Hi there! We love hearing from you again! Thank you for taking the time to share your experience with your WM6700HBA washer and heat pump dryer set. We are delighted to know the complete laundry system, along with the SideKick™ and pedestals, has been such a great addition to your home. It is wonderful to hear that the setup is delivering the performance and convenience you were looking for, and we truly appreciate your recommendation. Thank you once again for your continued trust in LG. We hope your new laundry system continues to make every load easier for years to come! If you ever need assistance, our support team is always happy to help through https://www.lg.com/ca_en/support/contact-us/.

It’s music to our ears that you’re loving your new washer—especially the quiet performance and those signature end-of-cycle melodies! We love the idea of everything being that much of a joy to use. While we’re glad the fridge is doing its job, we definitely hear you on wanting that same "wow" factor across all your appliances! Thank you for the wonderful and honest feedback! We take great pride in making machines that feel like a smart addition to the family, and your review truly puts a smile on our faces. We'll keep working hard to ensure all our products hit that high note for you! Should you require further assistance, our LG CareQ team is available at 1-888-542-2623, or you may contact us via live chat or email through our support site:https://www.lg.com/ca_en/support/contact-us/

We’re so glad to hear you’re enjoying your LG WM6700HBA! It’s great that the ease of use and automatic dispensing features are making laundry more convenient for you. If you ever need assistance, our LG CareQ Team is happy to help: 1-888-542-2623 | https://www.lg.com/ca_en/support/contact-us/ Thank you for sharing your feedback!

Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated! We'll make sure to pass this to our team, this will surely make their day! Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly

Thanks for your feedback! We’re glad your washer is washing well. We appreciate your notes about the detergent slot. To help reduce vibration with heavy loads: make sure the washer is on a level surface, avoid overloading, and distribute large items evenly. For more tips, our LG CareQ team can help at 1-888-542-2623 or: 👉 https://www.lg.com/ca_en/support/contact-us/

Hi Loril! Thank you for sharing your detailed feedback regarding your LG WM6700HBA washer. We are delighted to hear that you are enjoying the variety of wash settings and the convenience of the 30-load soap dispenser. We sincerely appreciate you bringing the issue of hair not washing off effectively to our attention. Customer feedback like yours is vital as we continuously work to improve our products. Here are a few suggestions that might help manage pet and human hair more effectively: Select the "Heavy Duty" or "Bulky/Bedding" cycle (if available) with a higher spin speed to help expel more hair during the wash. Ensure the machine is not overloaded. Clothes need room to tumble freely for hair to release. Consider using a liquid fabric softener in the wash (or a dryer sheet in the dryer), as it helps reduce static cling that causes hair to stick. If the issue with static in the dryer persists, or you would like further operating tips, please do not hesitate to reach out to the LG Support Team. You can reach us at 1-888-542-2623 from Monday-Sunday, 8 a.m. to 9 p.m. Eastern Time. Thank you for choosing LG Electronics!

Hi, thank you for providing such a detailed review of your WM6700HBA. We appreciate the time you've taken to share your experience and the troubleshooting steps you've already performed. High-efficiency washers are designed to use less water by creating a concentrated detergent-and-water solution to effectively clean fabrics, so it's normal to see fewer suds during the wash cycle. However, if you're continuing to notice significant suds during the rinse cycles despite using a very small amount of detergent, it may indicate detergent residue that has accumulated within the fabrics over time and is gradually being rinsed away. To help address this, we recommend running a few consecutive Tub Clean cycles using a washer cleaner to ensure the drum is thoroughly cleaned. You may also wish to continue washing the affected garments without adding detergent for a few cycles to help flush out any remaining residue from the fabrics. If the issue continues, please contact our LG CareQ team at 1-888-542-2623 or via https://www.lg.com/ca_en/support/contact-us/ and reference CNN260721654018 so we can review your concerns and provide further assistance. We appreciate you sharing your experience and look forward to helping you get the best performance from your washer.

Hi there! We realize 7 hours is too long to wait on a cycle and would like to take this opportunity to help identify the culprit and resolve it! Please send us a private message on social media (@LGUSSupport) with your phone number and washer info. (model and serial numbers). We look forward to hearing from you and getting you back to much shorter cycles compatible with your routine! ^Chris http://spr.ly/6428njpii