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Customer reviews for LG 5.0 cu. ft. Front Load Washer with TurboWash360 and ezDispense for
LG 5.0 cu. ft. Front Load Washer with TurboWash360 and ezDispense
4.3 out of 5 stars
stars
118 ratings118 reviews
  1. 5 stars71% (84)
  2. 4 stars13% (15)
  3. 3 stars4% (5)
  4. 2 stars2% (2)
  5. 1 star10% (12)
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Showing 91-100 of 118 reviews
Nov 19, 2022
Reviewer name: John 208
5 out of 5 stars
5 out of 5 stars review

So far excellent

We bought this set as our dryer went out and decided to just get a new set. I must say I'm very impressed so far. Everything has worked flawlessly and so many useful functions. The set is very stable and super quiet. It cleans astoundingly well and is very stable

Review from lg.com
Helpful?3N5S00MIDF3L16401058404
Jun 22, 2024
Reviewer name: Ricky the husband
5 out of 5 stars
5 out of 5 stars review

New LG washer great.

[This review was collected as part of a promotion.] OUr old LG started to leak so we bought this new type of LG. For the men it is so easy to use and the AI helps you all the way. Women love it but wants to do the work instead of letting the machine tell you. My wife is incapacitated with a leg operation so I have been doing the wash--Love washing now.

Review from lg.com
Helpful?3N5S00MIDF3L16401058404
Jan 19, 2025
Reviewer name: sympathetic
3 out of 5 stars
3 out of 5 stars review

great offline machines... no connectivity on 5GHz

Nice machines... work well, look good. why am I docking points then? here's a weird thing I found out only after spending all the $$ and doing all the work: they need the ThinQ app for some functions BUT they do not support 5GHz wifi ... that's right. it's 2024 but the only way these high end expensive LG machines will network is on 2.4

Review from lg.com/ca
Helpful?3N5S00MIDF3L16401058404
reply from LG CareQ

Thank you for sharing your experience using the LG ThinQ app. We understand that it is more convenient having more options and features to ensure better access and usage of the ThinQ app. Let us share a link below explaining why our appliances uses only 2,4GHZ connectivity. Hope this helps. If you need further assistance, please don't hesitate to reach out to our LG CareQ Team at 1-888-542-2623 and we will more than happy to assist you. https://www.lg.com/ca_en/support/product-support/troubleshoot/help-library/cs-CT52001644-20151576398601/

Jan 24, 2023
Reviewer name: John in Austin
5 out of 5 stars
5 out of 5 stars review

The Mercedes-Benz of Washing Machines

This machine exceeded my expectations! My clothes are cleaner than ever and the laundry is done sooner. I hear nothing during wash cycles and only a minor hum during its fastest spin cycle. I love the detergent auto dispenser! The app and status notifications are also useful. The black steel is stunning. Just wish it provided adjustability over the interior light; it turns off while unloading. Leaving the door open so the seal dries is necessary, but unsightly for such a handsome appliance.

Review from lg.com
Helpful?3N5S00MIDF3L16401058404
May 6, 2025
Reviewer name: PJRNorth
3 out of 5 stars
3 out of 5 stars review

Cannot wash bedding

This thing cannot wash bedding. Will says for hours « 3 minutes remaining » while it’s suposed ro spin. Does not even attempt to spin seriously. I also have a 24 inches Miele. Was diificult to do bedding with that small machine. But it has become impossible with that LG. Connecting that to the internet requires an IT specialist. AI is king of ennoying. Maybe ok for some. Will wash regular stuff like any other cheaper washer can do.

Review from lg.com/ca
Helpful?3N5S00MIDF3L16401058404
reply from LG CareQ

Hello, we appreciate you getting in touch with us, and we sincerely regret any inconvenience you may be experiencing at this time. In order for us to help you with this matter, we do invite you to contact us personally. If you need additional help, don't hesitate to give us a call, we would be pleased to help. You can reach us at 1-888-542-2623 from Monday-Sunday, 8a.m. to 9p.m. Eastern Time.

May 27, 2023
Reviewer name: HoyaTerp
5 out of 5 stars
5 out of 5 stars review

Great washer/dryer combo

My wife wanted a large capacity washer with hand wash/wool setting. This is pretty much the only one out there. Bosch makes a front load, but it’s a compact one. Speed Queen makes a top load but it is not suitable for wool because it has an agitator and does not have Wi-Fi compatibility. This LG has all the bells and whistles, including a wide selection of wash cycles, Wi-Fi/Alexa/smartphone compatibility, large capacity. I only wish the detergent/fabric softener drum would accommodate more loads. The warranty is a standard 1 year warranty, but the drum and motor have longer warranties. This is my first front load and LG product. So far, so good.

Review from lg.com
Helpful?3N5S00MIDF3L16401058404
Jun 23, 2024
Reviewer name: Sam4918
5 out of 5 stars
5 out of 5 stars review

The story of my wash

[This review was collected as part of a promotion.] I got the machine a month ago, but it took a wash to realize what it’s all about, Quiet smooth run top-of-the-line Machine without and ready for the dryer doubt With perfect five out of five results Wash starts with sensing the weight, then a very quiet wash program and after A fast spin that leave the wash waterless Into the compatible dryer that received information from The washer For optimal Efficient drying cycle what a pleasant experience excellent job LG thank you!

Review from lg.com
Helpful?3N5S00MIDF3L16401058404
Dec 22, 2023
Reviewer name: AAZ1
5 out of 5 stars
5 out of 5 stars review

Great set.

One month in and this is working great. Though you do have to leave the washer door open to prevent mold from forming, LG made it easy to shut the door but not close it all the way since it's held open by a magnet. This is a good solution to the problem without using a smelly antimicrobial seal. If this lasts 10+ years like my old washer/dryer I will be very pleased.

Review from lg.com/ca
Helpful?3N5S00MIDF3L16401058404
Apr 28, 2024
Reviewer name: Rajiv108
1 out of 5 stars
1 out of 5 stars review

Not good

[This review was collected as part of a promotion.] Washer makes terrible noise in spin only mode. I have tried three brand new systems. Would be great if LG can test “spin only” feature and allows default settings to be changed to low spin to avoid this flaw

Review from lg.com
Helpful?3N5S00MIDF3L16401058404
reply from LG Digital Care Team

Hey Rajiv. We want to provide the best possible support for you and your LG washer. If you hear noise during the spin-only cycle, it may indicate that the load is unbalanced. To stop the noise, you'll need to pause the machine and adjust the load. If you need further assistance with the spin-only cycle, please send us a private message on our social media account @LGUSSupport with your contact information, model, and serial number. We are always available to help you. ^ Diego

Jun 24, 2024
Reviewer name: LynnAndCliff
5 out of 5 stars
5 out of 5 stars review

Fabulous washer, but internet connection was TOUGH

[This review was collected as part of a promotion.] This washer (with matching dryer) was delivered 10 days ago, and it's "all that!" I have an older LG front-load washer/dryer at another home that is probably 10+ years old, and has been such a workhorse with no issues, that choosing a new LG was a no-brainer. Direct-drive motor and stainless steel tub are musts for me. The only hiccup was connecting the washer to the home internet. It was excessively difficult and only completed after I did research on YouTube that showed how to make the initial connection using TWO cellphones and upgrading the software. Yes, it was just that convoluted. But once connected, it's been flawless. I have done more than 20 loads in 10 days, so adequate usage to feel confident that we made an excellent choice.

Review from lg.com
Helpful?3N5S00MIDF3L16401058404