[This review was collected as part of a promotion.] Online purchasing was very convenient. Would shop LG products again. Im very pleased. Would recommend to others looking for a quality regardless of price range . Clothes smell clean and fresh. Useful technology features for customizing washes! I highly recommend. Would recommend double checking with a plumbing professional to ensure all necessary parts were orders sometimes Best but cart doesn’t drop in all of necessary plumbing parts needed to install.

[This review was collected as part of a promotion.] I got the machine a month ago, but it took a wash to realize what it’s all about, Quiet smooth run top-of-the-line Machine without and ready for the dryer doubt With perfect five out of five results Wash starts with sensing the weight, then a very quiet wash program and after A fast spin that leave the wash waterless Into the compatible dryer that received information from The washer For optimal Efficient drying cycle what a pleasant experience excellent job LG thank you!

I purchased the matching washer and dryer and they are great! The cycles are adjustable, both machines hold large loads, and they are quiet! Though they cost a lot of money, I have no complaints, nor I have I owned units like this before. I have only been using about 6 weeks, so I will update if there are any problems. I haven't used the function with the app yet.

The app is pretty bad experience. For example even if the washer is on and running a cycle, I can’t download preset settings (must be on but not running a cycle). The washer and app both show names but there isn’t any reference to what they are (what is Cycle Optimization?). Lastly, the e dispense is physically working yet the app says that it isn’t, but shows an image that seems like it’s going to show me the levels as they go down, but it doesn’t, yet again all the controls in ezdispense are disabled if the washer is off, or on and running a cycle. As for the washer, very large capacity, well thought out, AI is confusing. I do like the ezDispense and ability to turn off when I do wool/down. Also presets urge me to wash things I’ve never washed before.

This thing cannot wash bedding. Will says for hours « 3 minutes remaining » while it’s suposed ro spin. Does not even attempt to spin seriously. I also have a 24 inches Miele. Was diificult to do bedding with that small machine. But it has become impossible with that LG. Connecting that to the internet requires an IT specialist. AI is king of ennoying. Maybe ok for some. Will wash regular stuff like any other cheaper washer can do.

There is a foul odor from this brand new washer drum that really bothers my husband and me. We've never had a washer that required the door to be left opened overnight or a long period of time after washing a load of clothes. We've purchased all new required inlet and outlet connectors and the certified professional installers installed them just a few weeks ago. There is no spin cycle only which is very important/useful. Also, error code appeared/interrupted delicate cycle but it's not found in any manual.

[This review was collected as part of a promotion.] OUr old LG started to leak so we bought this new type of LG. For the men it is so easy to use and the AI helps you all the way. Women love it but wants to do the work instead of letting the machine tell you. My wife is incapacitated with a leg operation so I have been doing the wash--Love washing now.

My wife wanted a large capacity washer with hand wash/wool setting. This is pretty much the only one out there. Bosch makes a front load, but it’s a compact one. Speed Queen makes a top load but it is not suitable for wool because it has an agitator and does not have Wi-Fi compatibility. This LG has all the bells and whistles, including a wide selection of wash cycles, Wi-Fi/Alexa/smartphone compatibility, large capacity. I only wish the detergent/fabric softener drum would accommodate more loads. The warranty is a standard 1 year warranty, but the drum and motor have longer warranties. This is my first front load and LG product. So far, so good.

First of all, I want to note that I have submitted previous reviews which were apparently rejected due to trash talking about LG.com installers. So I won't talk about that here except to say to research whether LG's installers will meet your needs. Once properly installed, I am very happy with this model. It is so convenient to not have to measure detergent and clean the measuring cup every time. After months of use, it seems to wash well, reliably, and quietly. However, the user interface and customer service could use work. Nothing in the manual or customer service rep training could tell me when to use "AI Wash" (a new mode that appeared on this model). Customer service reps are confused because "AI Wash" was a feature instead of a mode on previous models, and they can't get their heads around the new AI Wash mode. Whoever designed it made the decision to have the default mode be "Normal" instead of "AI Wash" so I am going to assume AI Wash is more for marketing than performance and ignore it.

Fantastic clothes washer. Key purpose was to get a washer that can handle a California King thick comforter. We went into the store with ours to do a fit. When we got the washer home to actually wash the comforter, the washer did a great job. The phone app is neat as well since it opens up more wash cycles and it is faster to set up the washer for the next load. Another nice feature is that when the washer reports 50 minutes, the load is done in that time. Our last washer took over 20 minutes to finish the last minute.