Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info, and model # and we would be happy to walk you through troubleshooting steps to resolve this issue. ^Jennifer

Hi De, we appreciate you sharing your experience with the 7.4 cu. ft. Ultra Large Capacity Smart Front Load Electric Dryer with Built‑In Intelligence & TurboSteam®, model DLEX6700B. It’s great to hear that the features, intuitive controls, and drying performance are all delivering a strong experience. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. ^Rich #LifesGood ❤️

We appreciate your patience and understanding in regards to the issues that you’ve encountered. Please know that this is now the experience we want for you. We would like to take the initiative and look further into this. However, we need to move to a platform that supports back-and-forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport, including #VOC, your contact information, and your product's model number, or you can reach us at our customer service line at (800) 243-0000 and see what we can do to assist you. We would be delighted to assist you. ^Danee

Thanks for sharing your feedback! We're so glad to hear that you're enjoying the ease of use with the touch screen and dial. If there's anything we can do to make your experience even better, don’t hesitate to reach out, we're just a private message away throughout our social media platforms @LGUSSupport. We’re always here to support you and ensure everything is working perfectly. We appreciate your trust and look forward to continuing to serve you! ^Anthony

Hi Thank you for reaching us. I'm so sorry to hear that you're experiencing glitches with your LG DLEX6700B dryer, Trudy. I can only imagine how frustrating it must be to deal with these issues, especially since you've had the product for less than six months. I want to acknowledge the inconvenience and disappointment this has caused, and I'm truly sorry that our product hasn't met your expectations. You deserve better from us, and I'm committed to making it right. We understand that our product should be reliable and easy to use, and it's clear that we've fallen short of that standard in your case. I want to assure you that we take these issues very seriously and are committed to resolving them promptly. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris

We apologize that the product you purchased is not completed or have arrived in a timely manner as you expect. Please get in touch with us for your queries by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our customer support line at (800) 243-0000, and we would be glad to assist.-Cazz