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Customer reviews for LG Single Unit Front Load WashTower with 4.5 cu. ft. Washer and 7.4 cu. ft. Gas Dryer for
LG Single Unit Front Load WashTower with 4.5 cu. ft. Washer and 7.4 cu. ft. Gas Dryer
4.6 out of 5 stars
stars
519 ratings519 reviews
  1. 5 stars76% (397)
  2. 4 stars13% (69)
  3. 3 stars4% (19)
  4. 2 stars2% (10)
  5. 1 star5% (24)

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Showing 491-500 of 519 reviews
Feb 20, 2023
LG tower Review
3 out of 5 stars review

Lint collecting on dryer door outside of lint door

Pros: Compact Cons: Very few run cycles Clothes come out a little wrinkled There is lint/dirt collecting on the dryer door just outside of the lint collecting bin.

Review from lg.com
Helpful?3CFH0XQZMI4316422905230
reply from LG Social Media

Hi, there! Thank you for taking the time to communicate with us about your experience with the LG Single Unit Front Load LG WashTower™ with Center Control™ 4.5 cu. ft. Washer and 7.4 cu. ft. Gas Dryer model WKGX201HWA. We really appreciate the details you shared with us about the areas where we can improve. We will surely pass on your feedback to the rest of our team. Your feedback will help us maintain a fresh view on potential ways to refine our service and ensure that upcoming product developments to meet your expectations moving forward. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Danee

Sep 10, 2021
Terry122
1 out of 5 stars review

10 weeks old and dryer will not ignite on normal dry setting. Will ignite on some others but not all !! I was warned not to buy LG ,should have listened !

Review from lg.com
Helpful?3CFH0XQZMI4316422905230
reply from LGE Social Media

We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Nov 30, 2024
Liz LB
2 out of 5 stars review

No delay wash feature

[This review was collected as part of a promotion.] This particular model does NOT have a delay wash feature. Some do. They all should. Otherwise, a great unit.

Review from lg.com
Helpful?3CFH0XQZMI4316422905230
reply from LG Digital Care Team

Hey there Liz! We always want you to have a great experience with your LG wash tower so you can get the cycles you want. This link (https://tinyurl.com/2cdkws7s) helps you to download different cycles for the ThinQ app so you can find one to suit your laundry needs. If you need additional help, please send us a private message on social media at @LGUSSupport with your contact details and model number, and we'll be ready to help! *Josh

Aug 25, 2024
E023
1 out of 5 stars review

Very bad appliance

I bought this appliance 2 years ago and the washer always smells and the dryer door is peeling I call to get it fixed and they said it was cosmetic.DO NOT RECOMMEND

Review from lg.com
Helpful?3CFH0XQZMI4316422905230
reply from LG Digital Care Team

Hey there! We appreciate you leaving us a review on your LG WashTower. Fresh smells and squeaky clean finishes are what laundry is all about, so we'd love to help out more! At a glance, the most common causes of odor build-up in the washer are improper detergent use or routine maintenance neglect. To get started, we recommend checking out our page at http://spr.ly/6420mRd1p on odor build-up and how to get rid of it. We'd love to look into your options for the dryer finish on social media @LGUSSupport. Please include your model number when you message us! Our team will be with you every step of the way! *Joseph

May 6, 2023
RozM
1 out of 5 stars review

No delay wash function

[This review was collected as part of a promotion.] I work nights and used the delay wash function in my previous LG washers so that the cycle would end when i woke up. This model has no delay function. I am so disappointed

Review from lg.com
Helpful?3CFH0XQZMI4316422905230
reply from LG Social Media

We appreciate all feedback and thank you for bringing this to our attention. We would like to assist you with your LG Single Unit Front Load LG WashTower™ with Center Control™ 4.5 cu. ft. Washer and 7.4 cu. ft. Gas Dryer, model WKGX201HGA. It would be our pleasure to assist you with this, but we must switch to a platform that allows for back-and-forth conversation. Please send us a private message on Facebook or Twitter through @LGUSSupport, or call our Customer Service at (800) 243-0000, and we would be happy to help you out. ^Danee

Feb 21, 2021
Beach house rental works
5 out of 5 stars review

Beach House Washer Dryer rental for guests

[This review was collected as part of a promotion.] I bought this for space and in a closet type rental house at the beach. It’s perfect, love the process and dryer I some much better in that washing does remove most of the water

Review from lg.com
Helpful?3CFH0XQZMI4316422905230
Feb 15, 2021
janns
5 out of 5 stars review

Perfect fit

[This review was collected as part of a promotion.] Love the updated look and features. Still not sure I need wifi though.

Review from lg.com
Helpful?3CFH0XQZMI4316422905230
Feb 20, 2021
Gbid
5 out of 5 stars review

Great product

[This review was collected as part of a promotion.] This unit is a great space saver , very quiet . Replaced a loud crappy GE. LG is the way to go.

Review from lg.com
Helpful?3CFH0XQZMI4316422905230
Oct 5, 2024
Mbai89
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] I brought this because of color awesome color and LG is a trusty Brand.

Review from lg.com
Helpful?3CFH0XQZMI4316422905230
reply from LG

Hi, there. Thank you for sharing your experience with the LG Wash Tower (WKGX201HRA) model. It’s wonderful to hear that the unit’s impressive color quality and LG’s trusted reputation were key reasons for your purchase. This model stands out with its sleek design, advanced performance, and features that help deliver vibrant, accurate colors—making it a great addition to any home. To keep your unit performing at its best, we recommend checking the Display Settings and ensuring the Picture Mode is set to the option that best matches your viewing preference. If you need further assistance, please email us at lgdigitalcare@lg.sprinklrsupport.com. #Life’s Good❤️ ‑LG Digital Care Team ^Juvy

Dec 26, 2024
Anonymous
5 out of 5 stars review

Great LG Brand

[This review was collected as part of a promotion.] I bought this products 4 months ago and happy with this decision,

Review from lg.com
Helpful?3CFH0XQZMI4316422905230
reply from LG Digital Care Team

Hey there. Thanks for sharing your experience with the LG WashTower WKGX201HBA! We’re thrilled to hear it’s been an amazing addition to your home and that you’re happy with your decision. It’s designed to bring powerful performance and smart convenience to your laundry routine, and we’re so glad it’s delivering just that. For more feedback or questions, private message us on social media @LGUSSupport​. Thanks for making LG a part of your home!​​ 🙂 ^David #Life'sGood