I like that this product is space saving, but that's about where my liking of it ends. I miss the old LG washer and dryer that I had to leave behind at my old house. This unit thinks it knows what I want, but it's almost always wrong. It insists on drying my "tumble dry low" clothes on high! Until it can read care labels, I want it to stop telling me that it knows best! I only use the "Timed Dry" option because all the sensor dry options force too high a drying temp or are intended to stop before the items are completely dry. It's also missing critical features like "Rinse and Spin." When a load finishes washing still sudsy (which happens often), I have to start the cycle from scratch because there is no option to only rinse again! Talking about wasting resources. There is an option to add an extra rinse to a full wash cycle, which I often do, but sometimes one extra rinse wasn't enough to remove the suds. I'm using less HE detergent than recommended so I really don't know what the problem is. I really do want my old LG washer and dryer back (but in space-saving form), that had a simple "Custom Program" button and useful features like "Delay Start." I do not want to drive my washer and dryer with a smartphone! What's the point of being able to control it with a smartphone from anywhere in the world when you have to be within arm's reach in order to load it??

[This review was collected as part of a promotion.] Replaced old “standard type” washer and dryer with the combined tower, what a difference! Far less water, noise and drying time. 2 drawbacks; have to dry the washer seal every time and it is super heavy so install was challenging up to 2nd floor.

[This review was collected as part of a promotion.] We bought this unit from Costco, so there was a delay of several weeks between the purchase date and the installation date. We were replacing a Samsung set that we'd had for around five years. The LG unit doesn't have as many built-in cycles as we're used to, and while additional cycles similar to those on the Samsung can be accessed and downloaded using the ThinQ app, that isn't very convenient when those downloadable cycles happen to be the ones we use most often. It would be great if the unit had a few "user-programmable" settings that could be added and that would remain available without having to find and download them every time.

I purchased this at first just to for space saving as i redidy launched room. HOWEVER this machine is awesome. Features controls look and wifi makes this machine one of the best appliance thus far. Im washing everyday. The interactions with my home devices makes this unique and awesome.

[This review was collected as part of a promotion.] This wash tower is a excellent choice I had two appliances taking up space this gave me enough room for a clothes folding table and nice laundry soap storage I have had a few washing machines over the last 35 years this one by far gives you the most clean clothes I've ever had come out of any washer by a long shot they smell good without scented detergents I use plant based detergents for my septic system and no fabric softners..I like that your phone alerts you clothes are washed and dried and you can even turn it off and on with your phone..The dryer is good but for some reason doing bedding I have to run on very dry to ensure my comforter has no damp spots when the dry cycle is complete.. If your on the fence I wouldn't hesitate to buy again very quiet very nice and efficient

I am very happy with the operation aspect of this product. In addition it enhances my laundry room. Washer/dryer operations are quick and efficient. In addition since it is a wash tower the placement of operation buttons is perfect. I am not vertically challenged with their placement.

[This review was collected as part of a promotion.] I bought this unit 3 months ago. It has a sleek design and saved me space in my super tiny laundry room. I was able to connect to the gas line, which saves me $$. It has great capacity, and so far I have had zero issues; basically it washes and dries as expected, with appropriate settings, etc. The only thing I had to do differently was looking for HE detergents, but that is not a major issue at all.

[This review was collected as part of a promotion.] I bought the set because it was the only one available that might fit in the area of the room and the fact that I have a crawl space that holds my furnace so needs access This access is on the floor right in front of my washer dryer stackable set.

[This review was collected as part of a promotion.] Our set is a gift from family. We live in a 2 story home with laundry in basement. Our family said “no more steps”.. well we didn’t like that very much! We are in our 80’s and healthy but we did it and couldn’t be happier. Both washer and dryer run smoothly and hum quietly. Minimum water and drying time. So very pleased!

I thought i was replacing the stackable washer & dryer i had but this all in one unit is even better. All controls for easher & dryer are in the center. Easily reachable. Ive been an LG fan for many, many years with dishwashers & washer/dryers. The quality is always there