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Customer reviews for LG 7.4 cu. ft. Electric Dryer with Sensor Dry and Turbo Steam Technology for
LG 7.4 cu. ft. Electric Dryer with Sensor Dry and Turbo Steam Technology
4.2 out of 5 stars
stars
49 ratings49 reviews
  1. 5 stars65% (32)
  2. 4 stars14% (7)
  3. 3 stars4% (2)
  4. 2 stars6% (3)
  5. 1 star10% (5)

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Showing 11-20 of 49 reviews
Feb 19, 2026
Not impressed
1 out of 5 stars
1 out of 5 stars review

Steam function doesn't work

Bought this dryer with the matching washer 2 weeks ago and the steam function does not work, it just dribbles water out. Also, the light should go on when you open the door like the older model we had. Hope we didn't make a huge mistake buying this pair, our last LG washer and dryer lasted for 17 years.

Review from lg.com/ca
Helpful?5KMGR0FG6X6U16407757607
reply from LG CareQ

Thank you for sharing your feedback on your DLEX6700B. We truly appreciate your loyalty to LG — 17 years with your previous washer and dryer is amazing, and we completely understand your concern when something doesn’t seem right with a new unit. We’re sorry to hear the steam function is not performing as expected. The steam feature should not simply dribble water, so this may require inspection to ensure proper setup and operation. In some cases, confirming the water line connection, supply valve position, and cycle selection can help, but if the issue continues, service may be needed. Regarding the drum light, it typically activates when the door is opened during operation or shortly after a cycle ends. If it’s not functioning at all, that’s something we’d also want to review. We definitely don’t want you to feel you made the wrong choice. Let’s make this right. Please reach out to our LG CareQ Team so we can assist promptly: 📞 1-888-542-2623 🕒 Monday–Sunday, 8 a.m. to 9 p.m. ET 💬 WhatsApp: https://www.lg.com/ca_en/support/contact/whatsapp 💻 Live Chat: https://lg-chatbot.com We value your trust in LG and look forward to restoring your confidence in your new laundry pair.

Nov 12, 2023
Remon
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Knob screen

[This review was collected as part of a promotion.] I like the large knob screen, it makes menu navigation easier but the screen turned off and had to disconnect the power chord and reconnect for it to work again. I hope this ‘ll not happen again, reaching to the back of dryer is not easy.

Review from lg.com
Helpful?5KMGR0FG6X6U16407757607
Jun 10, 2023
HoyaTerp8690
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great dryer

[This review was collected as part of a promotion.] This dryer is excellent. It offers plenty of cycles, and the steam de-wrinkle function works great! The clothes come out nice and dry without any fabric damage. I just wish the drying rack would come with it instead of a separate purchase.

Review from lg.com
Helpful?5KMGR0FG6X6U16407757607
reply from LG Social.

Hello there. Awesome! We’re glad you loved the LG Dryer. We find it to be a favorite among many of our customers. Your review is a valuable information for our whole team. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. `Jai.

Jan 26, 2023
Maryjr
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

We Love this dryer

Online purchasing was very convenient. Would shop LG products again. Im very pleased. Would recommend to others looking for a quality regardless of price range. -Clothes smell fresher and look cleaner. -Useful technology features help to customize your washes! Tip: When ordering, I would recommend double checking with a sales associate or plumbing professional to ensure all necessary parts are added to cart since so it can be needed installed properly upon delivery.

Review from lg.com
Helpful?5KMGR0FG6X6U16407757607
Apr 24, 2023
Kelly22
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Updated Dryer

[This review was collected as part of a promotion.] I love this black stainless steel LG Smart Dryer. It works like a charm, and I love the front loader features. It is nice to pair it with the app and be able to be notified when the load is complete. I also like that it reminds you to clean the filter and has the load detection setting. I hope this dryer lasts for a long time!

Review from lg.com
Helpful?5KMGR0FG6X6U16407757607
reply from Social Media

Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated! We'll make sure to pass this to our team, this will surely make their day! Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly

May 2, 2023
Asburyfamily
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Good looking, and easy to use

This replaced an LG dryer that I had and loved. I love the new upgrades (wifi and smart sensing). I thought maybe there would be new drying technology that might dry my clothes faster, but so far I haven't found that to be true. Hoping they are as trouble free as my last set were.

Review from lg.com
Helpful?5KMGR0FG6X6U16407757607
reply from LG Social.

Hello there. Awesome! We’re glad you loved the LG Dryer. We find it to be a favorite among many of our customers. Your review is a valuable information for our whole team. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. `Jai.

May 9, 2023
Anita71
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love this LG DLEX6700B Dryer

This LG dryer replaced my 12 year old LG dryer which I loved. I love the new black steel (dark grey) color and new feature of steam dry without having to manually fill a drawer with water. It’s hooked up separately to the water line. I also love the easy selection dials and music it plays when it’s done.

Review from lg.com
Helpful?5KMGR0FG6X6U16407757607
reply from Social/LG

We’re delighted to know that you are enjoying all of the excellent features that your LG Ultra Large Capacity Smart Front Load Dryer provides. Every team member here appreciates your feedback, as it inspires us to keep improving. Thank you! ~Rita

Nov 20, 2023
SGlovebox
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great dryer, but less than impressed with install

[This review was collected as part of a promotion.] Overall I am very happy with the LG dryer. However, I'm disappointed with the installation process. I paid for full install with all of the parts. First, about a month later, we had an error message about a clogged vent and pulled the dryer out to inspect and noticed that the hose was far too long and was bent and kinked, causing the problem. Once we cut and shortened the vent piping, that problem was solved. We had also noticed that the steam feature didn't work well. When we had the dryer out to solve the above issue, we noticed that no water line was installed to the dryer, even though we paid for full installation.

Review from lg.com
Helpful?5KMGR0FG6X6U16407757607
May 31, 2024
chetsalian
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great ceatures

Energy efficient, WIFI ease and different heat level as per the load

Review from lg.com
Helpful?5KMGR0FG6X6U16407757607
reply from LG Digital Care Team

Hi Chetsalian, thank you for sharing your feedback. It’s great to hear your 7.4 cu. ft. Ultra Large Capacity Smart Electric Dryer DLEX6700B is delivering the energy efficiency, Wi‑Fi convenience, and heat‑level flexibility you were looking for. Those features are designed to make laundry easier and more efficient, and we’re glad they’re working well for you. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. ‑LG Digital Care Team ^Rich

Jul 28, 2023
UmerW
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent dryer

Only used twice so far. But loving it. It is an excellent dryer.

Review from lg.com
Helpful?5KMGR0FG6X6U16407757607