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Customer reviews for LG Single Unit Front Load WashTower with 4.5 cu. ft. Washer and 7.4 cu. ft. Gas Dryer for
LG Single Unit Front Load WashTower with 4.5 cu. ft. Washer and 7.4 cu. ft. Gas Dryer
4.6 out of 5 stars
stars
519 ratings519 reviews
  1. 5 stars76% (397)
  2. 4 stars13% (69)
  3. 3 stars4% (19)
  4. 2 stars2% (10)
  5. 1 star5% (24)
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Showing 411-420 of 519 reviews
Aug 5, 2022
NatashaH85
4 out of 5 stars review

Verified Purchase

Great washer & dryer so far

I bought the LG wash tower in June & it seems to work pretty well so far

Review from lg.com
Helpful?3CFH0XQZMI4316422905230
Oct 22, 2022
Single unit front load
1 out of 5 stars review

Verified Purchase

It broke in 3 weeks

I bought it amd have to have it replaced already. 1 month later

Review from lg.com
Helpful?3CFH0XQZMI4316422905230
reply from Social Media

We're sorry to hear this happened, and want to thank you for taking the time to communicate with LG about your experience with your LG washtower. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki

Aug 31, 2022
jaywik
4 out of 5 stars review

Verified Purchase

great feature and great look

love the way it looks along with the controls in the center

Review from lg.com
Helpful?3CFH0XQZMI4316422905230
Oct 17, 2021
turbtone
5 out of 5 stars review

Verified Purchase

Top of the line laundry center

Compact yet full featured laundry center. Quiet and great performance

Review from lg.com
Helpful?3CFH0XQZMI4316422905230
Feb 6, 2026
mejiaw
3 out of 5 stars review

Not the quality I expected

The wash tower is noisier than I expected it to be.

Review from lg.com
Helpful?3CFH0XQZMI4316422905230
reply from LG

Hello! Thank you for sharing your experience with your LG WashTower. Your feedback about the noise level gives a clear picture of what you’re noticing during operation, and it’s helpful to understand how the LG unit is performing in your home compared to what you expected. To allow us to properly investigate the details of your specific product model and to see how we can assist with your noise‑related issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for reference on your WashTower Troubleshooting Noises During the Cycle: https://www.lg.com/us/support/help-library/lg-washer-troubleshooting-noises-during-the-cycle--20150712819062 ^James

Apr 6, 2024
Very nice combo
5 out of 5 stars review

Lg tower washer WKGX201HRA

[This review was collected as part of a promotion.] This wash tower is a excellent choice I had two appliances taking up space this gave me enough room for a clothes folding table and nice laundry soap storage I have had a few washing machines over the last 35 years this one by far gives you the most clean clothes I've ever had come out of any washer by a long shot they smell good without scented detergents I use plant based detergents for my septic system and no fabric softners..I like that your phone alerts you clothes are washed and dried and you can even turn it off and on with your phone..The dryer is good but for some reason doing bedding I have to run on very dry to ensure my comforter has no damp spots when the dry cycle is complete.. If your on the fence I wouldn't hesitate to buy again very quiet very nice and efficient

Review from lg.com
Helpful?3CFH0XQZMI4316422905230
Jan 25, 2021
PSLarry
5 out of 5 stars review

Our second LG Laundry Products: The BEST !!!

[This review was collected as part of a promotion.] We have an LG Washer and Dryer in our former home for years. They were fantastic and worked flawlessly. We moved to our new home and just replaced our old upright Kenmore units and got the LG Washtower. It is just great. The clothes are so clean and soft. We didn't realize how well the LG's work until we didn't use them the last year. We're glad to be back.

Review from lg.com
Helpful?3CFH0XQZMI4316422905230
Dec 16, 2024
iJimJ
4 out of 5 stars review

Touch control panel not as intuitive as knobs

This replaced a washer/dryer with intuitive control knobs, so it took some time and experimentation to do what I wanted. The touch sensitive controls are not as intuitive. For example, I found myself pressing the top and bottom ends of the high/low range settings before I eventually realized it was a simple switch that cycled through all of the settings. It also took me awhile to understand that by clicking on the Timed Dry control when it was not lit, caused it to light up and the Temp Dry setting stopped being lit up. It would probably be better if all of the feature settings were at least dimly lit, half way lit when not chosen, and brightly lit when chosen. Those that are not lit cannot be read at all on the black control panel. One thing I was able to do on the old knob controls was to be able to change certain things after starting the wash or dry. For instance, when I start the wash and realize that the temp is not where I wanted to set it, or I wanted to add more time to the time setting, or change the dryness level. I do like the quiet operation.

Review from lg.com
Helpful?3CFH0XQZMI4316422905230
reply from LG

Hi. Thank you for sharing such a detailed look at your experience with your LG dryer. We’re glad to hear the quiet operation is a standout for you, and we truly appreciate the thoughtful insight into how the touch‑sensitive controls compare to your previous knob‑style setup. Feedback like yours is incredibly valuable, especially your suggestions about lighting and ease of adjusting settings mid‑cycle, as it helps us continue refining the user experience. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James.

Dec 21, 2021
Carrie Ann
3 out of 5 stars review

Looks sleek BUT SCRATCHES SO BAD!!

[This review was collected as part of a promotion.] We have had this tower for maybe 7-8 months and it is covered in scratches. From what??? The only thing we can think of is maybe zippers and buttons from our kids clothes??? Why would this scratch so easy??? We are very very disappointed because we designed our laundry room around this machine. We would like it replaced. We live in a brand new home and this looks like a used machine. Sooooo horrible!! As far as functionality we are pleased outside of a few small features we can’t seem to figure out.

Review from lg.com
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reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We hate to hear that your unit did not meet your expectations and/or needs. Please know we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support via private message on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane

Jan 24, 2024
Zapman111
3 out of 5 stars review

Shaking alot

[This review was collected as part of a promotion.] Hello, I purchased this product about a year ago and so far its been ok. My main concerns are the dryer doesn't seem to dry completely after any buildup occurs that would block air flow and lessen the ventilation cubic feet specs. I'm working on a solution for this by changing the fixtures that is mounted to a roof that the hot air escapes from. My primary concern is that I have this unit mounted on a FOX steel dolly to keep it on wheels so I can move it around if i need to easily with just myself. Unfortunately it's challenging to get the unit to not shake and tremble when it starts its spin cycle. Have you ever considered elevating the unit with some cargo straps that would support it from the bottom, but be mounted above the unit, basically suspending it in mid air? I believe by doing this it will eliminate the rocking and shaking. It's that or building a mini platform like they built skyscrapers on to resist earthquakes.

Review from lg.com
Helpful?3CFH0XQZMI4316422905230
reply from LG Digital Care Team

Hey there, we are sorry to hear that you were disappointed with your LG Washtower. We understand how important it is for our customers to have their expectations met, and we apologize for any inconvenience caused. In order to ensure the best performance and longevity of our units, particularly the Washtower, we highly recommend placing it on a stable and level surface. This is because an unstable or uneven surface may potentially lead to damage or malfunctions, which could void the warranty. We want to provide you with the best possible experience and ensure that your investment in our product is protected. Therefore, we strongly advise following this guideline to maintain warranty coverage and enjoy the full benefits of your LG Washtower. ~TammyJo