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Customer reviews for LG 5.0 cu. ft. Front Load Washer with TurboWash360 and ezDispense for
LG 5.0 cu. ft. Front Load Washer with TurboWash360 and ezDispense
4.4 out of 5 stars
stars108 ratings108 reviews
  1. 5 stars73% (79)
  2. 4 stars14% (15)
  3. 3 stars4% (4)
  4. 2 stars2% (2)
  5. 1 star7% (8)

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Showing 1-10 of 108 reviews
Apr 14, 2026
LinHQ
5 out of 5 stars review

Verified Purchase

Love love love my LG smart AI washer

It sings to me!! It is quiet and thinks for itself. Just a joy of a machine,!! Wish they could do that with other things. My lg fridge is okay, but could be better...it definitely cost more! Just sayin'.

Review from lg.com/ca
Helpful?3N5S00MIDF3L16401058404
reply from LG CareQ

It’s music to our ears that you’re loving your new washer—especially the quiet performance and those signature end-of-cycle melodies! We love the idea of everything being that much of a joy to use. While we’re glad the fridge is doing its job, we definitely hear you on wanting that same "wow" factor across all your appliances! Thank you for the wonderful and honest feedback! We take great pride in making machines that feel like a smart addition to the family, and your review truly puts a smile on our faces. We'll keep working hard to ensure all our products hit that high note for you! Should you require further assistance, our LG CareQ team is available at 1-888-542-2623, or you may contact us via live chat or email through our support site:https://www.lg.com/ca_en/support/contact-us/

Mar 24, 2026
Karen
5 out of 5 stars review

Verified Purchase

Easy loads

So easy and fast to use it. No need to put detergent or softener every load

Review from lg.com/ca
Helpful?3N5S00MIDF3L16401058404
reply from LG CareQ

We’re so glad to hear you’re enjoying your LG WM6700HBA! It’s great that the ease of use and automatic dispensing features are making laundry more convenient for you. If you ever need assistance, our LG CareQ Team is happy to help: 1-888-542-2623 | https://www.lg.com/ca_en/support/contact-us/ Thank you for sharing your feedback!

Sep 23, 2025
Not sure what you want
5 out of 5 stars review

Verified Purchase

?

Love the washer and the dryer although I did not get an email on it as well but I do have confirmation that I registered it as well

Review from lg.com/ca
Helpful?3N5S00MIDF3L16401058404
reply from LG CareQ

Hi there! Thank you for sharing your feedback about your LG WM6700HBA washer and the dryer! We’re delighted to hear that you love your appliances. We apologize for the inconvenience regarding the missing confirmation email. Since you have confirmation that your products are registered, rest assured your warranty and support are fully in place. If you have any questions or need assistance, please don’t hesitate to contact us. Thank you for choosing LG—we appreciate your trust and look forward to continuing to support you.

Aug 29, 2023
Infobooth
5 out of 5 stars review

Verified Purchase

WASH ON!

My 6 month old LG washer had the dial quit working. We had no control over type of wash we needed. about a month later I called where I bought it and was given direct LG repair number. Wow, the very patient repair tech and I over the phone repaired my washer. BAM! He was so patient with me. We did it! I've really enjoy this large capacity washer and love how it was repaired in about 1.5 hrs of teamwork!

Review from lg.com
Helpful?3N5S00MIDF3L16401058404
Apr 11, 2024
SSNDY
5 out of 5 stars review

Verified Purchase

Love this LG washer and dryer

I washed 6 loads after receiving my washer and dryer and getting them hooked up. The washes does not use a lot of water so no waste there. This is a good feature since it will help to keep my water bill more manageable. My clothes smelled fresh and clean and any stains were removed with just a regular wash cycle. I have not yet tried the steam clean option but looking forward to using that option also. My clothes all came out with very few wrinkles and were so dry that they did not need to stay in the dryer for very long. The spin cycle does a great job of getting the water out of my clothes, sheets and comforters.

