Hi, there! Thank you for taking the time to communicate with us about your experience with the LG Single Unit Front Load LG WashTower™ with Center Control™ 4.5 cu. ft. Washer and 7.4 cu. ft. Gas Dryer model WKGX201HWA. We really appreciate the details you shared with us about the areas where we can improve. We will surely pass on your feedback to the rest of our team. Your feedback will help us maintain a fresh view on potential ways to refine our service and ensure that upcoming product developments to meet your expectations moving forward. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Danee

Hey there! We appreciate you leaving us a review on your LG WashTower. Fresh smells and squeaky clean finishes are what laundry is all about, so we'd love to help out more! At a glance, the most common causes of odor build-up in the washer are improper detergent use or routine maintenance neglect. To get started, we recommend checking out our page at http://spr.ly/6420mRd1p on odor build-up and how to get rid of it. We'd love to look into your options for the dryer finish on social media @LGUSSupport. Please include your model number when you message us! Our team will be with you every step of the way! *Joseph

Hello! We appreciate you sharing your experience with your LG Washer Dryer Combo. It’s great hearing how the added functionality is making laundry day so much easier — no more trips up and down the stairs just to check on a cycle. Convenience like that really transforms the whole routine, and it’s wonderful knowing your LG unit is delivering exactly that! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Hi there, thanks for sharing your thoughts on the Single Unit Front Load LG WashTower with Center Control, model WKGX201HWA. It’s great to hear the full‑size washer and dryer and the wide range of features are working well for your home. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. ^Rich #LifesGood ❤️

Hi, there. Thank you for sharing your experience with the LG Wash Tower (WKGX201HRA) model. It’s wonderful to hear that the unit’s impressive color quality and LG’s trusted reputation were key reasons for your purchase. This model stands out with its sleek design, advanced performance, and features that help deliver vibrant, accurate colors—making it a great addition to any home. To keep your unit performing at its best, we recommend checking the Display Settings and ensuring the Picture Mode is set to the option that best matches your viewing preference. If you need further assistance, please email us at lgdigitalcare@lg.sprinklrsupport.com. #Life’s Good❤️ ‑LG Digital Care Team ^Juvy