It’s music to our ears that you’re loving your new washer—especially the quiet performance and those signature end-of-cycle melodies! We love the idea of everything being that much of a joy to use. While we’re glad the fridge is doing its job, we definitely hear you on wanting that same "wow" factor across all your appliances! Thank you for the wonderful and honest feedback! We take great pride in making machines that feel like a smart addition to the family, and your review truly puts a smile on our faces. We'll keep working hard to ensure all our products hit that high note for you! Should you require further assistance, our LG CareQ team is available at 1-888-542-2623, or you may contact us via live chat or email through our support site:https://www.lg.com/ca_en/support/contact-us/

Hi there! We love hearing from you again! Thank you for taking the time to share your experience with your WM6700HBA washer and heat pump dryer set. We are delighted to know the complete laundry system, along with the SideKick™ and pedestals, has been such a great addition to your home. It is wonderful to hear that the setup is delivering the performance and convenience you were looking for, and we truly appreciate your recommendation. Thank you once again for your continued trust in LG. We hope your new laundry system continues to make every load easier for years to come! If you ever need assistance, our support team is always happy to help through https://www.lg.com/ca_en/support/contact-us/.

Hello there, Dale! Thanks for sharing your experience. Always great hearing your washer is giving you that roomy capacity, quiet performance and smooth cycles you’re enjoying. If you ever need anything later on, our friends at @LGUSSupport are ready to help. #LifesGood ❤️ ‑Rich

Reading feedback like this truly makes our day. We’re absolutely delighted to hear that after two years, your WM6700HBA continues to be the best washer you’ve ever owned! There’s nothing better than knowing it’s delivering the kind of deep-clean performance that keeps your whites looking fresh, bright, and beautifully cared for. We also love hearing how you’ve customized the detergent setup to perfectly match your routine — smart, convenient, and one less thing to think about during busy days! Thank you so much for sharing your experience and for welcoming LG into your home for the past two years. We truly appreciate your support and are so happy your washer continues to impress!If you ever need assistance or support, our team is always happy to help via chat or email at https://www.lg.com/ca_en/support/contact-us/ or by phone at 1-888-542-2623.

Thank you for sharing your initial review with us, Carolyn! We are delighted to hear that your LG WM6700HBA washer is performing well and that you appreciate its quieter operation compared to your previous washer. We also understand your concern about the limited clearance in the pedestal storage drawer, especially when trying to accommodate larger laundry product bottles. As a helpful alternative, your washer features ezDispense® automatic dispensing, which allows you to fill the built-in detergent and fabric softener reservoirs so they can be dispensed automatically during your wash cycles. This may help reduce the need to keep larger bottles in the drawer. We truly appreciate your thoughtful feedback about storage convenience, as your suggestions help us identify opportunities to improve future designs. Thank you for choosing LG! If you need further assistance with your washer's features, our LG CareQ Team is available at https://www.lg.com/ca_en/support/contact-us/.

Thanks for your feedback! We’re glad your washer is washing well. We appreciate your notes about the detergent slot. To help reduce vibration with heavy loads: make sure the washer is on a level surface, avoid overloading, and distribute large items evenly. For more tips, our LG CareQ team can help at 1-888-542-2623 or: 👉 https://www.lg.com/ca_en/support/contact-us/

Hi Loril! Thank you for sharing your detailed feedback regarding your LG WM6700HBA washer. We are delighted to hear that you are enjoying the variety of wash settings and the convenience of the 30-load soap dispenser. We sincerely appreciate you bringing the issue of hair not washing off effectively to our attention. Customer feedback like yours is vital as we continuously work to improve our products. Here are a few suggestions that might help manage pet and human hair more effectively: Select the "Heavy Duty" or "Bulky/Bedding" cycle (if available) with a higher spin speed to help expel more hair during the wash. Ensure the machine is not overloaded. Clothes need room to tumble freely for hair to release. Consider using a liquid fabric softener in the wash (or a dryer sheet in the dryer), as it helps reduce static cling that causes hair to stick. If the issue with static in the dryer persists, or you would like further operating tips, please do not hesitate to reach out to the LG Support Team. You can reach us at 1-888-542-2623 from Monday-Sunday, 8 a.m. to 9 p.m. Eastern Time. Thank you for choosing LG Electronics!

Hi, thank you for providing such a detailed review of your WM6700HBA. We appreciate the time you've taken to share your experience and the troubleshooting steps you've already performed. High-efficiency washers are designed to use less water by creating a concentrated detergent-and-water solution to effectively clean fabrics, so it's normal to see fewer suds during the wash cycle. However, if you're continuing to notice significant suds during the rinse cycles despite using a very small amount of detergent, it may indicate detergent residue that has accumulated within the fabrics over time and is gradually being rinsed away. To help address this, we recommend running a few consecutive Tub Clean cycles using a washer cleaner to ensure the drum is thoroughly cleaned. You may also wish to continue washing the affected garments without adding detergent for a few cycles to help flush out any remaining residue from the fabrics. If the issue continues, please contact our LG CareQ team at 1-888-542-2623 or via https://www.lg.com/ca_en/support/contact-us/ and reference CNN260721654018 so we can review your concerns and provide further assistance. We appreciate you sharing your experience and look forward to helping you get the best performance from your washer.

Hi, Jenn. We appreciate you sharing your thoughts regarding your LG WM6700HBA Washer. We recognize your feedback about washing performance, vibration during spin cycles, and fabric care. For cleaning and lint management, ensure you do not overload the drum and review maintenance tips at https://www.lg.com/us/support/help-library/lg-washer-clothing-not-clean-properly--1337626293790?srsltid=AfmBOoq6bY93a8dBiYis5266qBcPLDJ2Yowv5JIITEiuBVGFm4kZT_PV as well as https://www.lg.com/us/support/help-library/combo-unit-lint-issues--1337695812363?srsltid=AU7gw4UqKstcVPl-WpXs25f5QtQxhChrKkwH0Pl50pTlO_2pZBEEjxwU. To address vibration and balance, check that the leveling feet are firmly locked and see helpful steps at https://www.lg.com/us/support/help-library/lg-washer-troubleshooting-noises-during-the-cycle--20150712819062?srsltid=AfmBOopfK0jOzeclibDFcTP-TS92RhJeZdPGlRBC15Gwi0jXyEUe2P1T. We are dedicated to ensuring your appliance operates at its absolute best and to supporting you with reliable solutions. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can best assist with your unit. ^James

Hello, Brady. Thank you for sharing your experience with your LG washer‑dryer combo. We appreciate the detailed breakdown of how the drying performance, lint buildup, and drainage filter maintenance have affected your day‑to‑day use, especially after the first few months. We understand how important it is for an LG unit with new technology to deliver consistent results without creating extra work for you. To allow us to properly investigate the details of your specific product model and to see how we can assist with your drying‑ and maintenance‑related issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to these helpful links for reference on the specific issues you're encountering: https://www.lg.com/us/support/help-library/lg-dryer-cycles-and-options--20152068325571, https://www.lg.com/us/support/help-library/combo-unit-lint-issues--1337695812363 & https://www.lg.com/us/support/help-library/lg-dryer-how-to-perform-dryer-maintenance--1428690638456 ^James