whole routine, and it’s wonderful knowing your LG unit is delivering exactly that! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Hi, Ivy. Thank you for sharing your experience with us. It’s great to hear that your LG Wash Tower (WKGX201HWA) model has been running quietly, staying steady without excessive shaking, and performing well overall. This model is built for smooth operation and efficient cleaning and drying, so it’s wonderful to know it’s meeting your expectations. If you need further assistance, please email us at lgdigitalcare@lg.sprinklrsupport.com. #Life’s Good ❤️ – LG Digital Care Team ^Juvy

We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

We highly appreciate your honest feedback regarding your experience. We read from your feedback that you were having trouble with the product, and we would be pleased to assist you with this further, but we must switch to a platform that allows us to have back-and-forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport, and your contact information, and we'll be pleased to see what we can do to help. Thanks. ^Jolly

Hi, Paul! We’re excited to hear you’ve been enjoying your LG Washer Dryer Combo these past few weeks! This LG unit is designed to bring convenience and efficiency together, and it’s great knowing it’s settling in well and supporting your daily routine. We appreciate you taking a moment to share your experience! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James