Review from lg.com
Helpful?3N5S00MIDF3L16401058404
Jul 6, 2023
Anonymous
5 out of 5 stars review

Verified Purchase

WOW!

What can I say but WOW. My clothes are cleaner than ever before. With the automatic soap dispenser I know the right amount of detergent is being used and my clothes smell fresh when done. It is so quiet I forget it’s running! With the WiFi connection I no longer have to guess if it’s done. Saving me trips to the laundry room to check. Thanks to LG laundry day isn’t the shore it used to be!

Review from lg.com
Helpful?3N5S00MIDF3L16401058404
Feb 26, 2024
SDMomma
5 out of 5 stars review

Verified Purchase

I Love Doing Laundry Again

[This review was collected as part of a promotion.] I've been using my new washing machine for about two weeks and I can honestly say I now love doing laundry. It is so easy to just fill up the dispenser and forget it for several loads. I'm trying all the different settings and I can't believe how quickly my loads get done and how quiet the machine is. I would definitely recommend this amazing washing machine.

Review from lg.com
Helpful?3N5S00MIDF3L16401058404
reply from LG Digital Care Team

Hello there, thank you for sharing your experience with the LG WM6700HBA Washer. It’s great to hear that the dispenser, quick cycles, and quiet performance have made laundry enjoyable again. We appreciate your recommendation and are glad the machine is working so well for you. If you ever need assistance, feel free to reach out to lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Rich

Mar 31, 2026
Lisa M
4 out of 5 stars review

Verified Purchase

Great machine, dispensers unwieldy.

Washes very well. I would have preferred to have standard slots for Softener and powdered detergent as I don't use Softener or liquid detergent, and the slot that is left for me to use is at the back. I do find there is ALOT of vibration if I do a large heavy load.

Review from lg.com/ca
Helpful?3N5S00MIDF3L16401058404
reply from LG CareQ

Thanks for your feedback! We’re glad your washer is washing well. We appreciate your notes about the detergent slot. To help reduce vibration with heavy loads: make sure the washer is on a level surface, avoid overloading, and distribute large items evenly. For more tips, our LG CareQ team can help at 1-888-542-2623 or: 👉 https://www.lg.com/ca_en/support/contact-us/

Nov 19, 2025
LoriL
4 out of 5 stars review

Verified Purchase

A little disappointed

I like all the different settings and the 30 load soap dispenser but it doesnt seem to handle hair that well. People and animal hair doesnt wash off and the dryer causes so much static that it does come off in there either

Review from lg.com/ca
Helpful?3N5S00MIDF3L16401058404
reply from LG CareQ

Hi Loril! Thank you for sharing your detailed feedback regarding your LG WM6700HBA washer. We are delighted to hear that you are enjoying the variety of wash settings and the convenience of the 30-load soap dispenser. We sincerely appreciate you bringing the issue of hair not washing off effectively to our attention. Customer feedback like yours is vital as we continuously work to improve our products. Here are a few suggestions that might help manage pet and human hair more effectively: Select the "Heavy Duty" or "Bulky/Bedding" cycle (if available) with a higher spin speed to help expel more hair during the wash. Ensure the machine is not overloaded. Clothes need room to tumble freely for hair to release. Consider using a liquid fabric softener in the wash (or a dryer sheet in the dryer), as it helps reduce static cling that causes hair to stick. If the issue with static in the dryer persists, or you would like further operating tips, please do not hesitate to reach out to the LG Support Team. You can reach us at 1-888-542-2623 from Monday-Sunday, 8 a.m. to 9 p.m. Eastern Time. Thank you for choosing LG Electronics!

Dec 18, 2023
MB43
4 out of 5 stars review

Verified Purchase

Makes laundry day fun!

I like it a lot but towels don’t come out as soft as in the LG at my other home. I’m still trying other settings so they don’t over spin or over dry. What I love about machine is it’s ability to manage a king size down comforter with ease. I was intimidated at first by all the features and electronics but it is extremely easy to operate.

Review from lg.com
Helpful?3N5S00MIDF3L16401058404