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Customer reviews for LG Single Unit Front Load WashTower with 4.5 cu. ft. Washer and 7.4 cu. ft. Gas Dryer for
LG Single Unit Front Load WashTower with 4.5 cu. ft. Washer and 7.4 cu. ft. Gas Dryer
4.5 out of 5 stars
stars
520 ratings520 reviews
  1. 5 stars76% (397)
  2. 4 stars13% (69)
  3. 3 stars4% (19)
  4. 2 stars2% (10)
  5. 1 star5% (25)

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Showing 441-450 of 520 reviews
Aug 7, 2022
Reviewer name: BAlmeida
3 out of 5 stars
3 out of 5 stars review

I've had my machine for a little over a year now and have tried trouble shooting before leaving any reviews in case of user error, but I keep noticing the same things. The dryer portion does not dry thoroughly if you're doing more than one load of laundry per day without changing the settings(bedding setting works best I've found). The washer portion worked fine for a few months then stopped draining entirely leaving clothes sopping wet. Had a tech come from where we bought it and he said there was nothing wrong with the machine. I have to empty the front drain of water after every load so that it would drain properly. When the wash first starts half of the soap is wasted right into the door gaskets because the jets trickle down the glass regardless of how full or empty the drum is. I've found work around but would not recommend this machine to anyone looking. Tl;dr decent machine if you don't mind DIY workarounds to get the best use out of it. Slim and attractive design.

Review from lg.com
Helpful?4C531ERHPV9D16422905230
reply from Social Media

We hate to hear this and thank you for taking the time to provide us your feedback. We will be happy to pass this along.^Sandy

Apr 6, 2021
Reviewer name: AOAO
5 out of 5 stars
5 out of 5 stars review

[This review was collected as part of a promotion.] The feature that really sealed the deal for us on the WashTower is the central control panel in the middle of the machine, which makes it so much more accessible than other models where the controls are separated and the dry controls are at the top. We also love the flat doors, which help keep our narrow walkway clear. Most front-loaders seem to have bulky bubble windows--these are much sleeker. We were concerned at first that the options in the control panel would be too overwhelming, but the menu is really easy to use. We've also been impressed with the sensors in the machines can determine how much time needs to be added to the dryer cycles.

Review from lg.com
Helpful?4C531ERHPV9D16422905230
Feb 9, 2021
Reviewer name: marshamarshamarsha
5 out of 5 stars
5 out of 5 stars review

I LOVE IT!!!!

[This review was collected as part of a promotion.] I bought it last month, and debated between this LG and another unit that also has excellent reviews. One Saturday morning, I was listening to "Home with Dean Sharp" (the "House Whisperer") on the radio and, voila! In this broadcast, he discussed laundry centers -- and this one received a rave review. That sold me. And now, the unit has sold me. I LOVE IT!!!

Review from lg.com
Helpful?4C531ERHPV9D16422905230
Dec 2, 2021
Reviewer name: Timmah11
3 out of 5 stars
3 out of 5 stars review

Good Features Just One Major Flaw

We purchased this unit because it fit the specific space where we were looking to put our washer and dryer. All of the features work as advertised and our clothes come great. Our only complaint is that the dryer doesn't seal and water leaks into the control panel.

Review from lg.com
Helpful?4C531ERHPV9D16422905230
reply from LGE Social Media

We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Mar 11, 2021
Reviewer name: Loro444
5 out of 5 stars
5 out of 5 stars review

What a Find!

[This review was collected as part of a promotion.] We moved into our 1705 home and the washer and dryer were in the middle of a space we walked through all of the time to get to our family room. This unit allowed us to tuck the washer and dryer into a corner and make the space beautiful. We are having a cabinet built to surround it. Now the space look terrific and by the way it does a wonderful job on doing laundry too! Here are before and after pics

Review from lg.com
Helpful?4C531ERHPV9D16422905230
Mar 4, 2021
Reviewer name: Susan V
5 out of 5 stars
5 out of 5 stars review

Love my new machine!

[This review was collected as part of a promotion.] My old LG was unable to be fixed after 10 years so I looked for a new model. We needed a stack due to space limitations. It was very hard to find the Wash Tower in the stores probably due to covid. I finally found one gas model at an independent store in Los Angeles. It was installed and went right to work! It is very quiet and washes the clothes efficiently. I'm waiting for my tech savvy son to hook my up with the ThinQ technology.

Review from lg.com
Helpful?4C531ERHPV9D16422905230
Jul 23, 2024
Reviewer name: Nycolefitz
1 out of 5 stars
1 out of 5 stars review

Beautiful Looking SUBPAR Washing Machine

[This review was collected as part of a promotion.] I've had the LG WashTower for about a month now and love the look and compact size of the machine. Unfortunately, I am VERY VERY disappointed in its washing capabilities. It simply does not get my clothes clean. I've run a few test washes where I will lightly soil a light towel or old shirt (and I mean lightly soil with a spot of juice) and even after pretreating, washing on HEAVY SOIL setting, with 2 Extra Rinses the spot is still very much there. The clothes don't even smell clean. I assumed maybe there was a problem with the installation so had an LG tech come out and run some tests. The tech confirmed the machine is working as it should be. If you want an aesthetically pleasing washer dryer combo appliance, this fits the bill. If you want a decent washing machine that actually washes your clothes. I'd go in a different direction.

Review from lg.com
Helpful?4C531ERHPV9D16422905230
reply from LG

Hi, Nycole. Thank you for sharing your experience with the LG WashTower (WKGX201HGA) model. We're glad you like the unit's look and compact size. However, we understand your concern about its washing performance. We strive to provide high-quality products and exceptional customer service that exceed our customer's needs and expectations. For help, you may adjust the load size, try a different wash cycle, clean the detergent dispenser, and perform a tub clean cycle. For more information, visit https://www.lg.com/us/support/help-library/lg-top-load-washing-machine-washing-laundry-is-not-clean-CT00000305-20153067419949. For more assistance, please reach out to us on social media @LGUSSupport. ^Juvy

Oct 14, 2023
Reviewer name: FernandoG526
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great features nice machine

I bought this 4 months ago and I already had service on it for leaking, Nice looking machine

Review from lg.com
Helpful?4C531ERHPV9D16422905230
May 31, 2021
Reviewer name: Chzhu
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great

I bought it a month and happy to get it. Washing is quite.

Review from lg.com
Helpful?4C531ERHPV9D16422905230
Mar 1, 2022
Reviewer name: JBurton
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great product and simple to use..

So far, so great.. Big improvement over our previous washer & dryer.

Review from lg.com
Helpful?4C531ERHPV9D16422905230